1. Yes, it's a whole new look! Have questions or need help? Please post your question in the New Forum Questions thread Click the X to the right to dismiss this notice
    Dismiss Notice
  2. Seeing tons of unread posts after the upgrade? See this thread for help. Click the X to the right to dismiss this notice
    Dismiss Notice

Need help setting up wireless router

Discussion in 'Community Broadband & Computers' started by Nwfdrool, Jun 27, 2008.

  1. Nwfdrool

    Nwfdrool New Member

    Joined:
    Mar 4, 2003
    Messages:
    257
    Likes Received:
    4
    Hope one of you techies can help us out. We just moved into the Southwalk apartments temporarily. Trying to figure out how to set up our Linksys WRT54G Wireless router. Connected ethernet from data port in the wall to router, then another ethernet from router into desktop computer. Now what??? No connectivity via the router. We are able to get connectivity when connected directly from the data port to the computer. I am sure we are required to change some settings on the router, but not sure what changes to make. Should we reset the router? I hate to lose all of our wireless settings (ie. SSID, password, etc).

    Also, when I try to connect from the data port to my work laptop, I get no connectivity. I get the "limited or no connectivity due to the network not assigning address to computer" error message. DHCP is enabled. I would think it would work being connected directly from the data port. Help! Clueless here and soooo not tech savvy :(
     
  2. esubscribe

    esubscribe Gadget Freak!

    Joined:
    Oct 9, 2007
    Messages:
    133
    Likes Received:
    1
    To which ethernet port in your router did you connect the data port? Make sure it is connected to WAN port, there will be one ethernet port placed farther (few cms.) away from the four continuous LAN ports. Make sure you connect your data port from the wall to the WAN port in your Linksys router.

    If the above is not true, you may need to change the Internet Connection type in your router settings to "Automatic Configuration - DHCP", if it is set to something else. Hope this helps.
     
  3. Nwfdrool

    Nwfdrool New Member

    Joined:
    Mar 4, 2003
    Messages:
    257
    Likes Received:
    4
    Connection is from the data port from the wall to the Internet port in the Linksys router. Then, another connection from port 1 on router to CPU. Router settings are set to Automatic Configuration - DHCP. Still no connectivity :( I have googled basic setup directions and have followed them, but still no connectivity. What could be the problem??
     
  4. Nwfdrool

    Nwfdrool New Member

    Joined:
    Mar 4, 2003
    Messages:
    257
    Likes Received:
    4
    Now, the lights on the router are on and flicker (power, Internet, WLAN, and port 1). Then, I noticed that the icon on the bar at the bottom of the screen says "Status: Connected", yet I can't access the internet.
     
  5. dcdavis

    dcdavis Ooops!!

    Joined:
    Dec 16, 2004
    Messages:
    401
    Likes Received:
    0
    I'm no techie, but sounds like it could be a DNS issue?

    Or, even more globally, it could be an issue where that data port on the wall is not connected to the building's switch. Have you had Openband out to set up your account and verify the ports are active?
     
  6. Nwfdrool

    Nwfdrool New Member

    Joined:
    Mar 4, 2003
    Messages:
    257
    Likes Received:
    4

    The data port is definitely active because we are able to connect to the internet from the data port directly into the CPU.

    I have Windows XP. I am able to get connectivity from the data port in the wall to CPU (at 10Mbps) and access the internet. When connected via the WRT54G router, I get connectivity with 100Mbps, but I can't access the internet. LED lights are on (power, WLAN, port 1, Internet). I've already tried the following:

    1. upgraded the firmware
    2. reset router
    3. uplugged the router/plugged back in
    4. restarted computer
    5. Internet Protocol and DNS server set to obtain IP Address automatically
    6. router set to Automatic Configuration - DHCP

    I tried a ping to my router and received this:

    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

    Ping statistics for 192.168.1.1:
    Packets: Sent=4, Received=4, Lost=0 <0% loss>,
    Approximate round trip times in milli-seconds:
    Minimum=0ms, Maximum=0ms, Average=0ms

    It looks like I am connecting to the router, right?

    Yet, I still cannot access the internet. What am I missing??? Status on my router shows that the IP Address, Subnet Mask and Gateway for the internet are all 0.0.0.0. Shouldn't there be addresses listed here? I'm thinking there is some sort of silly setting that I am not correcting. I have addresses for DNS 1 and DNS 2, should these be changed to something different? Is there some sort of trick with OpenBand? The router worked at our old house using Comcast modem.
     
  7. Villager

    Villager Ashburn Village Resident

    Joined:
    Nov 1, 2006
    Messages:
    2,512
    Likes Received:
    19
    Do you access the settings to your router via a webpage? I'm assuming you've set it up that way already, but figured I should ask.

    There you can set up your security and other settings. It sounds like you already have done all that stuff already, though.

    So, the next thing I would try would be making sure the order in which you plug things in, reset, and reboot are correct. I think they're pretty specific with all that. Just in case, setup instructions are available online. It could be something to do with cloning the MAC address - I had to do that with mine. Instructions for doing that are included in the above link.

    Good luck, I know how frustrating it can be!
     
  8. Nwfdrool

    Nwfdrool New Member

    Joined:
    Mar 4, 2003
    Messages:
    257
    Likes Received:
    4
    Yes, I have accessed the settings for my router via webpage and have changed the settings to what I think they should be. I've enabled MAC cloning and saved the setting. I unplugged the router power and unhooked the ethernet from the router (no modem since it is an "instant-on" data port from the wall. Shutdown computer; plugged ethernet back into router, then the power cable---still nothing!!! Grrrrr..... I've reset the router twice without any luck accessing the internet.
     
  9. Nwfdrool

    Nwfdrool New Member

    Joined:
    Mar 4, 2003
    Messages:
    257
    Likes Received:
    4
    I just read a thread in the OpenBand forum about their options for private/public IP addresses. Does this have anything to do with why we can't access the internet via our router?
     
  10. flynnibus

    flynnibus Well-Known Member Forum Staff

    Joined:
    Oct 29, 2002
    Messages:
    5,358
    Likes Received:
    250
    no - you have a local configuration issue.

    If you can work via direct connect - the issue is purely localized.

    If you default it - there should be no reason it should not work unless there is MAC address limiting on the upstream router/modem.. and then all you need to do is typically power cycle the upstream device, or have your router clone your PC's MAC address ( that works direct connected)
     
  11. gunzour

    gunzour "Living on the Edge"

    Joined:
    Mar 29, 2007
    Messages:
    586
    Likes Received:
    0
    Since your PC works but the router does not, I would check the network settings on the PC and try to configure the router the same way.
     
  12. Nwfdrool

    Nwfdrool New Member

    Joined:
    Mar 4, 2003
    Messages:
    257
    Likes Received:
    4
    I turned the computer off; unplugged everything from the router; reset it; plugged everything back into the router; powered up; went back onto the Linksys access webpage and put in setting allowing automatic DHCP and MAC cloning enabled; checked to make sure TCIP/IP settings for LAN were set to automatically assign IP addresses and DNS servers...

    Still no internet via router. Maybe we just need a new router??
     
  13. Villager

    Villager Ashburn Village Resident

    Joined:
    Nov 1, 2006
    Messages:
    2,512
    Likes Received:
    19
    Have you entered your computer's MAC address into the router? Enabling MAC address cloning is one thing but you may need to manually enter your computer's address into the router's settings.

    If you have TCP/IP installed, run ipconfig/all from a Command Prompt window. (click Start, then Run, then type cmd in the text box.)
    Type in ipconfig/all in the Command Prompt Windows.
    The 12-digit Physical Address is the same as MAC address
     

Share This Page