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New Carrier Infinity System? Remote Access Question

Discussion in 'Homeowners Corner' started by pauleyc, May 15, 2015.

  1. pauleyc

    pauleyc Member

    Joined:
    Feb 7, 2003
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    I just recently installed a 5-stage, 19 SEER Carrier Infinity System w/ a wifi remote. I know many people have installed Infinity series systems lately, so ...

    The issue is that I have to reset my router and HVAC to get it to connect via the web or iOS app. Then 2-8 hrs later, its back offline. Anyone else have issues accessing their thermostat? Its connected to the local network (I can ping it from my mac), its just not communicating with the carrier website.
     

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