New HOA pmt address

I have BoA and I think in the past they have always cut a check and mailed it (hah), but now it appears to be finally electronic (no address, next business day payment speed)... I suppose I should confirm they are getting the payments... will finally sign up for Armstrong Connect!

 

I don't remember getting a new coupon book, either. And I certainly didn't notice a new address. Good thing my forum reading can make up for not having my life together...

BTW - the HOA website still has the old address - might want to update that.

 

I made the address change last month on my payment and this week I got a notice saying I was 2 months behind. This is just ridiculous.

 

Why are people still mailing stuff around? Also, the HOA should stop wasting money on making and mailing envelopes to people who pay electronically... it's a huge waste.... put it towards Broadlands Live or something.

We pay close to $17000 (!!) for coupons (and I'm not sure if that includes postage)... if 30% of people pay electronically yet we still print out coupons for everyone, we could save $5k or more.

Just my 0.02 =)

 

I think Ashburn Village does this now. In fact, if you try to pay with a check they charge a $25 service fee!

 

Excellent point. I dont use them at all either. Is there a way we can get armstrong to stop sending it to us? (At least us folks that dont use them?)

 

Per the governing documents, bills must be sent to the owner in writing; however if you sign up for direct debit with Armstrong you will not be sent coupons because you have signed an agreement for the payments to be automatically deducted from your account, therefore acknowledging that you have been notified of the liability to pay the assessment. You can find the form here:
http://www.broadlandshoa.org/fileshare/files/108/Armstrong_Auto_Pay_Application.pdf

 

Where is this? Couldn't find it in Section 6 of the Declaration, which is where most of the assessment language is.
The governing documents might state that a "bill" must be sent in writing, but does it require coupon books? I don't think it goes into detail about how/what type of payments are allowed.

 

Article 11 of the Bylaws

 

Yes, the coupon is considered a "bill".

 

I would not interpret a section entitled "Notices", and lists a string of things (one of which is a bill) to be interpreted as meaning "each monthly payment shall have a paper document method of payment".
To me, a bill simply means notification of amount owed and where to send payment.

The Board has the discretion to determine how and when this bill is paid.
Article 4, Section 4.1 (14) states:
"Adopt an annual budget and make assessments against the Owners to defray the Common expenses of the Association, establish the means and methods of collecting such assessments from the Owners and establish the period of the installment payments, if any, of the annual assessment for Common Expenses.

 

It's 2012, I think it may be time to make some updates to match 90's technology ... can't email be considered "writing"? I would also run a report of people who have paid electronically in the past x sequential months and opt all those people out of bills/coupons/mailings before they are printed up each year (make them sign up to Armstrong Connect and electronically sign an opt out perhaps). I like to be in control of sending money out vs have 15 agreements and having to keep track of them and which day they'll come out of my account. Also, I don't even have checks anymore, and the current plan seems to not trust us that we know our ACH/account numbers and require a voided check.... I think that part could be on the web site as well (update bank account info).

Not a sermon, just a though 8)

 

There's two Board seats coming up in May!

 

I called the office and they said they had my payments already. There was no late filing at all. They gave me a story about this was all the banks fault because of the timing of the address change. Whatever. If they had my payments, why did they say I was two months late then?