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Adelphia upload raised to 256k

Discussion in 'Community Broadband & Computers' started by WesGurney, Oct 8, 2003.

  1. hornerjo

    hornerjo Senior Member

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    I have not tried until now. I can traceroute out on my linux box fine, just tested it. I have a Toshiba PCX2600 cable modem.

    traceroute to www.yahoo.akadns.net (216.109.118.69), 30 hops max, 38 byte packets
    1 * * *
    2 67.20.47.45 (67.20.47.45) 9.666 ms 8.206 ms 9.409 ms
    3 68.168.17.109 (68.168.17.109) 13.006 ms 11.742 ms 12.491 ms
    4 24.48.9.129 (24.48.9.129) 13.907 ms 13.495 ms 11.673 ms
    5 unk-426d01a1.adelphiacom.net (66.109.1.161) 11.979 ms 13.604 ms 11.459 ms
    6 p3-01-02-00.n0.dca91.adelphiacom.net (66.109.0.109) 16.463 ms 17.458 ms 18.080 ms
    7 p3-00-00-00.r0.dca91.adelphiacom.net (66.109.0.166) 17.848 ms 17.592 ms 15.981 ms
    8 unk-426d0186.adelphiacom.net (66.109.1.134) 16.964 ms 16.575 ms 17.956 ms
    9 gig5-0-41.ipcolo1.wdc.level3.com (63.210.31.5) 16.477 ms ge-4-2-103.ipcolo2.Washington1.Level3.net (166.90.148.5) 18.066 ms 18.591 ms
    10 unknown.Level3.net (166.90.148.10) 18.952 ms 19.124 ms 17.962 ms
    11 UNKNOWN-216-109-120-222.yahoo.com (216.109.120.222) 18.464 ms 18.564 ms 17.983 ms
    12 p6.www.dcn.yahoo.com (216.109.118.69) 18.937 ms 19.091 ms 17.977 ms

    ---------------
    Got Broadband?
     
  2. boomertsfx

    boomertsfx Booyakasha!

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    A SB4100 should be fine -- I think Adelphia is clueless as to what config to use for this modem. I get 300k/s down by only 11k/s up -- should be close to 30! :(

    I see Adelphia cable modem service is now $27/month with cable and $35/month without if you sign up for a year. I wonder if I could cancel and re-sign up to get this deal.... or just threaten to cancel.
     
  3. mburton

    mburton New Member

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    boomer:

    where did you see the pricing for Adelphia? my bill is now $128 for all channels and internet. It started at $88 That is a huge increase over 2 years

    I'd love to "renegotiate" my pricing, if I can, and get a 1 yr fixed rate of $27 for the internet.
     
  4. Mr. Linux

    Mr. Linux Senior Member & Moderator Forum Staff

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    Even though I have IDSL (128/128), I decided to join the 'Dark Side' and ordered Adelphia Powerlink service last week...

    Here's the scoop; if you go to the Adelphia website, go through the availablity checker and you'll be given 4 offers; two for current cable subscribers and two for non-cable subscribers (us smart folks :D). The offers are then broken down by 'self-install with your own modem' or 'leased modem'. Here's the breakdown:

    Code:
    Option #1
    
    Self Activate New and Improved Power Link Svc. Cable Cust Owned Modem
    
        * $42.95 MONTHLY Fee
        * Up to 3Mbps download/256Kbps upload speed
        * Price for current cable TV subscribers
        * No contract required
        * More Features
    
          Special Promotions
        * Get your first 12 months for $26.95 per month. Available to
    new and existing Adelphia Cable Customers who subscribe to Power
    Link under this offer.
    
    Option #2
    
    Tech Install New and Improved Power Link Svc. Cable Cust Leased Modem
    
        * $45.95 MONTHLY Fee
        * Up to 3Mbps download/256Kbps upload speed
        * Price for current cable TV subscribers
        * No contract required
        * More Features
    
          Special Promotions
        * Get your first 12 months for $26.95 per month. Available to
    new and existing Adelphia Cable Customers who subscribe to Power
    Link under this offer.
    
    Option #3
    
    Self Activate New and Improved Power Link Svc. Non-Cable Cust Owned Modem
    
        * $54.95 MONTHLY Fee
        * Up to 3Mbps download/256Kbps upload speed
        * Price for non-cable TV subscribers
        * No contract required
        * More Features
    
          Special Promotions
        * Get your first 12 months for $34.95 per month. Available to
    non-Adelphia Cable Customers who subscribe to Power Link under this
    offer.
    
    Option #4
    
    Tech Install New and Improved Power Link Svc. Non-Cable Cust Leased Modem
    
        * $57.95 MONTHLY Fee
        * Up to 3Mbps download/256Kbps upload speed
        * Price for non-cable TV subscribers
        * No contract required
        * More Features
    
          Special Promotions
        * Get your first 12 months for $34.95 per month. Available to
    non-Adelphia Cable Customers who subscribe to Power Link under this
    offer.
    I chose Option #3. I went through the online process, put in my information and finally got a call back last night, about 5-6 days later... I did it online because I wasn't sure if the special offer was an online one or what. Either way, it was easy...

    There is a $24.95 one-time 'hook-up charge' that will appear on the first bill. They scheduled a tech to activate my line on Jan. 13th, and even though it's a self-install with my own modem, he still has to come into the house to verify that the link is up, etc...

    From what I was able to gleem from the fine-print, the offer ends 1/10/2004 and there is NO ANNUAL CONTRACT for the special price. In fact, this is stated in each 'offer block' above ("No Contract Required")

    Once everything is hooked up, I'll be using my IDSL for my servers and my Powerlink for day to day surfing, downloading, etc...

    After having talked with Hornerjo about his Toshiba PCX2600 cable modem, that's the one I'll be going with... Best Buy and CompUSA sell them for $79.95, but I can spread the payments out over 3 months interest free at Best Buy...

    I'll keep you all posted as to my experience with this offer and my install... If anyone has questions, just ask...

    Mr. Linux
    ------------------------------------------------
    Got Broadband?
    Yea, REALLY SOON now!
     
  5. GCyr

    GCyr New Member

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    Mr. Linux,

    I currently have a Motorola SB4200 modem. What's special about this Toshiba modem over this or other Motorola modem?

     
  6. Mr. Linux

    Mr. Linux Senior Member & Moderator Forum Staff

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    From what I can tell, it's just a 'better modem'... Also, I have heard that people are getting better throughput using this modem than using other ones... Might just be a fluke, but who knows...

    And you know me, I gotta have everything that Hornerjo does! [:p]

    Mr. Linux
    ------------------------------------------------
    Got Broadband?
    Yea, REALLY SOON now!
     
  7. mburton

    mburton New Member

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    Thanx for the Info Mr Linux!
     
  8. hornerjo

    hornerjo Senior Member

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    2004-01-07 20:19:57 EST: 336 / 244
    Your download speed : 336714 bps, or 336 kbps.
    A 41.1 KB/sec transfer rate.
    Your upload speed : 244468 bps, or 244 kbps.

    Whats everyone else getting tonight?

    ---------------
    Got Broadband?
     
  9. csoong

    csoong New Member

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    I'm a new customer to Adelphia PowerLink. I've been very disappointed with the slow download speeds. Last night Adelphia Tech Support let me know that there was a router hardware failure at their Winchester location, affecting all Leesburg and Ashburn customers with slow and inconsistent download speeds. They have been waiting for hardware to come in for over a week - ETA at least a "few more days." Anyone know more information?

    2004-01-07 21:11:05 EST: 314 / 244
    Your download speed : 314107 bps, or 314 kbps.
    A 38.3 KB/sec transfer rate.
    Your upload speed : 244259 bps, or 244 kbps.
     
  10. hornerjo

    hornerjo Senior Member

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    Heres another from this morning:

    2004-01-08 07:12:13 EST: 948 / 247
    Your download speed : 948644 bps, or 948 kbps.
    A 115.8 KB/sec transfer rate.
    Your upload speed : 247770 bps, or 247 kbps.

    ---------------
    Got Broadband?
     
  11. boomertsfx

    boomertsfx Booyakasha!

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    Here's my stest from loc1 (SJC):

    2004-01-08 08:25:11 EST: 287 / 163
    Your download speed : 287900 bps, or 287 kbps.
    A 35.1 KB/sec transfer rate.
    Your upload speed : 163365 bps, or 163 kbps

    At least you guys are getting the advertised 256k up... =)

    loc3 (NJ):
    2004-01-08 08:27:05 EST: 843 / 159
    Your download speed : 843157 bps, or 843 kbps.
    A 102.9 KB/sec transfer rate.
    Your upload speed : 159108 bps, or 159 kbps.

    loc99 (NJ):


    2004-01-08 08:30:38 EST: 1385 / 83
    Your download speed : 1385681 bps, or 1385 kbps.
    A 169.1 KB/sec transfer rate.
    Your upload speed : 83743 bps, or 83 kbps.

    :(
     
  12. Dan

    Dan New Member

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    2004-01-09 18:42:42 EST: 520 / 237
    Your download speed : 520191 bps, or 520 kbps.
    A 63.4 KB/sec transfer rate.
    Your upload speed : 237163 bps, or 237 kbps.

    Target Name: www.yahoo.com
    IP: 216.109.118.69
    Date/Time: 1/9/2004 6:46:03 PM

    1 * * [-]
    2 * * [-]
    3 27 ms 9 ms [67.20.47.45]
    4 16 ms 13 ms [68.168.17.109]
    5 19 ms 13 ms [24.48.9.153]
    6 15 ms 13 ms g1-02-00-00.r0.cho00.adelphiacom.net [66.109.6.133]
    7 20 ms 16 ms p3-01-02-00.n0.dca91.adelphiacom.net [66.109.0.109]
    8 18 ms 17 ms p3-00-00-00.r0.dca91.adelphiacom.net [66.109.0.166]
    9 19 ms 19 ms unk-426d0186.adelphiacom.net [66.109.1.134]
    10 19 ms 18 ms ge-4-2-103.ipcolo2.Washington1.Level3.net [166.90.148.5]
    11 29 ms 19 ms unknown.Level3.net [166.90.148.10]
    12 N/A 19 ms vl32.bas1-m.dcn.yahoo.com [216.109.120.150]
    13 20 ms 21 ms p6.www.dcn.yahoo.com [216.109.118.69]

    Ping statistics for www.yahoo.com
    Packets: Sent = 2, Received = 2, Lost = 0 (0.0%)
    Round Trip Times: Minimum = 20ms, Maximum = 21ms, Average = 20ms

    Not bad, but still need some help on the download.
     
  13. richfam4

    richfam4 New Member

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    My "blazing speed" of 2.8+down and 248 up is consistent during the day but slows way down after about 7p (350 down). I have contacted Adelphia and got the same answer...they have identified the problem and are working on a fix but don't have an ETA. Hmmm, maybe I should not pay my $100/month bill and tell them I am aware of the problem but don't have an ETA on payment! :D
     
  14. flynnibus

    flynnibus Well-Known Member Forum Staff

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    I just ordered as well.. but got the leased modem. They never called me after doing the online thing.. so I called and got help quickly after that. However, they couldn't install until yesterday (the 8th).

    The CD they provided sucked.. kept crashing (activeX controls), then support directed me to do it just via the web (modem auto redirects you when you first start).. that worked well.. until at one point it needed to reboot the router.. it never recovered fully till I cycled the modem. Then, after that I could never get my router to grab a DHCP, even after cycling all devices, booting in specific order, etc.. support said I wouldn't have to do mac cloning.. but later that night I got home, tried that.. and it came up instantly. So a few speed bumps on the install, but nothing major.

    Upon initial install, I got great d/l.. almost 3megabit.. but since then I'm only getting about 450kbs d/l.. but the full 256kbs upload. I've changed alot of variables tho (new cabling.. got the router working.. etc) so I need to go back and do more testing.. but speed is pretty weak right now.. 30-40k/s throughput.

    -Steve
     
  15. Mr. Linux

    Mr. Linux Senior Member & Moderator Forum Staff

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    Wow, there's Adelphia doing it again... I sign up and they tell me to wait a week for a guy to come out. You sign up, and a guy comes down a couple days later. And we live 150 feet from each other! They could have had BOTH of us online at the same time.... Argh!!!

    You mentioned a CD. Did the installer bring that or did you recieve a 'Welcome package' or something else from Adelphia prior to the install? I have yet to receive anything from Adelphia in regards to my Tuesday install...

    Mr. Linux
    ------------------------------------------------
    Got Broadband?
    Yea, REALLY SOON now!
     
  16. hornerjo

    hornerjo Senior Member

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    Steve, I had the same issue. I tried rebooting the cable modem several times after I hooked up my router and it would not grab an IP via DHCP. After 4 or 5 tries I gave up and did the mac addr copy of my computers mac and it worked fine after that.

    The cd comes in the Self Install package (has a bunch of cables, the cd, etc in a box). You don't need the cd at all however. Once they hook up the line outside, simply plug in your cable modem, hook up your computer on dhcp and open a web browser. It will take you to Adelphias install page and just follow the directions from there. If you have a brand new modem you bought yourself at one point you have to call Adelphia to give them the mac addr.

    ---------------
    Got Broadband?
     
  17. flynnibus

    flynnibus Well-Known Member Forum Staff

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    I ordered online about Dec 22 or so.. I finally called on Dec 30? or so and they scheduled for the 8th.. was about 8-10 days between call and install if I remember.. it certainly wasn't instant.. and it was NOT pleasent getting through to someone.. until I got the right group.. of course the 'other' adelphia people handed me around 3 times first..

    I ordered the 'tech line install', self-install w/leased modem. The girl on the phone said the tech would bring modem and install kit. Install kit consisted of a CD in paper sleeve and no instructions :) I tried to play nice before calling, but once I called, I got a tech almost instantly.. and the guy was very nice and helpful. I give them a 'A' for that phone call.

    As John said.. I did the MAC cloning to get my router to grab a DHCP (after runnign up and down the stairs 5 times trying other methods). Just setup my PC to router.. setup MAC cloning, connected to router, cycled router, got a DHCP on the PC, unplugged PC, plugged in router, did DHCP release/renew on the router.. and instant DHCP ack. I thought there was a chance the 10 sec timeout on my dlink wasn't long enough for adelphia.. but after cloning the dhcp ack was nearly instant.

    As for install.. guy came right at the end of my 2hr window (8am-10am), but guy was clean and fast. I already had cable punched through my wall, etc.. so he just had to terminate the cable from the box outback, plug it in the box (seems easy enough to steal cable now.. :) ), install a grounding block, and plug the cable into mine.

    Not sure how it will work with your own modem.. but mine was get a DHCP from the router (it used an 192.168.x), and it redirected me right to adelphia's setup page. I did need my account number which the lady on the phone gave me (big long like 12 digit #).

    Good luck.. my d/l speeds have still been the suck.. topping out at 70k/s if I'm lucky. Once you are online.. we should try doing some 'on network' testing between the 3 of us.


    -Steve
     
  18. WesGurney

    WesGurney New Member

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  19. flynnibus

    flynnibus Well-Known Member Forum Staff

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    At 7pm.. 'primetime' tonight..

    2004-01-13 19:03:13 EST: 600 / 242
    Your download speed : 600242 bps, or 600 kbps.
    A 73.2 KB/sec transfer rate.
    Your upload speed : 242365 bps, or 242 kbps.

    -Steve
     
  20. WesGurney

    WesGurney New Member

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    Steve - yeah that seems a little slower than normal. I just checked my speed and it is 450/241. Sounds like they might be having some capacity issues in our area. Hopefully the new hardware they are waiting for will fix this problem.
     

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