We are receiving complaints regarding HOA streets needing additional plow service. We continue to dispatch crews to all HOA owned streets and appreciate your patience as we work on our digging out efforts. Crews have been on site for three days clearing out roads, but will continue to work until all HOA owned roads are passable. The dedicated snow plow phone is overwhelmed with calls wanting to know when streets will be open, so if you do not reach a live person, please be patient and try again.
We also have relieved a number of inquiries regarding VDOT roads. Please review the road list prior to calling to check the ownership and maintenance responsibility and contact the appropriate party. We understand that the VDOT phone lines are overwhelmed as well, but please continue to contact VDOT directly. The HOA staff and contractors cannot assist with VDOT owned streets. The list can be found online at http://www.broadlandshoa.org/wp-content/uploads/2013/10/SnowRemoval.pdf.
If you find yourself in a true emergency situation, dial 9-1-1.