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Landscaping Services Satisfaction Survey
Broadlands Association works closely with our landscape provider, HLS, to ensure high quality services throughout the community. Resident feedback is an important part of this partnership. The following survey helps the HOA understand satisfaction with current landscape services and identify opportunities for improvement. Please take a moment to take this survey. Your input is valuable and greatly appreciated.
Please enable JavaScript in your browser to complete this form.
Resident Name *
Address *
Select Your Property Type *
How long have you lived at this property? *
Overall, how satisfied are you with the HOA-provided landscape services? *

Section 1 – Spring Mulching & Bed Definition

Mulch will be applied in early spring. No more than a 2″ layer of double shredded hardwood mulch will be maintained. If bed areas have been previously mulched with other mulch types, HLS will not install mulch in those bed areas. Residents wanting double-shredded hardwood mulch must remove other mulches before installation. Bed borders and tree rings will be edged up to 2″, with tree roots preserved if encountered. Existing mulch will be cultivated before installation.
Mulching of tree and shrub beds *
Edging of bed areas *
Tree & shrub pruning (D&S) *
Bed weeding (D&S) *

Section 2 – Turf Maintenance (Mowing, Trimming, Edging)

Mowing typically runs April – November, and is performed every 7-10 days. Weather may affect this schedule if ground conditions are too dry or too wet, and mowing could cause damage. Grass is maintained at a height of 3.5″-4″ to promote deeper roots, better drought tolerance, and natural weed suppression. Trimming is done along shrub beds. To avoid damage from the strong trimmers, it will be provided adjacent other structures such as mailboxes and air conditioning units only if owner creates a 3″-6″ rock/mulch buffer around areas. Edging is done every other mowing visit on sidewalks, curb lines and other hard surfaces.
Mowing frequency & consistency *
Mowing quality *
Trimming/edging neatness *
Cleanup of clippings/litter *

Section 3 – Turf Applications & Lawn Health

Your lawn receives four annual turf treatments. The two spring applications include fertilization and pre-emergent control for crabgrass and broadleaf weeds. The summer treatment focuses on spot weed control, while the fall application features slow-release fertilizer and post-emergent weed control. All treatments are performed by certified professionals, ensuring compliance with all regulations. Annually, the turf gets at least 3 pounds of nitrogen per 1,000 square feet.
How would you rate the overall appearance from your lawn? *
How satisfied are you with weed control through the year? *
Have you noticed improvements after turf application treatments? *

Section 4 – Aeration, Overseeding & Leaf Management

Aeration and overseeding occur in early fall (August-September) for all machine-accessible turf areas. This includes soil fracturing using plug or spiked aeration and overseeding with certified tall fescue at 4 lbs. per 1,000 sq. ft. Residents must mark all irrigation systems and utilities beforehand, as HLS is not responsible for unmarked items. Leaf management takes place twice a year, in November and December, involving blowing, raking, removal, and mowing/mulching of leaves. Leaf recycling may occur in natural areas, but removal from wooded buffers is not included.
Fall core aeration & overseeding *
Fall leaf management *

Section 5 – Communication & Opt Outs

Residents may subscribe to receive Landscape Notification emails regarding upcoming services, schedule changes, and weather‑related delays. Residents may elect to decline specific services each season by submitting the online opt‑out form.
How are helpful are the landscape service email notifications and updates? *
Are you aware of what Scope of Services are included in the HOA Landscape contract? *

Scope of Services

Opting out of services *

Section 6 – Issues & Improvements

Broadlands works closely with our landscape contractor, HLS, to ensure residents receive high quality services. We are committed to continuous improvement and value resident feedback as an important part of enhancing landscape services.
Do the current landscape services meet your expectations? *
Have you had to report missed or incomplete services? *
What landscape services need the most improvement? (Select all that apply) *
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Broadlands Association, Inc.

21907 Claiborne Parkway
Broadlands, VA 20148
703-729-9704
info@broadlandshoa.com
Monday - Friday: 9am - 5pm
Saturday & Sunday: closed

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