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Need Help! downloading from digital camera

Discussion in 'Community Broadband & Computers' started by Nwfdrool, Oct 16, 2008.

  1. Nwfdrool

    Nwfdrool New Member

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    I have a PowerShot A570. I just tried to download pics from a field trip today and the computer is not recognizing that it is connected to the camera. I'm not really sure what is going on. This is the first time this has not worked. Usually, I will connect the camera to the computer, turn on the camera, and then it will automatically pull up the software to download photos. But, for some reason, it is not recognizing the camera. What to do? I've tried different cables (thinking something might be wrong with the cable) with no result. Would it help to reinstall the software? I do that, will it wipe out all of the pics we already have stored on our computer?
     
  2. Ozgood

    Ozgood Not a space alien

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    Are you trying to connect your computer/camera via a USB port? If so, can you try to use the same computer port for a USB flashdrive to see if the port is working. If the computer does not recognize the flashdrive, you may have a problem with the port on your computer.

    Is there a possibility that the cable itself or the connections may have been damaged?

    And lastly, is this problem described in the owner's manual of the camera. Perhaps there is some setting that got accidently changed in the camera?
     
  3. Mr. Linux

    Mr. Linux Senior Member & Moderator Forum Staff

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    Try turning on the camera first, and then plugging the cable in. Also, see if the camera needs to be in a particular 'mode' in order to activate the usb port on it. Try using a different usb port on your computer. If all else fails, you can probably just pickup a small media card reader for $10, plug that into your computer's USB port, slid the card in the reader and grab your pictures that way. In many cases, if you have a LOT of images on your camera's memory card, it might actually be 'faster' to download the images via a media card reader.
     
  4. Kaosdad

    Kaosdad Will work for Rum

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    Also - USB ports can get very stupid now & then. Make certain you are using the same USB port you've used in the past. If you do what the other guys suggested up there ^, and it still doesn't work, let us know - as a last resport we can clear out the USB controllers, you reboot the PC & all should be good - I can walk you through that.
     
  5. luftinarr

    luftinarr Member

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    Man...wish I had asked this about my issue uploading photos a couple days ago. Unfortunately I was 24 photos away from being done with the upload when all of the sudden I get a memory card error and there are no more photos on the card. I lost some video and good pictures of my son and neighbor's son testing for their belt at tae kwon do. Grrrrr. Rage.
     
  6. Nwfdrool

    Nwfdrool New Member

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    Just an update on my original post. I tried connecting to a USB port on the back of the CPU and the camera reads the software so I am to download images again. Seems like the USB port on the monitor that we had been using isn't working.
     

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