test page Landscaping Services Satisfaction SurveyBroadlands Association works closely with our landscape provider, HLS, to ensure high quality services throughout the community. Resident feedback is an important part of this partnership. The following survey helps the HOA understand satisfaction with current landscape services and identify opportunities for improvement. Please take a moment to take this survey. Your input is valuable and greatly appreciated.Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Resident Name *FirstLastResident Email *Address *Address Line 1CityAlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingStateSelect Your Property Type *Hillside Single-Family HomeDemott & Silver TownhomeOverland Park Courtyard HomeSouthern Walk Courtyard HomePark Glen VillasNot sureHow long have you lived at this property? *Less than 1 year1-3 years3-5 yearsMore than 5 yearsOverall, how satisfied are you with the HOA-provided landscape services? *Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedSection 1 – Spring Mulching & Bed DefinitionMulch will be applied in early spring. No more than a 2″ layer of double shredded hardwood mulch will be maintained. If bed areas have been previously mulched with other mulch types, HLS will not install mulch in those bed areas. Residents wanting double-shredded hardwood mulch must remove other mulches before installation. Bed borders and tree rings will be edged up to 2″, with tree roots preserved if encountered. Existing mulch will be cultivated before installation.Mulching of tree and shrub beds *Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedEdging of bed areas *Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedTree & shrub pruning (D&S) *Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedBed weeding (D&S) *Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedAdditional comments regarding spring mulching services & bed definitionSection 2 – Turf Maintenance (Mowing, Trimming, Edging)Mowing typically runs April – November, and is performed every 7-10 days. Weather may affect this schedule if ground conditions are too dry or too wet, and mowing could cause damage. Grass is maintained at a height of 3.5″-4″ to promote deeper roots, better drought tolerance, and natural weed suppression. Trimming is done along shrub beds. To avoid damage from the strong trimmers, it will be provided adjacent other structures such as mailboxes and air conditioning units only if owner creates a 3″-6″ rock/mulch buffer around areas. Edging is done every other mowing visit on sidewalks, curb lines and other hard surfaces. Mowing frequency & consistency *Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedMowing quality *Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedTrimming/edging neatness *Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedCleanup of clippings/litter *Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedAdditional comments regarding mowing, edging, trimming (optional)Section 3 – Turf Applications & Lawn HealthYour lawn receives four annual turf treatments. The two spring applications include fertilization and pre-emergent control for crabgrass and broadleaf weeds. The summer treatment focuses on spot weed control, while the fall application features slow-release fertilizer and post-emergent weed control. All treatments are performed by certified professionals, ensuring compliance with all regulations. Annually, the turf gets at least 3 pounds of nitrogen per 1,000 square feet.How would you rate the overall appearance from your lawn? *ExcellentGoodFairPoorHow satisfied are you with weed control through the year? *Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedHave you noticed improvements after turf application treatments? *Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedAdditional comments regarding turf application services (optional)Section 4 – Aeration, Overseeding & Leaf ManagementAeration and overseeding occur in early fall (August-September) for all machine-accessible turf areas. This includes soil fracturing using plug or spiked aeration and overseeding with certified tall fescue at 4 lbs. per 1,000 sq. ft. Residents must mark all irrigation systems and utilities beforehand, as HLS is not responsible for unmarked items. Leaf management takes place twice a year, in November and December, involving blowing, raking, removal, and mowing/mulching of leaves. Leaf recycling may occur in natural areas, but removal from wooded buffers is not included.Fall core aeration & overseeding *Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedFall leaf management *Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedAdditional comments regarding aeration & seeding (optional)Section 5 – Communication & Opt OutsResidents may subscribe to receive Landscape Notification emails regarding upcoming services, schedule changes, and weather‑related delays. Residents may elect to decline specific services each season by submitting the online opt‑out form. Have – Definition How are helpful are the landscape service email notifications and updates? *Very HelpfulHelpfulNeutralNot HelpfulI do not receive updatesAre you aware of what Scope of Services are included in the HOA Landscape contract? *YesSomewhatNoScope of Services Opting out of services *No issuesHad issuesHave not opted-outAdditional comments regarding communication & opting out (optional)Section 6 – Issues & ImprovementsBroadlands works closely with our landscape contractor, HLS, to ensure residents receive high quality services. We are committed to continuous improvement and value resident feedback as an important part of enhancing landscape services.Do the current landscape services meet your expectations? *YesSomewhatNoNot sureHave you had to report missed or incomplete services? *NoYes, and it was resolvedYes, and it was not resolvedWhat landscape services need the most improvement? (Select all that apply) *MowingTrimming/EdgingTurf Apps/Weed ControlLeaf ManagementCommunicationNoneAdditional comments, concerns, or suggestions regarding landscape services would you like to share? (optional)Custom Captcha * = Submit Share this: Email a link to a friend (Opens in new window) Email Share on Facebook (Opens in new window) Facebook Share on X (Opens in new window) X