Pools – Residents

Broadlands, Virginia 20148

HOA Residents can register for pools year ’round to be ready for the next pool season! Just follow the steps below. Residents have access to 3 pools in the Broadlands community that each offer a unique experience: Southern Walk, Community, and Summerbrooke.

Please review this entire site to set up your virtual passes using registrations steps 1-4 below. Registration steps are done only once. Scroll down for hours of operations, pool policies and rules. ** IMPORTANT** Pool registration is only for residents of our HOA. If you live outside of our HOA boundaries, you may purchase an OUTSIDE HOUSEHOLD MEMBERSHIP

POOL REGISTRATION (only done once!)

Before proceeding to STEP 1, please review the following details to avoid delays with your pool registration, click to read more>>
  • STOP! Only resident members of Broadlands Association, Inc. HOA are eligible for pool privileges. If you live outside the boundaries of our HOA and wish to purchase an Outside Household Pool Membership, click NON-HOA residents>>
  • ONE-TIME REGISTRATION ONLY...Residents must first register online by following Steps 1-4 below or download instructions to register. You must submit photos to complete registration to have your virtual ID account set up for each household member to allow entry. There are NO PHYSICAL CARDS to carry or lose! Once your household is registered, pictures have been submitted, and a confirmation email from the HOA has been received, no further action is required for future seasons unless the status has changed for anyone in your household. DO NOT RE-REGISTER IN FUTURE SEASONS!
  • BUSINESS HOURS…HOA staff only reviews registrations and imports photos during business hours, M-F, 9am-5pm.
  • TENANTS…Must have the owner transfer their pool rights to the tenant by completing the Absentee Owner Statement (AOS) form and submit along with their signed lease to the HOA office at pools@broadlandshoa.com BEFORE registering for the pools. Use of Broadlands amenities will only be issued to either an owner OR a tenant. In NO instance will privileges be granted to both.
  • APARTMENT TENANTS...who live at The Arbors & Van Metre apartments must pay first for a pool membership BEFORE proceeding with registration steps 1-4 below. Please scroll down to “Apartment Tenants” block for more details and to pay. Households are registered only once! For future seasons, just pay for this membership.
  • GUESTS (of HOA Residents only): For policies and to purchase additional visits beyond your allotted 10, please scroll down to the “Bringing Guests” box below and select the “buy now” button. Additional guest visits are sold in increments of 10 ($40/10 visits) GUEST PASS FAQ’s
  • LONG-TERM GUESTS… Please scroll down to the “Long-Term Guests of HOA residents” block for details on how to first pay then add your guest to your household.
  • DISCLAIMER…A valid virtual pool pass is required for admittance into all Broadlands pool facilities. Virtual pool passes will be verified each time a member is checked in and admitted to a pool facility. Pool membership may be temporarily suspended or revoked for failing to comply with the pool rules or disorderly or disruptive behavior. Broadlands reserves the right to reject any resident pool membership for any reason at any time at the sole discretion of management. Scroll down for hours of operations, pool policies and rules.
  • QUESTIONS? Contact the HOA office at 703-729-9704, option 4 or pools@broadlandshoa.com. Swim Lesson inquiries should be sent to lessons@highsierrapools.com

Access the CELLBADGE REGISTRATION SITE and under Initial Add Request, please enter your information as a primary resident in order to create a master household account. Please enter street number and name only, no suffix (i.e. Ct, Court, Ter, Terrace, etc.). This initial add request will be forwarded to HOA staff who will validate your residency and account status. Please allow 3 business days for the initial approval to be processed. Once validated, you will receive a text/email indicating that your registration has been added but will remain pending until the registration is updated with household members (STEP 2 & STEP 3). If you live at the Arbors or Van Metre apartments, you must pay first prior to Step 1.

STEP 2 – ACQUIRE PIN….read more>>

After registering, return to the same site and follow the instructions to enter your credentials and get a unique PIN via text/email to continue to STEP 4. (Pins are a one-time use and must be requested each time you would like to access your account via the cellbadge.com/broadlands/register site by clicking the “Request PIN” button again.)


Enter PIN to access the Household Members page to add all household members. Normally children under 5 do not require a virtual pass, however, it’s recommended that their name be added to your pool account as “Child Under 5”. Please note if a child under 5 will have an older guest accompany them without a household member, then a photo is required for that child.

Select the correct “Relation”:

  • Owners: for all household members select either “owner-adult” or “owner-child..” or “child under 5”
  • Tenants: for all household members, select either “tenant-adult” or “tenant-child..” or “child under 5”
  • Apartments tenants: for all household members, select either “apartments-adult” or “apartments-child..” or “child under 5”
  • Other: select “Live-in Nanny” or “Long-Term Guest” as appropriate. Payment for long-term guest is needed before they can be added to your account.

Once finished, check the box to verify you have agreed to the facility terms and click Complete Registration. Please allow up to 3 business days for approval, upon which you will receive a text/email indicating that your Broadlands HOA registration has been accepted. Once accepted, you must complete STEP 4 and submit photos to access to the pools. Once registered, if you need to make changes or add family members to your pool account, just revisit the REGISTRATION SITE, obtain a pin and access your account to make updates.

STEP 4 – PICTURES (no entry if this step is missed!)….read more>>

Once your online registration has been accepted, all members are required to submit photos. Be sure to reviewWhat are acceptable photosbelow. Members 18 and older must submit a photo ID showing proof of residency. Picture processing hours are Monday-Friday, 9:00am to 5:00pm.

How to Submit Photos:

  1. Email subject line should read: pool photos – Registered Last Name (i.e. pool photos – Smith)
  2. Save photo file name with this naming convention: address.firstname (i.e. 42001Ridgeway.Susan)
  3. Attach photo of each member to email and send to pools@broadlandshoa.com

What are acceptable photos?

  • JPEG or PNG files only. NO HEIC or PDFs please!
  • ADULTS aged 18 and over are required to show proof of residency, therefore emailing a copy of a driver’s license would be sufficient. HOA staff only need to see the address, picture, name and date of birth on your ID’s. For security reasons, ID numbers and any other information may be crossed out prior to emailing. If an adult’s ID does not show the registered Broadlands address, then additional documentation should be emailed along with the photo showing proof of residency. Acceptable documents would be settlement papers, utility bills or a change of address card.
  • CHILDREN – please email a current headshot. For teens, a copy of their driver’s license/permit may be emailed. Photos for children aged 4 and under are not required. Normally children under 5 do not require a virtual pass; however, it’s recommended that their name be added to your pool account as “Child Under 5.” Please note if a child under 5 will have an older guest accompany them without a household member, then a photo is required for that child.
  • All names must correspond with the registered names in your Cellbadge pool account so they can be imported to the proper record. Pictures will be processed within 3 business days.

To access the pools, you don’t need a pass. Once your photos are set up, simply check-in with the lifeguard by giving them your name and address. They will find your “virtual ID card” and photo in the system to allow access. If you need to view or make changes to your pool account, go back to the registration page and get a new pin to access. Once fully registered and photos are submitted, no further action is required for future seasons unless your status has changed.



Guests of HOA Residents

HOA Resident Guests Only : Residents (owners, tenants & apartments) will have 10-guest visits added for free to their household account each season. Only two (2) guests per member or a maximum of six (6) guests per household are permitted at a time. Guest visits are deducted per each guest entering the pool. They are not refundable, transferable, nor roll over the following season. Once guest(s) enter the pool, those visit passes cannot be returned to your account for any reason. For details on bringing guests, click GUEST PASS FAQ.

Additional Guest Visit Purchases for HOA Residents Only. Requests made over the weekend or on holidays will not be reviewed until the next business day. (For Outside Members guest visits, please click HERE): If HOA residents wish to purchase additional guest visits throughout the season, please use the “Buy Now” button below. Visits are sold in increments of 10-visits for $40 each and are added to your pool account electronically by HOA staff. You must send an email to the HOA at pools@broadlandshoa.com to have visits added. Please allow 2 business days for your account to be updated.

Resident-Guest Visits

Long-Term Guest Membership

Long-Term Guests of HOA residents who wish to access the pools unaccompanied by a resident must purchase a Long-Term Guest Pool Membership. This type of guest includes a person staying with the HOA resident temporarily during the pool season, i.e nanny/caregiver, adult children, relatives etc.   2024 prices are as follows:

–Full season: $125 per person

–Beginning July 1: $100 per person

–Beginning August 1: $75 per person

The fee must be paid prior to adding them to your account. Please use “Buy Now” button below to purchase. Once paid, please visit the REGISTRATION SITE and select “Other-Longterm” as the relation when adding them to your household account. Guests are only registered one-time under your household – for future seasons, just pay for this guest. Long-term guest fees are non-refundable/non-transferable.

Long-Term Guest Membership 2024

Apartment Tenants (Arbors & Van Metre – Paid Memberships)

Apartment Tenants must purchase a household pool membership for 2024 is $TBD. This price does NOT prorate as the season progresses. You may add up to five members living in your household with this membership. Household members aged 4 and under do not count towards this limit. No individual memberships available. Please select the “Buy Now” button below to purchase. Once you have paid for your membership below, please review steps 1-4 above under the registration section. Click REGISTRATION SITE to register and select “Apartments-” as the relation when adding them to your household account. Apartment memberships are non-refundable/non-transferable.

Arbors & Van Metre Apartments ONLY

Children – Age Changes & Updating Photos

Children ages 5 years or older by June 1 must be added to the household account for the upcoming pool season and a photo must be emailed to pools@broadlandshoa.com. Registered children who have turned 13 or 18 will need to have their relation status updated on your account to reflect the proper category. In order to add or change a household member’s status. Please email pools@broadlandshoa.com to notify so the HOA can update their record. Normally children under 5 do not require a photo, however, it’s recommended that their name be added to your pool account – please select “Child Under 5” under the Relation category. If a child under 5 will have an older guest accompany them without a household member, then a photo is required for that child. Children whose photos have not been updated in the last five (5) years should submit a new photo to pools@broadlandshoa.com

Pool Party Forms

For either option below, there’s a maximum of 30 attendees including host and non-swimmers. Valid pool passes are required for residents and guest passes are required for non-residents. Please review all guidelines when completing the forms. To submit fillable form, please download, complete and email to Julie at pools@broadlandshoa.com.

1. Host a Birthday Party: Residents who wish to host a birthday party at one of our three pools must complete our Pool Party Request Form. There is no charge for this use.

2. Rec Pool Rental: Residents who wish to rent the small Rec Pool located at the Community Pool for a party must pay and complete our Rec Pool Rental Form. Use Buy Now button below to pay for rec pool rental.

Pay Rec Pool Rental Fee

Pool Rules & Other Information

Pool Rules – General– General overview of Health and Sanitation, Safety, and Disciplinary Actions. Disorderly or disruptive behavior will not be tolerated

Pool Rules – Detailed – Full comprehensive rules

Pool Rules – Rec Pool – 5.19.21.v2

Proper Pool Attire

The Fun and Games of Breath Holding – Warning Article

–NO individual memberships or daily passes offered

Swim Lessons: High Sierra Pools offers swim lessons at the Broadlands Pools for all members with a valid pool access: highsierrapools.com/services/swimming-lessons

Lifeguards Needed: Click HERE for information.


Add’l Pool Guest Visits Notice