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Tom Dolan Swim school Office Manager

Discussion in 'Jobs and Help Wanted' started by Big Blue Swim School, Aug 4, 2016.

  1. Big Blue Swim School

    Big Blue Swim School New Member

    Joined:
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    Come join our Swim Thru Life Family! Join Olympic Gold Medalist Tom Dolan and his incredible staff at the Tom Dolan Swim School, Dulles 28 location. The Tom Dolan Swim School is currently looking for qualified applicants to be hired as the new Office Manager.

    Office Manager Responsibilities include, but are not limited to, the following:
    • Managing a staff of 8-10 Front Desk Employees
    o Manage the weekly schedules of the Front Desk staff
    o Communicate school needs and shift focus points daily/weekly
    o Conduct monthly Front Desk staff meetings
    o Communicate staffing needs with Program Director -- hire as needed/approved
    o Systemize communications to ensure the Front Desk staff is passing along proper information/messages, both internally and externally
    • Managing communications with customers on a daily basis through e-mail, telephone and in-person
    • Managing online and in-person registrations
    • Managing the distribution of promotion packs for Initial Registration Fees and Annual Administrative Fees
    • Managing various inventories -- monitoring inventory/purchasing merchandise for: (i) swim school store, (ii) staff uniforms, (iii) office supplies, and (iv) promotional items
    • Maintaining accounts receivable
    • Interacting daily with the Program Director regarding enrollment numbers, class needs, etc.
    • Interacting with the Financial Director on many matters, particularly regarding fee collection
    • Promoting, managing and tracking new school offerings/programs
    • Overseeing the ongoing training of current staff
    • Auditing of bookings/ cancellations/ transfers to assure all needed notes are being applied
    The Office Manager will have weekly meetings with both the Program Director and the Financial Director.

    The Office Manager will report to the Program Director and work in accordance with the Financial Director.

    Qualifications:
    We are seeking Candidates with an energetic and passionate personality, who will strive to help our staff and customers enjoy each and every experience at the swim school. Candidates must have prior experience in customer relations, be extremely organized, and goal-oriented. Candidates must also be familiar with standard software platforms, such as Microsoft Office and Excel, and have a familiarity with point-of-sale software systems. Experience managing staff and helping to run an office is preferred.

    Position details:
    • 40 hours per week
    • Monday, Wednesday, Friday 9am-5pm, Tuesday and Thursday 11am-7pm and one Saturday and Sunday shift per month
    • Salaried position with great benefits

    If you are interested in joining the TDSS family, please e-mail your resume and a cover letter expressing your interest in this position to d28@tomdolanswimschool.com.

    We look forward to hearing from you!
     
    Last edited: Aug 4, 2016

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