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Lennox Gas Fireplace Help

Discussion in 'Homeowners Corner' started by Rysa915, Jan 11, 2012.

  1. Rysa915

    Rysa915 New Member

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    We are unable to get the gas fireplace to light.. the gas turns on and we can see the flame but nothing happens from there.. I downloaded material from Lennox and looked everywhere for help.

    Any suggestions or a place that I can call to service it?

    Thank you!!
     
  2. beahmer

    beahmer Member

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    I think if you look on the Lennox website there is a section for authorized retailers/installers. I think that is what I have also and when the blower went out I called a place in Winchester I think.

    I was only looking for the part which they didnt carry so I cant comment on their service at all.
     
  3. Sasquatch519

    Sasquatch519 Member

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    My Lennox fireplaces have an electronic control box floating around under each one. Once you use the knobs and spark button to light the pilot light, you have to flip a switch on the control box to make the whole fire light up. Did you flip that switch? Your description makes it sound like you can light the pilot but not get the whole thing to light.

    If you did flip the switch and it still doesn't light up (as was the case with one of mine) inspect the loose hanging wires connecting the control box with the fireplace. One of mine had gotten disconnected and reconnecting it made it work.

    For professional help, I had American Chimney (http://americanchimneyva.com/) come out to inspect things shortly after I bought my house. They were very nice, but kind of pricey - I think it cost $189 a few years ago?
     
  4. Zeratul

    Zeratul Well-Known Member

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    yea just flip down the grate at the bottom of the Fireplace and look for a small black bod with a lever or switch on it. There should be something on there to indicate which way to flip it for the on position. The Fireplace should work after that. Also check the box itself, there could be a battery in there too that needs replacing. If you have a remote control, this should be done to make that work too.
     
  5. stoner

    stoner Member

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    Not to complicate the issue too much, but there are numerous reasons it will not light, beyond the control box. In my case, the pilot was burning, and gas would flow (for s short period) but the full flame did not ignite. Turned out - with the intercession of a professional - that deposits had built up around the pilot flame hole, resulting in not enough pilot flame being present to ignite the gas. The deposits came from the gas itself, burning the pilot over many years.

    Solution was to scrape/sand the pilot hole to enlarge it - problem solved.
     
  6. Charmed1

    Charmed1 New Member

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    We just had ours serviced recently. It was a bad thermocouple. We called Yeager fireplace - (703) 939-1679
    http://Yeagergasfireplace.com
    He came out and did a nice job, cleaned everything out, made the repair and didn't charge us much (and he came from Fredericksburg). Nice guy.
     
  7. Rysa915

    Rysa915 New Member

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    thanks so much for all the ideas. I have tried everything.. I will be calling Yeager this week!!
     
  8. backtothewoooo

    backtothewoooo New Member

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    Re: Another Lennox Gas Fireplace question

    How do you safely turn off the Lennox gas fireplace? We never use the gas fireplace and the flame is on 24/7 - I guess if I could turn it off safely, I could save a little on the gas bill....

    I'm scared of doing it without proper instruction (in case I do it wrongly and gas leaks, etc).
     
  9. Sasquatch519

    Sasquatch519 Member

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    Re: Another Lennox Gas Fireplace question

    I rarely use my fireplaces, so I don't leave the pilot lights on. The service guy I had out when I first bought my house told me that leaving the pilot light on all the time will eventually shorten the life of some of the parts in the fireplace. It's a tradeoff - by keeping the pilot light off, it takes much longer to get the fireplace going when I do want to use it.

    To turn the pilot light off, simply turn the red knob on the gas line under the fireplace to off. That will cut the gas and any gas remaining north of the valve will be burned up by the pilot light and it will then go out. Then turn the black On/Pilot/Off knob under the fireplace to Off.
     
  10. backtothewoooo

    backtothewoooo New Member

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    Thanks, Sasquatch519.
     

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