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Verizon Fios TV signal issue

Discussion in 'Community Broadband & Computers' started by Neighbor, Nov 8, 2020.

  1. Neighbor

    Neighbor Member

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    Is anyone else’s Verizon Fios TV glitching and freezing? I’ve had the techs out a few times and they can’t seem to fix the problem. About every 10-15 minutes there is a 5 second freeze in video. The video resumes after it freezes. I’m curious if this problem is widespread only my house. I’m in the section that was installed in 2019 in southern walk. Thanks!
     
  2. kevinq

    kevinq Member

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    I am in Southern Walk, too. My video was all lines this morning. I ran the Verizon online support tool and it resolved the video issue. I periodically experience video issues since converting to fios. Overall, not impressed.
     
  3. JJB

    JJB Active Member

    Joined:
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    Across the street from you neighbor and no issues
     

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