The HOA office is located at 21907 Claiborne Parkway, Broadlands, Virginia, 20148. The staff is available via phone or email from 9:00am to 5:00pm, Monday-Friday, but in-person is by appointment only.
Broadlands General Contact Information…
- Main (703) 729-9704
- Covenants & Violations– press 2 or email covenants@broadlandshoa.com
- Modifications & Resales – press 3 or email rcrews@broadlandshoa.com
- Pool Registration inquiries – press 4 or email pools@broadlandshoa.com
- All other questions – press 1 or email info@broadlandshoa.com
Email HOA Department Directly…
Questions or issues can be addressed efficiently by emailing the appropriate department directly:
- Amenities & General Questions – info@broadlandshoa.com – Amenities & Community Center rentals or not sure who to contact
- Assessments/Update Billing Info through FirstService Residential– ar.dcmetro@fsresidential.com – Billing, selling home, change of address, renting. Contact FirstService Residential at 703-385-1133.
- Certificate of Insurance (Master Ins Policy) – www.griffinowens.com/certificate-of-insurance/
- Covenants – covenants@broadlandshoa.com – Violation letters and covenant concerns (yard and exterior home upkeep)
- Events – events@broadlandshoa.com – Upcoming events, volunteer, join the committee
- Modifications/Resales – rcrews@broadlandshoa.com – Exterior home modifications (paint, fence, deck, etc.)
- Newsletter Advertising – jwalter@e-gcg.com – Display ads, Details>>
- Newsletter Editor – newsletter@broadlandshoa.com – editorial submissions
- PUD questionnaires ($50 each) – JoanneHang@Broadlandshoa.com – Pay online HERE >>
- Pool (Setting up virtual pool pass access) – pools@broadlandshoa.com
- Resale Documents – fsresidential.com/washington-dc/home/ and click on “Order Documents and Certificates.”
HOA Staff Members…
- General Manager: Sarah Gerstein, (703) 729-9704
- Community Center Rentals: Joanne Hang, (703) 729-9704, press 1
- Covenants Manager: Suzan Rodano, (703) 520-9903
- Covenants Inspector: Anders Isaksen, (703) 729-9726
- Modifications and Resale Manager: Robin Crews, (703) 520-9902 ; Assistant: Amy Streater, (703) 729-9711
- Director of Resident Services: Stassa Collins, (703) 729-9714
- Newsletter Editor (Contracted): Natalie Ihanainen
- Aquatics Director & Outreach Program Lead: Julie Holstein, (703) 520-9904
- Modifications Assistant & Pool Registrar: Amy Streater, (703) 729-9711
- Events Manager (Contracted): Crystal Boswell, (703) 520-9906
HOA Board of Directors…
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