HOA Staff & Contact Information

Broadlands General Contact Information…

Main (703) 729-9704
- Covenants & Violations– press 2 or email covenants@broadlandshoa.com
- Modifications & Resales – press 3 or email rcrews@broadlandshoa.com
- Pool Registration inquiries – press 4 or email pools@broadlandshoa.com
- All other questions – press 0 or email info@broadlandshoa.com

Email HOA Department Directly…

Questions or issues can be addressed efficiently by emailing the appropriate department directly:

Amenities & General Questions – info@broadlandshoa.com – Amenities & Community Center rentals or not sure who to contact
Assessments/Update Billing Info through FirstService Residential– ar.dcmetro@fsresidential.com – Billing, selling home, change of address, renting. Contact FirstService Residential at 703-385-1133.
Certificate of Insurance (Master Ins Policy) – www.griffinowens.com/certificate-of-insurance/
Covenants – covenants@broadlandshoa.com – Violation letters and covenant concerns (yard and exterior home upkeep)
Events – events@broadlandshoa.com – Upcoming events, volunteer, join the committee
Modifications/Resales – rcrews@broadlandshoa.com – Exterior home modifications (paint, fence, deck, etc.)
Newsletter Advertising – jwalter@e-gcg.com – Display ads, Details>>
Newsletter Editor – newsletter@broadlandshoa.com – editorial submissions
PUD questionnaires ($50 each) – JoanneHang@Broadlandshoa.com – Pay online HERE >>
Pool (Setting up virtual pool pass access) – pools@broadlandshoa.com
Resale Documents – fsresidential.com/washington-dc/home/ and click on “Order Documents and Certificates.”

HOA Staff Members…

General Manager: Sarah Gerstein, (703) 729-9704
Community Center Rentals: Joanne Hang, (703) 729-9704, press 0
Covenants Manager:Suzan Rodano, (703) 520-9903
- Covenants Inspector: Anders Isaksen, (703) 729-9726
Modifications and Resale Manager: Robin Crews, (703) 520-9902 ; Assistant: Amy Streater, (703) 729-9711
Director of Resident Services: Stassa Collins, (703) 729-9714
Newsletter Editor (Contracted): Natalie Ihanainen
Aquatics Director & Outreach Program Lead: Julie Holstein, (703) 520-9904
Modifications Assistant & Pool Registrar: Amy Streater, (703) 729-9711
Events Manager (Contracted): Crystal Boswell, (703) 520-9906