We're in Phase 3 and when our Fios first got installed (about 2 months ago), we were seeing 800Mbps or so out of the ONT. We have been having streaming problems and had our system checked today; we are not getting a constant Fios service, the download speed out of the ONT varies from about 60 Mbps to 200Mbps. This is well less than what was promised and not enough for high resolution downloads. Is anyone else seeing the erosion of service speeds? Who do I contact to get the Fios service checked? Thanks.