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Need Help! Laptop not booting

Discussion in 'Community Broadband & Computers' started by rich351854, Mar 3, 2013.

  1. rich351854

    rich351854 New Member

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    Our antivirus said it detected malware and that we had to restart the computer.....upon doing so it will not boot.

    It is running windows 8.

    Does anybody have a. Recommendation for repair?
     
  2. rich351854

    rich351854 New Member

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    I am looking to hire somebody / service.

    So any recommendations are appreciated
     
  3. T8erman

    T8erman Well-Known Member

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    Boot into Safe Mode and restore to a previous state.
     
  4. rich351854

    rich351854 New Member

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    Thanks.. Safe mode is hard to find in windows 8
     
  5. T8erman

    T8erman Well-Known Member

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    Do not have a Windows 8 machine (yet... actually started shopping this weekend for a new box) so I did not realize that it isn't simple anymore.
    In that case.... Good Luck!
     
  6. Mr. Linux

    Mr. Linux Senior Member & Moderator Forum Staff

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    What you need to do is, past the BIOS splash screen, hold down the Shift key and repeatedly hit the F8 key. Doing so should get you to the recovery mode, but it might take a few tries before you achieve that.
     
  7. rich351854

    rich351854 New Member

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    Thanks and it worked
     
  8. Mr. Linux

    Mr. Linux Senior Member & Moderator Forum Staff

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    T8erman & Linux Helpdesk Services - We aim to please! ;)

    Glad you're back up and running.
     
  9. ALtheHokie

    ALtheHokie New Member

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    Boot into Safemode

    Safemode = Linux Mint :)
     

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