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Verizon FIOS - Outage

Discussion in 'Community Broadband & Computers' started by Genco, Aug 22, 2012.

  1. Genco

    Genco Member

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    Did anyone lose FIOS services when we had the storm tonight?
     
  2. fidothedog

    fidothedog Member

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    Yes. Briefly. Had to reboot systems to get it to work again.
     
  3. Genco

    Genco Member

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    45 minutes with Verizon customer service and walked through issues still not able to fix it and earliest repair is Tuesday the 28th. I'm not sure if anyone can help but we have no TV, Internet or Phone. I went to ONT outside of house and Network and OMI lights are not on they should be green. Any thoughts?
     
  4. eam

    eam New Member

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    I'm sure you already tried this but make sure your GFI circuit is reset so that you are getting power to the ONT.
     
  5. Genco

    Genco Member

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    I tried everything and it ended up being a bad box outside the house so Verizon just replaced it and now we are up and running. When talking to the Tech he said that there were numerous boxes being replaced due to the very brief power outage that occurred the other night.
     

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