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FiOS Digital Voice Feedback?

Discussion in 'Community Broadband & Computers' started by levinator, Jul 19, 2011.

  1. levinator

    levinator New Member

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    Hi everyone,

    Our Verizon Triple Freedom bundle is up this month (like I imagine many of yours are too) and we're being told by Verizon that all of the NEW bundles must switch to FiOS Digital Voice.

    I was always under the impression that we were on the FiOS Digital Voice plan, but apparently that was not the case.

    To get a new bundle price, we're told that we need to go on FiOS Digital Voice. Have any of you made the switch and are you satisfied with the service?

    We really love FiOS, and want to stay, but I want to get feedback on the Digital Voice service quality before sealing the deal. I've done some Internet searching and I haven't found anything overtly negative about the service.

    Thanks,


    Levinator
     
  2. levinator

    levinator New Member

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    I've really had a bit of the run around for renewing my service bundle -- no one at Verizon seems to know which way is up, not at the store or over the online chat. I ended up renewing yesterday and did not need to switch to digital voice, or change/upgrade my Internet plan, despite what the Verizon agent told me. I got the online renewal to work and kept my existing voice and Internet plans.

    Good luck!
     
  3. merky1

    merky1 Member

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    We have had Fios for 1.5 years now, and have yet to notice any difference in voice quality. The only downside of digital voice is they do not offer it as a seperate service, so you cannot add additional lines by just adding another "voip box thingy" :(.
     

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