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slow internet

Discussion in 'Community Broadband & Computers' started by backtothewoooo, May 22, 2012.

  1. backtothewoooo

    backtothewoooo Member

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    We are in the Southern Walk townhouses. We had very, very slow internet connection last Sunday night. Today, my son called that it is slow again. We are connected via ethernet cable, so it is not a wireless issue.

    What could the problem be? What/ how do I check?
    I'm not really a tech-savy person, so simple instructions/ suggestions would be appreciated. Thanks.
     
    backtothewoooo, May 22, 2012
    #1
  2. beahmer

    beahmer Member

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    One word - OpenBand


    Run the speed test on Openband's website:
    http://openband.net

    You will have to log into OB and then look under Internet I believe for the Speed test.

    Or you could call OB and put in a ticket
     
    beahmer, May 22, 2012
    #2
  3. Zeratul

    Zeratul Well-Known Member

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    Call Openband for sure. When I talked to them Saturday night, they indicated that there was a Network hardware failure and that it affected internet speeds for part of the neighborhood. My speeds have been good since Sunday afternoon.

    But for sure call them so they can monitor your connection and test it.
     
    Zeratul, May 22, 2012
    #3

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