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Nations Fence Co.

Discussion in 'Homeowners Corner' started by thndrkats, Nov 10, 2004.

  1. thndrkats

    thndrkats New Member

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    Has anyone used Nations Fence Co. or know of anyone who has? I'm looking for feedback about their craftsmanship and customer service.
  2. msque

    msque Member

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    Oh, boy! Where do I start? Nations Fence just finished building my fence (a week ago).

    My overall opinion is that the salesman is a terrible salesman. However, customer service and the actual contractor were great!

    The salesman::( He and I went 'round and 'round about the type of fence I wanted to have built. He came to my house to take a look at the fence. He wrote the estimate/work order. I submitted that work order to the HOA; the HOA did not approve it as he wrote it. In the meantime, he called me to tell me that he just realized that I had 6x6s instead of 4x4s. Well, paperwork was already with the HOA. So, I told him that they disapproved his write-up. I also gave him some of the standards the HOA listed in the letter. Well, guess what? Once again he didn't realize that I needed have "all this" done. He comes back out to my house to look at my fence. Of course the estimate is much higher now that he finally realized the type of fence I want built. His new estimate was more than Long Fence's estimate. So, he and I went 'round and 'round. Then finally agreed on a price. Naturally, he said he would submit the new work order to the Company (Nations Fence).

    Customer Service::D Now, the contractor has started to build my fence. But, I notice that one side of my fence is slanted downward and the other side steps down. So, I call customer service and to make a long story short, someone came to my house, noticed what I noticed and had the contractor make corrections. Great job!

    Contractor:[8D] Contractor finished on a Saturday, so I got the chance to meet him. I told him how I wanted the fence built and he was more than happy to oblige. He was very nice and competent. He did a great job. I even paid him a few extra bucks to haul away the dirt (since I had no use for it).

    He showed me the work order that the company (Nations Fence) gave him. It was not completely correct. He was almost working in the dark. I do not believe they gave him enough details.

    Overall: So, if you decide to use Nations Fence, just make sure you talk to the contractor as a backup. Make sure the contractor knows all of those "little" things like: step down or slant, how far inside property line, the length of each section of the fence, etc.


  3. neilz

    neilz New Member

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    And a few additional things.

    1. I would make sure you have a good layout of your property. That is, make sure that all the corners have the stake and the metal rod installed. This insures that you know where your corners are, and the contractor does too. FWIW ... the HOA does not get involved with property disputes <G>.

    2. Don't start construction until you get the approval back from the HOA. The Modifications Subcommittee requires everything as listed in the Guidelines on page SIX !!

    a. The Application form with a brief description of the project
    b. A site plan showing the location of the fenceline, and the borders of your property.
    c. Scaled drawings of what is proposed (for fences, show type being installed)
    d. Photographs of existing condition/location
    e. a brochure, catalog photo, or manufacturer's information on what is proposed (if applicable)
    f. Material or color samples (if applicable).

    3. Then make sure you review all the information on fence requirements as listed on page 27 and following, as well as the types of fencing allowed in the appendices. One of the things we see most is using metal caps on the posts, this is not allowed, they must be painted to match the fence.

    4. Verify that the fence height is within the requirements. Normally 48" in most of Broadlands, and 42" in Overland Park. See the specific guidelines for more information.

    Hope this helps.



    Neil Z.
    Resident since 1999
  4. L0stS0ul

    L0stS0ul hmmmm

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    Was the salesman John Penty with Nations Fence? He's not giving us anything for the HOA submission. I told him exactly what I want which is basically the fence shown in the HOA drawings in the manual.

    Unfortunatly I've not been able to get a call back from any other contractor other than Nations Fence to get an estimate so I really have no idea if he's giving us a good quote or not. Is $3000 for a 4ft high fence with the posts 4x4 in the colonial gothic style, pickets in the standard gothic style all same height, about 220ft of fence and 2 gates reasonable? Seems a bit much to me.

    Thanks
  5. Sunny

    Sunny Chief Advisor

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    Try calling Mike at Virginia Deck & Patio
    703-723-7676
    He was extremely pleasant, reasonable, and efficient. I don't know if he builds fences, but you should ask because he was great!
  6. vawahoo

    vawahoo Member

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    I had good luck using Carter Brothers. Their price was on the lower end, sales was fine and construction crew did a great job. One of the Carter brothers actually came out to get the job started.
  7. thndrkats

    thndrkats New Member

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    Thanks for all the excellent feedback!

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