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Fios down for anyone else?

Discussion in 'Southern Walk Announcements' started by Weasel, Aug 2, 2019.

  1. Weasel

    Weasel Member

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    No Internet for the last few hours this afternoon. Is anyone else having issues?
     
  2. Chsalas

    Chsalas Active Member

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    Nope. Up all day. What street do you live on?
     
  3. Weasel

    Weasel Member

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    Ridgeway (near Mill Run)

    Cannot get an IP from the Fios ONT.
     
  4. JJB

    JJB Active Member

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    Highview trail ...mine is fine...been on it last seveal hours
     
  5. Excelsior

    Excelsior Southern Walk||IMPERIUM IN IMPERIO||

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    Do you have power to the ONT? If it is in the garage or basement do you have access to it? Perhaps you can access it and do a hard reset by unplugging it or hitting the reset button?

    Are your devices connected to the router still?

    Likewise, fine where I live.
     
  6. btsnod

    btsnod New Member

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    Also working fine here since time of the original post.
     
  7. Weasel

    Weasel Member

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    After resetting the ONT several times last night, I called Verizon. Could be a bad ONT, not sure, they could not communicate with it.

    They are going to have to send someone out to have a look at it.
     
  8. Weasel

    Weasel Member

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    The ONT was fine, but the buried cable connecting my house to the distribution box was not (it was accidentally cut by a Verizon crew fixing another cabling issue at another house). We are back up and running.
     

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