Homer- First, it's President, now. Regarding the trash situation, the HOA has the Newsletter, the Armstrong Connect website, our website, our forums, and an HOA staff that is just a phone call away. If residents are not aware of any of these options and cannot figure out what to do, there's nothing else I, or the HOA, can do for them. I assume residents are ADULTS, not children that have to have their hands held through every little thing that needs to be done. If after being given several months notice, which we intend to give, regarding getting pictures taken for pool pass ID's, all 2000 residents show up the day the pools open, they're going to get delayed. This should be a simple process and you seem to want to make it a big issue. Tell you what, how about doing some volunteer time for the HOA and you can work on a plan to do this that is satisfactory to you. If not, what until we do it, it fails, and you can crow "See, I told you so!" with a gleam in your eye. P.S. I offered you the can you wanted, the day you requested it, on these forums. You chose not to call.