Technology Standard

We have a very high tech community featuring wideband access for all. As such, shouldn't we have a set of expectations for our vendors in this regard? Shouldn't they have a requirement to at least have a website....let along electronic payments online?

Our HOA account management company Armstrong Management Services, Inc. is the case in point. No website, no available electronic services except for a blank email address to an accountant is available.

I for one would like to make writing checks and sending bills via postal mail a thing of the past. When can we make this change? How is this done?

George Pasterak

 

actually, that's just y'all down south[] We up here in the nawth have lower HOA fees so we can send some to adelphia for cable internet.[xx(]

BTW, I use my bank to send on-line payments for all my bills. Ok, so they cut checks for the luddites and mail them, but at least I don't have to.

 

All you have to do is call Armstrong Mgmt and ask them to set up an automatic deduction from your bank account. They will send you the paperwork, it is really pretty straightforward. You will get 2 direct debits/withdrawals per month -- one for the regular HOA fees and another for the SW HOA fees (Openband).

 

Have you considered an on-line checking account? It serves the same purpose. Besides, think about it. Would you rather log onto 15 different web sites to pay 15 electronic bills or log onto one to pay all from one location??

 

While I agree that there are other ways to skin this ugly cat, shouldn't the vendors we select be more compatible with our community?

 

I don't see that there's a problem. What exactly are you looking for ??


Neil Z.
Resident since 1999

 

They offer direct debit .. which is much easier to use than trying to remember to go online to enter a payment.

We use Quicken, and have it setup as a recurring online payment.

Within a few months, the homeowners will have the capability to view their accounts online and see their payment history. More on that in future newsletters.



Neil Z.
Resident since 1999

 

I understand, however, until Armstrong Management offers such an option, we do recommend that direct debit, or other online method be used.

FWIW ... our contract with Armstrong is very reasonable compared to the cost of doing this inhouse, or another firm.



Neil Z.
Resident since 1999

 

Again, I agree ... and I'm not trying to 'snuff' anyone, however, until Armstrong Mgt offers such a service, the alternatives are all we can recommend.



Neil Z.
Resident since 1999