Comcast Switchover

I just got a phone call from Comcast trying to sell me television service to go with my internet service. He said that our internet is now Comcast but didn't really have anymore info, was trying to sell me on switching from Dish Network.
Does anyone have any info on Adelphia's internet service, basically how long before we have to get a new email address?

 

I got a call from Comcast saying that Adelphia is now Comcast and asked if I wanted to take advantage of their "Dish Buyback" program. It was too good to pass up: $29.95 per month plus full Digital lineup thrown in. I went ahead and signed up and they are installing this weekend.
Funny thing though: when I called Comcast back to make a change to my install, the customer service rep. said that Comcast does not serve my zip code and that the Adelphia switch won't take place for another month or so. He suggested I call Adelphia. Call Adelphia and customer service rep says they have no record of any installation scheduled for me.
So, a bit of a mystery. I guess I'll find out on Saturday. There's no charge for install and no commitment. I'll update this weekend.

 

Well, believe it or not, Adelphia showed up on time with all the right equipment!! The guy was in and out within 15 minutes. He said that we would be Adelphia for a couple more months and then become Comcast. I have to say so far, I am very pleased. I have 2 Hi-Def DVR's and another digital box and they all work flawlessly. I never thought that I would leave DirecTV, but I'm a cable fan now (or at least until Verizon FiosTV arrives).

 

Does anyone know if they are going to offer cable cards? I'd love to be able to get cards for a Series 3 box.

 

What kind of HD DVR did you get? A Motorola 6412?

 

Motorola 6416 III

 

Just found a page on weaknees w/ some info: http://www.weaknees.com/cablecard.php?code=148010. So I may have to look into transfering a lifetime over to a series 3 box while TiVo still offers it.

 

Tech Head: I was hoping that Comcast was issuing something better than the Motorola DCT 64xx series. I currently have a 6412 and it is buggy. I'm on my fourth box. At least Adelphia has been very good about replacing them when they go bad.

Mr. Linux: The UI is OK, and can certainly be operated by anyone. However, it is nowhere near as good as a TiVo (I have two). TiVo can do a lot of things that the 64xx series just can't (search for programs by name, keywords, wish list, and so on).

The biggest problem with the 64xx boxes is they get "confused" easily. The symptoms are: random segments flashing on the front panel display, sluggishness in responding to the remote/front panel (I've seen delays of 1-8 minutes!), and just totally locking up and not responding. There doesn't seem to be any reason for these problems that I can avoid doing. The boxes run hot, and I have 5" of space around the back, sides, and top, so I know that it is not my setup.

According to a posting on AVS Forum, Comcast had decided to drop the Motorola 64xx series due to their troublesome nature. I'm hoping that is true, but judging by Tech Head getting a 6416, I can see that it is not happening yet.

--- John B.

 

As far as email goes....do we have to switch to a @comcast address or do we keep our @adelphia address? And if so, when?

 

My wife seems to have mastered the interface for the basic things. There's definitely some things I like about it - a few that I don't. But overall, I'm OK with it. It's funny though, I could not figure out how to record one channel while viewing another one and I went through 3 customer service reps who couldn't tell me. I finally figured it out myself while on the phone with a CSR and informed them on how to do it. The guy actually said, "Well, you learn something new everyday."!!

 

When the Adelphia tech installed the 6412 for me, one of the quick ref guides explained how to switch between the dual tuners. Unfortunately they don't go into enough detail on how to use the two tuners.

In the UI I'd like to see some more hints at which tuner is being used and when.

--- John B.

 

Well, I now see what everyone says about the Motorola 64xx DVR series being buggy. Wow, this thing is full of bugs. So, is anyone on here actually using the Tivo Series 3 with cablecard?

 

Anyone else get the November 10 letter from Comcast (Christine Whitacker, Area VP and GM) on the switch to Comcast High Speed? It appears from the paragraph titled "Lucky 7", that the email addresses are switching to @comcast.net, is this right?

The letter says an email will come on November 29 with more details. I called Comcast Customer Service and was told that switchover would not happen until summer of '07.

Anyone know how to get a hold of Christine Whitacker at Comcast's Northern Virignia office to express an opinion?

Sounds like it may be time to just switch once to a gmail or yahoo account.

-Jim

 

Well, we just joined the 21st century. Traded in our dial-up for comcast internet.

 

About bloody time !!

 

Dial-up? What's that?