Carry Out Coach! *Thumb's Up*

I tried for the first time last night this new carry out service. I tend to stay away from them because of the fees, but this one is FREE! Completely, no strings attached free... I couldn't believe it till I ordered myself. You pay the menu price of the items you're ordering and they get a kick back from the restaurants, so there's no charge to you to order through them. Pretty cool... and they deliver for lots of area restaurants that do not have delivery, so now I can get my beloved Pomodoro pizza from across town delivered to my house for free. Last night, I ordered from Scotto's, that new place in the Brambleton center, and these carry out coach guys had the dinner to me in less than 30 minutes. They were also very friendly and helpful on the phone and in person.

Check it out... www.carryoutcoach.com.. their site is still being worked on, but you can place orders on the phone 888-ZIPPYFOOD

 

SWEET!!! i always hated take-out taxi b/c it was like $6 fee, ontop of them taking almost an hour...and the food was soggy and cold by the time it got to me!!!
This weekend we ran up to Puccio's NY deli (which was OUTSTANDING by the way)..and i picked up a flyer for carry out coach. now i can't wait to order!!! Thanks.

 

On the advice of smheese, I tried CarryOut Coach for lunch today. Two words, AMAZING SERVICE. I placed a order for BeefOBradys and not only was the food hot, but it arrived 20 minutes before they promised.

Also, i had the chance to speak with my driver, who is also one of the owners, and i asked him how the service works. Since they dont charge a delivery fee, i was curios about how they can make any money. Based on their answer, it seems like their model works around high volume and repeat business. The restaurants allow them to promote their service in exchange for the right to deliver their menu items. With the level of service i received, I am more than willing to pay the gratuity they will automatically include.

Great job CarryOut Coach!!!

 

smheese, how is the food from Scotto's? I haven't tried them yet.

 

We liked Carry Out Coach tonight too ... will definitely use them again!

 

Scottos was very good actually.... I had the penne vodka which is hard to find around here, but you can find in any good Italian restaurant. Also, they had no Greek food on the menu, which is another plus to weeding out the non-Italian "Italian" restaurants. Very varied menu, ok prices, and they are owned by Pomodoros' which is also good.

 

whoa, are these for real? Whatever they are doing to get meals out as quickly as they are is awesome. You have another loyal customer. I had them deliver both Puccios and Mezza Grill, at different times of the day, and both meals were perfect. I actually got a box of mints and a tshirt. Way to go CarryOut Coach, if you treat all of your customers like this continued success is on the way. By the way, I love the idea of Ice Cream and Smoothie deliveries!!

Keep it up.....

 

Just so there isn't any confusion. There is a 18% gratuity added on to each delivery. That is charged to the consumer. I've had a few customers call regarding the price being a bit higher than usual. So in case they have not explained it to you all, I thought I'd let you know. Carryout Coach is very efficient and quick. I was having problems finding drivers and they have worked out perfectly. -Christian Puccio

 

hello all, I wanted to post a few more items about Carry Out Coach. First, I placed an order for delivery from Kirkpatricks (great food by the way) and the food arrived just like before, hot and before the promised time.

Based on the posting by deliguy, it seems as if some folks are uneasy about paying a gratuity to these guys. I for one, am more than willing to pay somebody a gratuity, which I was going to pay anyway, for the luxury of having food delivered to me (food that was previously undeliverable). I could agree that 18% is a bit steep for regular service, but on every occasion, their service has been outstanding!!!!

Lastly, when i had my meal delivered i asked the driver about how they receive their orders. He said that although they do receive orders from the restaurants, they prefer to receive the orders via their orderlines. That way they can educate the customer on what to expect.

Hey CARRYOUT COACH, you have a loyal customer for life....keep it going!!

 

Shame on you whoever you are complaining about 18%. Most of you will spend $5 on a cup of Starbucks (that's right filtered water) but, complain about a gratutity on a wonderful service (which was way over due in this area) that you were willing to pay in the first place. If you don't tip your delivery person you should not be ordering out. If 18% is too rich for your blood, then leave the loved ones at home, sit in traffic and pick the food up yourself. I here Mcdonalds has a great 99cent selection for those on a budget. For those who want great meals delivered to the comfort of your own home, Carry out Coach is the way to go. Carry out Coach keep up the good work. One suggestion SUSHI!!!!!

 

Mr. Pink?

 

Are you supposed to tip the driver on top of the 18% surcharge already added? Or is it understood that the 18% is the cost of the service (therefore requiring no tip)? I wouldn't want to short-change the driver, but I also wouldn't want to get overcharged for the service...

 

Sounds like the 18% is already added so no need to tip at the door, right?

 

thats right...you can add more if you feel the service warrants it. Also, if you have a problem with the gratuity because the service you receive is less that exceptional, I am sure Management would be willing to talk to you about it. Also, the tip goes to the driver, order reps and others that have direct involvement with your order.

flynnibus, have you ordered from them? If you had you would see what everybody is buzzing about. If you havent, i dont think you are in a position to comment about THIS service.

 

His comment wasn't against Carryout Coach at all, but rather the accepted standards for tipping in general.

He actually stated that "I'm not knocking carryout coach at all.."

 

So Winelover, what is your association with Carryout Coach? Your first posts on this forum are related to the topic and you are, IMHO, a tad overzealous in your praise for a "food delivery service".

 

Hello Ashburn, Broadlands and environs!

My name is Sean and I am the owner of CarryOut Coach. I would like to thank all of our customers for their continued patronage and we look forward to serving you in 2007.

Just a brief note about our "gratuity" policy. The program was set up like this based on the feedback from our customers, many of whom were concerned that our order representatives we not getting part of the gratuity, as they are in integral part of the service. We then made a decision to include the gratuity and divide it between all those involved. By the way, the gratuity in no way goes to any of the management team.

If for whatever reason you receive service that you would describe as less than excellent, please call and ask to speak with either myself or Sam. We are more concerned about your satisfaction than the gratuity, which as several folks have stated, is dependent on service.

I hope that cleared things up and we look forward to serving you and your families in the new year.

Sean

 

so t8erman is your comment to imply that the first time someone joins a forum, they must have an association with the topic? What my is ask was your first posting?

for the record, the only association i have with coc is that of a customer and the fact that i belive in spreading the word about a great product or service.

 

Don't knock until you try it. There are providing a service. For anyone who has stayed in a hotel and ordered room service, the gatuity is usually built in, do you buck at that. For those of you who don't like their way of doing bussiness, here's an idea..... don't order from them.