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Adelphia begins 2-way service in the Broadlands

Discussion in 'Community Broadband & Computers' started by hornerjo, Mar 6, 2002.

  1. hornerjo

    hornerjo Senior Member

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    We're about as happy as Adelphia is to know that 2-way service is available and working for (most?) of the Broadlands. Several of us already have the service installed. Downloads are ranging around 1.5mb and uploads are at a steady 90-100k(capped upload). While the service offers very little in the terms of a business class line that so many of us need, it's definately a great start and a huge step above dial-up!

    Please note this does not end or even delay any plans to bring high-speed wireless service to the Broadlands. Many of us need the extra features that the wireless service will provide (VPN, uncapped uploading, static IP addresses, ability to run home webservers, etc). We are working on it, but as usual - things like this take time.

    John Horner
    hornerjo@yahoo.com

    --------------
    Got Broadband?
     
  2. vweisenburg

    vweisenburg New Member

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    I just upgraded from the old one-way sevice to the two way. It is definitely better but still has ocassional outages. Those of us who use the Internet for more than just browsing and on-line games absolutely need the additional features that the wireless solution should provide.
     
  3. LKelly

    LKelly New Member

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    I signed up on Adelphia's website to be notified when PowerLink became available, but I have not yet heard back from them. I'm on Welby Terrace (near the intersection of Claiborne and Vestals Gap Drive) -- does anyone near me already have 2-way?
     
  4. SpongeBob

    SpongeBob New Member

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    I also signed up to be notified, but never was. I also checked my address on their website to see if it was available and it indicated I was not. However, I called them up and sure enough, I was eligible. I placed my order on Friday and they had me up and running on Monday. I am near the corner of Vestals Gap and Chickakoan. You need to call them.
     
  5. WesGurney

    WesGurney New Member

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    I live on Meander Crossing which is off of Chickacoan and we just got 2-way service installed a few weeks ago. Your best bet is to call Adelphia at 703-430-8200 and then choose Powerlink services (press '3' I think). They should be able to help you out and tell you if it is available on your street. Their pricing is very affordable - $19.95 for the first 3 months and then $45/month after ($55/month if you don't have cable).

    My typical speeds are about the same as John mentioned - ~1.5mb down and ~100k up. They do not allow web servers to be hosted (they even block port 80 at the cable modem).

    Regardless I have been most pleased with the service.

    Hope this helps.

    Wes
     
  6. boomertsfx

    boomertsfx Booyakasha!

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    I just got Adelphia Powerlink installed yesterday. Here is what I have experienced so far:

    The first day I was only getting around 60K/s downloads via FTP as well as several internet bandwidth test sites. Today I FTPed at 350K/s from the same place -- it seems like Adelphia has some weird routing going on. I work at the WorldCom campus and it is 27 hops to work (for 2 miles as the crow flies) -- pretty weird. The latency is high so far (~100-200ms! eek!)... I hope it drops down. Hopefully Adelphia will get their act straight and some of these issues fixed, but other than that, I'm pleased so far.

    If we can get comparable prices and better performance with wireless, I'll go with that because of the no upload cap, etc.

    Regards,

    Graeme
     
  7. Dwarflord

    Dwarflord New Member

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    Boomer you are correct. I work for sprint's data backbone and I have done some investigating into that problem. If you look at the traceroute to the gateway router adelphia has in sterling you will see that it goes across 2 different AS's. This shows me that adelphia purchased some routers/links from another ISP and did a horrible job integrating it into their own backbone, rather it still acts like a "stub". In addition, as you will see in this traceroute, they are very inefficient in the way they route traffic as well as where they exit their traffic out their leased circuits (level 3). From california I go through CA, AZ, TX, GA then up to Illinois, then back to GA then to Sterling....this extra hop causes us an additional 40-80ms on our trip....look at this:

    route-server.exodus.net>tr 68.66.18.1

    Type escape sequence to abort.
    Tracing the route to va-louden2a-gate.stngva.adelphia.net (68.66.18.1)

    1 dcr01-p0-1.sntc08.exodus.net (209.1.169.182) 0 msec
    dcr02-p0-1.sntc08.exodus.net (209.1.169.178) 0 msec
    dcr01-p0-1.sntc08.exodus.net (209.1.169.182) 4 msec
    2 bbr01-g6-0.sntc08.exodus.net (66.35.194.17) 4 msec
    bbr02-g2-0.sntc08.exodus.net (66.35.194.2) 0 msec
    bbr01-g6-0.sntc08.exodus.net (66.35.194.17) 0 msec
    3 ibr01-p2-0.paix01.exodus.net (209.185.9.234) 0 msec
    bbr01-p8-0.sntc03.exodus.net (216.32.132.153) 4 msec
    ibr01-p2-0.paix01.exodus.net (209.185.9.234) 4 msec
    4 ibr02-p3-0.paix01.exodus.net (209.185.9.242) 4 msec
    ibr02-g1-0.paix01.exodus.net (206.79.9.242) 0 msec
    ibr02-p3-0.paix01.exodus.net (209.185.9.242) 0 msec
    5 216.32.132.90 4 msec 4 msec 0 msec
    6 pos9-0.mpr2.pao1.us.mfnx.net (208.184.232.182) [AS 6461] 0 msec 0 msec 0 mse
    c
    7 64.124.229.21.adelphiacom.net (64.124.229.21) [AS 6461] 0 msec 4 msec 0 msec

    8 unk-426d0e95.adelphiacom.net (66.109.14.149) [AS 19548] 4 msec 0 msec 4 msec

    9 p3-00-00-00.n0.sjc75.adelphiacom.net (66.109.0.133) [AS 19548] 0 msec 4 msec
    4 msec
    10 p3-00-01-00.n0.lax00.adelphiacom.net (66.109.0.22) [AS 19548] 12 msec 8 msec
    8 msec
    11 p3-00-01-00.n0.phx00.adelphiacom.net (66.109.0.26) [AS 19548] 56 msec 60 mse
    c 60 msec
    12 p3-00-02-00.n0.dfw00.adelphiacom.net (66.109.0.54) [AS 19548] 56 msec 60 mse
    c 56 msec
    13 p3-01-02-00.n0.atl00.adelphiacom.net (66.109.0.41) [AS 19548] 80 msec 80 mse
    c 84 msec
    14 p3-01-00-00.r0.cho00.adelphiacom.net (66.109.0.86) [AS 19548] 88 msec 84 mse
    c 88 msec
    15 g1-00-02-00.a0.cho00.adelphiacom.net (66.109.6.134) [AS 19548] 84 msec 88 ms
    ec 84 msec
    16 24.48.9.130 [AS 7843] 88 msec 84 msec 88 msec
    17 24.48.9.210 [AS 7843] 84 msec 84 msec 88 msec
    18 10.1.56.129 96 msec 88 msec 88 msec
    19 216.174.33.1 [AS 7843] 84 msec 88 msec 84 msec
    20 atm5-0-0.36.spr-atl-atm-1.adelphia.net (64.8.30.17) [AS 7843] 116 msec 120 m
    sec 116 msec
    21 pos3-1.atlaga-rdra-12012.network.adelphia.net (64.8.29.17) [AS 7843] 120 mse
    c 116 msec 120 msec
    22 pos1-0-0.atlaga-rdra-7507.network.adelphia.net (64.8.29.10) [AS 7843] 236 ms
    ec 240 msec 228 msec
    23 64.8.26.82 [AS 7843] 364 msec * 312 msec

    If it were designed correclty it would go from hop 13 right to hop 23 and not even involve the other 10 hops. I have tried to talk to them about this but they want nothing to do with me.....I make them nervous. Oh well, hope this wireless works out. Talk at you later,


    DwArFlOrD
     
  8. Dwarflord

    Dwarflord New Member

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    Disregard my last post. It looks like that they have fixed that problem. Of course it took over 2 months to do it, but hey, they've cut our latency by half now.



    DwArFlOrD
     
  9. hornerjo

    hornerjo Senior Member

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    Cool, I'll have to test that when I get home today. I have not tried any latency tests in a couple days, will be highly interested to see if the did indeed fix their routing.

    John

    --------------
    Got Broadband?
     
  10. hornerjo

    hornerjo Senior Member

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    Well, did some testing. Ping to Yahoo.com

    Ping statistics for 66.218.71.81:
    Packets: Sent = 60, Received = 60, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 95ms, Maximum = 232ms, Average = 137ms

    I did a few traceroutes, it looks like its no longer going to Atlanta, then to Dallas, then to DC then locally anymore. So I guess this is a good sign, but I'm still pinging over 100 to just about everywhere. Ugh.

    --------------
    Got Broadband?
     
  11. Dwarflord

    Dwarflord New Member

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    Looks like Adelphia is stinking pretty bad now. 300ms is what it takes to exit their network. Im also getting d/l speeds of 110k instead of the usual 2.8meg. They are obviously oversubscribing their underbuilt network....I guess this happens when you file for chapter 11. Im contemplating not paying for this useless service. Hopefully CWC is making good progress. Id like to see the the latency times to their demarc. Does anyone have an idea of where the towers will be, how many towers, will it terminate in a single pop and route directly to a tier 1 ISP, or will it be backhauled (Like Adelphia to Texas) to thier connection? Any network design info from them?
    Thanks and happy surfing!

    DwArFlOrD
     
  12. SpongeBob

    SpongeBob New Member

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    I lost service Monday afternoon and since it has come back up, the speed has dramatically decreased. I'm not sure if they added a whole new area to their network or not, but speeds since Monday have been about the same as 56k dialup. Can't wait to see what CWC can offer!
     
  13. VinnyL

    VinnyL New Member

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    First -- sorry I haven't been much help lately - if you need anything please tell me...

    Second -- it looks like Adelphia is having some major problems. We are getting routed back though Atlanda and Texas for just about everything on routes back to us are getting hung up on a router at 64.8.26.82 (which is local to us)

    13 p3-00-00-00.r0.atl00.adelphiacom.net 0% 60 60 24.18 24.73 38.14
    14 g1-00-00-00.p0.atl00.adelphiacom.net 0% 60 60 24.23 24.63 27.96
    15 64.31.165.6 0% 60 60 24.15 24.45 26.46
    16 pos4-0-0.atlaga-rdra-7507.network.adelphia.net 0% 60 60 24.57 26.30 99.48
    17 64.8.26.82 2% 59 60 53.84 93.62 244.84
    18 va-louden2a-176.stngva.adelphia.net 2% 59 60 63.02 89.04 215.01

    Outbound I would say we are getting screwed by 64.66.111.61 which looks like it's in Ft Worth. Anyone else see something different?

    Of course all my emails have gone unanswered by Adelphia -- I even emailed the admin and tech contacts for adelphia.net to no avail.


    Vinny
     
  14. SpongeBob

    SpongeBob New Member

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    I've never had an email answered by Adelphia. When I lost connectivity on Monday, I called Tech support. After waiting over 20 mins. on hold, I was told that the earliest I could have a service call would be next Friday! Has anyone called tech support to report the slowness?
     
  15. hornerjo

    hornerjo Senior Member

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    I have not called, but was thinking about it. You are right, it has gotten much slower and pings have gone through the roof. I just tested Tribes2, its actually a little better than it was last week. My lowest ping was 280ms (ugh). Last week is 480ms. Still unplayable.

    John

    --------------
    Got Broadband?
     
  16. SpongeBob

    SpongeBob New Member

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    Seems like speed is back up today. I just got 2.8MB on a broadband download test!
     
  17. n/a

    n/a New Member

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    If anyone is interested, I was able to get my hands on this:

    http://www.adelphia-abs.com/docs/0321revmap.pdf

    It basically details all the pipes and routing between Adelphia's various nodes...

    Enjoy!


    ------------------------
    Broadband at Broadlands? WE'RE WORKING ON IT!
     
  18. SpongeBob

    SpongeBob New Member

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    Our Wi-Fi solution can't come soon enough. Adelphia has really been blowing it lately. I've been averaging 126K downloads for the past week. Anyone know what's going on?
     
  19. hornerjo

    hornerjo Senior Member

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    Tell me about it! Tonight I'm getting 56k modem speeds up and down!

    --------------
    Got Broadband?
     
  20. Dwarflord

    Dwarflord New Member

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    We know they are in chapter 11, so I suspect they are losing bandwidth. In addition, Adelphia is known for oversubscribing customers. The bottleneck is from sterling to their ft. worth router. I dont know, all Iknow is that Im not paying a dime until someone calls me back or fixes the problem.....its very sad. And the gov't is to protect consumers.....:)


    DwArFlOrD
     

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