FirstService Residential provides financial management for Broadlands Association, Inc. Contact them at ar.help@fsresidential.com or 703-385-1133 for all account questions. Please review the monthly assessment and payment information below. Payments are not accepted at the Broadlands HOA office. Assessments may change year to year, therefore please check your account online or contact First Service Residential to ensure you are paying the correct amount to avoid late fees.
2025 BROADLANDS MONTHLY ASSESSMENTS
Please ensure your payment system reflects the correct amount. Assessment coupons are mailed to owners not enrolled in ClickPay recurring payments. To sign up for ClickPay or make payments, visit www.ClickPay.com/FirstService. For assistance, call 888-354-0135 (option 1). Select “pay balance in full” to avoid future updates. For details of the 2025 Assessments and Budget, please refer to pages 14-19 in the December 2024 Newsletter, Our Neck of the Woods.
| Unit Type | 2025 Monthly Rate |
|---|---|
| Single Family Homes on VDOT Streets | $111.00 (2024 rate $103) |
| Hillside SF Homes on VDOT Streets | $175.00 (2024 rate $165) |
| Single Family Homes on Private Street | $137.00 (2024 rate $124) |
| Courtyard/Hillside Homes on Private Street | $201.00 (2024 rate $186) |
| Town Homes | $127.00 (2024 rate $120) |
| Villa Town Homes | $151.00 (2024 rate $142) |
| Demott & Silver Town Homes | $162.00 (2024 rate $153) |
| Condo fees are for informational purposes – they are included when paying your condo association dues. | |
| Demott & Silver Condominiums | $127.00 (2024 rate $120) |
| Signature and Villages Condominiums | $82.00 (2024 rate $77) |
—Southern Walk Assessments – Please contact SWHOA regarding 2025 monthly assessments. If you live in the south section of Broadlands, you may be a ‘part of the sub association, Southern Walk at Broadlands. The assessment you pay for SW is for the Verizon Fios contract. Please make sure that the SW HOA assessment and the Broadlands HOA assessment are paid separately to prevent any issues with each account. For all questions related to the SW Verizon assessment, please contact SWHOA.
PAYMENT OVERVIEW: We encourage owners to set-up recurring payments or bank bill-pay at no cost. These options ensure the timely receipt of payments to the association and reduce the number of questions and issues related to one-time payment processing, and delays with the postal service delivering checks. While this might only affect a small number of the owners, as many of them already use the no cost options listed above, we wanted you to be aware in case you are contacted by an owner inquiring about this change.
1. Pay via ClickPay: Partners with FirstService Residential to allow you the opportunity to submit payments directly to them through our online portal. With ClickPay you can set up an automatic payment schedule so that you have one less thing to worry about. Owners can logon to ClickPay via the FirstService Residential Connect® page, or directly at www.clickpay.com/firstservice. Through ClickPay, owners may make a recurring or one-time payment via e-check or credit card online or over the phone at 1-888-354-0135. Please note that a fee will be charged every time you make a one-time payment. This does not apply if you set up recurring payments. Processing fees apply for all credit card payments. Please allow 3-5 business days, depending on the date/time and type of the payment, for the payment to reflect on your Assessment account to avoid any potential late fees. You can set up payment reminders to help keep you on track. Questions? Call 888.354.0135 (option 1) or visit ClickPay.com/GetHelp.
2. Pay by Check: Should you choose to pay by check or money order, please make payable to Broadlands Association, Inc. and mail to Broadlands Association, Inc., c/o FirstService Residential, P.O. Box 30403, Tampa, FL 33630-3403.
ASSESSMENT PAYMENTS ARE NOT ACCEPTED AT THE HOA OFFICE IN BROADLANDS.
3. Bank BillPay: Should you choose to make payments using your bank’s billpay service, please submit payments to Broadlands Association, Inc., c/o FirstService Residential, P.O. Box 30403, Tampa, FL 33630-3403. Phone number 703-385-1133.
ASSESSMENT ACCOUNT FOR RESIDENTS
—Balance inquiries, coupons & assessment questions: Contact FirstService Residential at ar.help@fsresidential.com or 703-385-1133.
—Account History or Statement? Please request a “transaction history report“ through ar.help@fsresidential.com
SET UP AND VIEW YOUR ACCOUNT INFORMATION
To create your account, please follow the registration steps below. Account numbers are required and can be found on your monthly coupon stub.
Step 1: Go to https://Broadlands.connectresident.com
Step 2: Click Login and select the option to Create Account
Step 3: Register with your email address
Step 4: Link your account using your home address or account number
Please note: If you need any assistance registering or linking your account, please call FSR at 800-870-0010. You can also watch this step-by-step walkthrough video. Renters should submit their name and address to ar.help@fsresidential.com. Condo inquiries – please contact applicable management HERE>>
When set up, you can access the portal easily via the website or the mobile app. We have implemented modern security measures to ensure that your account and information are secure and protected. This provides easy access to:
– View and update your profile information
– Make association payments and view your account history
– Access community forms, documents, and FAQs
– And much more! Learn more with this brief overview video.
RESALE DOCUMENTS
Visit the First Service Residential website to place an order for resale information. Enter the zip code and you will be directed to the order site. Please be sure that you get a confirmation that you have entered all the required components of the order and that it is complete. You will have the ability to track your order. Alternately, you can call First Service Residential at 703.385.1133 to order.
—Resale Fees>>
—Right to Access Properties During Inspections>>
—Condo inquiries – please contact applicable management HERE>>
MASTER INSURANCE, PAYOFF REQUESTS, PUD
—Master Insurance Policy (COI): Please visit Griffin Owens website to obtain this information here: www.griffinowens.com/certificate-of-insurance/
—Payoff/Lending Requests: All “Standard Financial Updates” are available online at www.fsresidential.com under the “Order Documents & Certificates” tab. Simply register or log in to an existing account if you have previously registered. Please contact FirstService Residential/WelcomeLink at (888) 679-2500 with any questions or assistance navigating the website.
—PUD Questionnaires Click HERE>>
—Condo inquiries – please contact applicable management HERE>>
BUDGET
If you would like a copy of the budget, please contact the HOA office at 703-729-9704 or email Sarah@broadlandshoa.com. Please include your name and address in your request.
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