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POOL HOURS: Normal Pool Hours & Locations>>
***NEW*** POOL REGISTRATION PROCESS IN 2020
Beginning this year, Broadlands Association, Inc. is using an online registration and virtual ID process for access to our pools – this means NO MORE PHYSICAL CARDS to carry or lose! ALL RESIDENTS, including existing pool pass holders, must complete the new online registration through the Cellbadge portal and come in for new photos in order to gain access to our pools this season.
STEP 1 – CREATE HOUSEHOLD ACCOUNT: Upon accessing the registration site, under Initial Add Request, please enter the information as a primary resident in order to create a master household account. This initial add request will be forwarded to HOA staff who will validate your residency and account status. Please allow 2-3 business days for the initial approval to be processed. Once validated, you will receive a text/email indicating that your registration has been added but will remain pending until the registration is updated with household members (STEP 3).
STEP 2 – ACQUIRE PIN: After you have received a text/email that your registration has been added, please return to the same registration page and follow the instructions under Enter or Update Household Members. Enter your credentials to get your unique PIN via text/email to continue the process.
STEP 3 – ADD HOUSEHOLD MEMBERS: Enter PIN to access the Household Members page to add all household members, ages 5 and older, including childcare providers that live with you. Once finished, check the box to verify you have agreed to the facility terms and click Complete Registration. Please allow 2-3 business days for approval, upon which you will receive a text/email indicating that your Broadlands HOA registration has been accepted, however, you must complete STEP 4 (pictures) to gain access to the pools.
STEP 4 – PICTURES: Once your registration has been accepted, all members will be required to come to the HOA office located at 21907 Claiborne Parkway to have new pictures taken and uploaded into the new system. Photos from the old system will not transfer. Members 18 and older must bring a photo ID showing proof of residency. Picture processing hours are Monday-Friday, 9:00am to 4:00pm. After-hour processing will be available starting in May – please refer to the newsletter, Broadlands Blast, and website for details.
Applications will not be processed for same day delivery if received after 4:00 pm.
Owners (new & existing): are issued to each individual aged 5 and older living in the household. If you are 18 or older, you must provide proof of residency in order to obtain a virtual pass. A household consists of all persons living in the dwelling, including college students, other non-resident children spending the swim season in Broadlands and live-in care providers or others showing proof of residency in the form of a valid driver’s license or other government issued ID or utility bill.
Tenants (new and existing): If an owner wishes to transfer their pool rights over to their tenant, then the owner must complete the Absentee Owner Statement (AOS) form and submit it along with the lease to the HOA office. Tenants must apply for pool access. In this instance, virtual passes will only be issued to the tenants; not the owners. Existing tenants with AOS forms on file may use previously issued passes, but will only be valid through the lease date. If a lease date has expired and will be renewed, it is the tenant/owner responsibility to complete a new AOS form and submit it along with a copy of the new lease to the HOA office.
Guests (10-visit Guest Pass): NO guest visits, NO guests. For information on bringing guests to the pool, click GUEST PASS FAQ
Children (5+ or turning 18): Children who are 5 years or older by June 1 must have a pool pass for the upcoming pool season and must apply to gain access to the pool and be required to have their picture taken. Children under 5 years old may obtain a pool pass in order to bring in guests to the pool. This will allow our 5 and under members the opportunities to have an older guest accompany them when other family members are not available. Children whose passes have not been updated in the last five (5) years should be brought in for an updated photo at no charge. Any individual who has turned 18 since the last pool season will need a new adult pass, provided free of charge, and will be required to bring proof of residency.
Long-Term Guest Passes: Long-Term Guess Passes are offered to allow visiting guests to use the pools unaccompanied by residents (i.e. nanny/caregiver, temporary summer visitor, etc.) The cost for the entire season is $100 per person. This price will reduce on July 1 to $75 per person and again on August 1 to $50 per person. They should be noted as a long-term guest on the pool application. The fee must be paid at the time their photo is taken and the pass is issued. The resident member must accompany the long-term guest to the photo session and show proof of identity and address.
Proof of Residency: Prior to having a photo taken, all adults 18 and older must show a photo ID with proof residency at a Broadlands Association residential address. Photos will not be taken if acceptable proof of identity and address are not available.
Acceptable photo IDs include:
- Driver’s License
- School, Military ID
- Current Passport
If your ID does not show a Broadlands Association address, the following will be accepted:
- Utility bill issued within the last 60 days
- Settlement Papers or Deed
- Current Virginia Voter Registration Card
For more information, please contact the Broadlands HOA office at 703-729-9704 or email firstname.lastname@example.org.
NON-RESIDENT POOL ACCESS – OUTSIDE FAMILY MEMBERSHIP (no individual memberships or daily passes offered) click HERE>>
- Pool Rules – General – General overview of Health and Sanitation, Safety, and Disciplinary Actions.
- Pool Rules – Detailed – Full comprehensive rules
- Proper Pool Attire
- The Fun and Games of Breath Holding – Warning Article
High Sierra Pools offers swim lessons at the Broadlands Pools for all members with a valid pool pass. Please visit HSP’s website at: http://www.highsierrapools.com/services/swimming-lessons
Click HERE for information