while i can certainly sympathize with the shortage of staff---i don't believe that makes it okay to have terrible service. i heard that very excuse when we went on a WEDNESDAY night---we sat out on the patio, where probably 8 tables were taken...which was more than were seated inside...and my server was bellyaching to me about how he was sorry he was slow coming around b/c he's the only one out there and other servers are standing in the kitchen. to me--that's a management problem. You want me to understand...comp my meal or make me feel like i should come back. b/c as of right now...i'm not. while my luke warm 10 spice chicken was edible, my wife's meal was cold and i even had to go get my own beer from the bar, which brought light to another area that's lacking at Glory Days. I'm with Lee...i'll head down to Anothai if i'm going to end up in the shopping center. hot food and good service....something GD needs to work on.