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Halloween

Discussion in 'Broadlands Advertisers Forum' started by Domino's, Oct 30, 2014.

  1. Domino's

    Domino's Member

    Joined:
    Jun 15, 2012
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    Halloween is the busiest day of the year for food delivery, almost regardless of what day of the week it falls on. This year it falls on a Friday which is already extremely busy. My store is set up as best as I could make it for the expected business.

    I've come up with some ways to make it go more smoothly than last year or the year prior:

    For carryout orders;
    Please have the order taker put down your first and last name. Or first name, last initial or first initial, last name. One problem we have had was mixing up orders with common names.

    Ask the order taker for your order number. Order numbers for tomorrow should be 324XXX or 325XXX. This could also help pinpoint your orders and help with an estimated time.

    Prepay for carryout orders over the phone or online. The biggest benefit of this will be a reduced wait time. If all of the computers are being used for new orders, there could be a log jam for customers trying to pay.

    Timed orders
    I will be cutting off the time to place future orders at 3pm. The biggest reason for this is that the new timed orders often get lost in the shuffle with the other new orders. Also, it's unfair (in my opinion) for someone to essentially cut the line and place a timed order that would take priority over an older order.

    Please be patient. We will be running at or over capacity on Halloween. The busiest time is between 4-7.

    Thank you for everything in advance,
    Justin
    GM Broadlands Domino's
     
    redon1 likes this.
  2. Domino's

    Domino's Member

    Joined:
    Jun 15, 2012
    Messages:
    45
    Likes Received:
    6

    Happy Halloween. Please read the above. This Halloween should be extremely busy as well. Carryout during peak time will be around 45 minutes to an hour. Delivery can be anywhere from 45-90 minutes. We will try our best as always.
     

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