Discussion in 'Community Broadband & Computers' started by volvo_nut, Jun 10, 2011.
Thought you were an OpenBand resident? How can you get Comcast when OB has blanket easements?
no, I don't live in Southern Walk.
We tried the Xfinity from the door to door sales guy. He gave a quote of $135/mo for the first year and $155 in year two. It was cheaper than our FiOS service - now at ~$185. We went back to FiOS after a week.
Xfinity was not as good:
Only the main movie channels were in HD (i.e. HBO but not HBO2)
No 30 sec skip ahead
Slower internet (did not measure - qualitative assessment)
Series recording was not as flexible
The guide has an advertisement at the bottom that you need to go through to get to the next page.
All-in-all not as good.
I have upgraded the FiOS DVR box to 500 GB and it is better.
30sec skip is there - just not on the standard remote
the add on the bottom you don't have to go through - use the page down command instead of scrolling manually
We had one of the 'yellow' safety vest people come to our door a few weeks back and I had a similar experience with many of you [Note: They are a subcontractor to Comcast -- they're not even Comcast employees] . In our case, it was a 40/50ish woman with bad hair. Clearly she didn't know anything about technology, nor was she prepared to answer any questions that were not on her 'script'. She didn't even have a polished pitch -- I was embarrassed for her, frankly. She gave me a hard sell and said everyone in the neighborhood was switching to Xfinity. Given my prior experience with Comcast, Adelphia before that and a friend in Gaithersburg who hates his Comcast (Xfinity) service (and he does not have a FiOS option), I told her we were not interested.
We took all our stuff back after the "latest" mess. A month later someone called me said wow that never should have happened let me take care of it...
I'll bet they wish they had reserved this domain name:
I attempted to switch to Comcast but had a horrible experience. I will say this, they did "somewhat" honor the 30 day money back guarantee. I had so many problems and they had to dispatch multiple times. I'm not a huge fan of Verizon FIOS, but it works well and they seem to have great techs.
No surprise that Comcast made MSN Money's hall of shame (#6.)
we decided to stick with fios, not in the mood to deal with the pain of change for just a few dollars a month...
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