1. Yes, it's a whole new look! Have questions or need help? Please post your question in the New Forum Questions thread Click the X to the right to dismiss this notice
  2. Seeing tons of unread posts after the upgrade? See this thread for help. Click the X to the right to dismiss this notice

Fios performance has dropped

Discussion in 'Southern Walk Announcements' started by signifer, Aug 6, 2019.

  1. signifer

    signifer Member

    Joined:
    Aug 19, 2005
    Messages:
    269
    Likes Received:
    7
    We're in Phase 3 and when our Fios first got installed (about 2 months ago), we were seeing 800Mbps or so out of the ONT. We have been having streaming problems and had our system checked today; we are not getting a constant Fios service, the download speed out of the ONT varies from about 60 Mbps to 200Mbps. This is well less than what was promised and not enough for high resolution downloads.

    Is anyone else seeing the erosion of service speeds?

    Who do I contact to get the Fios service checked?

    Thanks.
     
  2. woopity

    woopity cdubs ya know!

    Joined:
    Aug 30, 2006
    Messages:
    626
    Likes Received:
    11
    Ummm....Verizon would be my guess.
     
  3. L0stS0ul

    L0stS0ul hmmmm

    Joined:
    Nov 3, 2003
    Messages:
    1,336
    Likes Received:
    36
    We have similar issues up on highview trail. Seems to be very intermittent but lots of video streaming issues where good constant speed is a must.
     
  4. Zeratul

    Zeratul Well-Known Member

    Joined:
    May 18, 2006
    Messages:
    1,713
    Likes Received:
    120
    I will say that things should (might) get better. Initially, after my install in early June (Phase 3) I had the same issues. Frequent drops, performance issues etc. NOW, it is much better. Download speeds great and consistent. Never see any more drops or interruptions. Maybe they adjusted or optimized for everyone but maybe they still need to check Phase 4?
     

Share This Page