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Need Help! Laptop Keyboard Issues

Discussion in 'Community Broadband & Computers' started by ayayagirl, Apr 21, 2010.

  1. ayayagirl

    ayayagirl New Member

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    I'm hoping someone with some tech knowledge can help me figure out what is wrong with my HP laptop, 1 year old. When I type it skips random letters. When I press the key it does not read what I am typing so I gt smthng tht loks lk ths. It will even skip the space bar, but it does not seem to be one particular letter. If I go back it will read it, but sometimes I have to press the key two or three times. Everything else seems to be working fine. Anyone think they may know what is wrong?
     
  2. latka

    latka Active Member

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    I'm having the same problem.
     
  3. T8erman

    T8erman Well-Known Member

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    Remove the battery and see what happens.

    HP has had problems in the past with the battery charges affecting keyboard operation.
     
  4. lilpea

    lilpea Member

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    Do you have a large mouse sensor /pad just below the keyboard?


    Sometimes this sensor will interfere with typing and you will need to reset the 'sensitivity' of the mouse pad and/or reload the drivers.

    Or there could be dust even small crumbs in the keyboard, get some pressurized air and blow it into your keyboard.
     
  5. T8erman

    T8erman Well-Known Member

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    Dust a debris are always possibilities. You may even want to remove your keyboard (not too difficult in most laptops) for a real good cleaning.
     
  6. lilpea

    lilpea Member

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    If the laptop is still under warranty - wouldn't this void it?

    I know my MACBook states something to this effect.
     
  7. ayayagirl

    ayayagirl New Member

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    Yes! How do I reset the sensitivity thingy? I kind of thought it might have something to do with that.
     
  8. ayayagirl

    ayayagirl New Member

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    Do I need to replace the battery? Sorry for all the dumb questions, but I am technologically challenged!!
     
  9. lilpea

    lilpea Member

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  10. boomertsfx

    boomertsfx Booyakasha!

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    Wouldn't plugging it into a wall without the battery install be able to determine if it was a battery issue?
     
  11. ayayagirl

    ayayagirl New Member

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    Thanks to all who replied. As of now, it does seem to be the battery. I took it out and put it back in and now the keyboard seems to be fine. I will keep an eye on it and let you know.
     
  12. ayayagirl

    ayayagirl New Member

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    OK, so keyboard started acting up again and this time I took it to The Geek Squad at Best Buy. The guy there said it was because I was running internet explorer. Which makes sense because I realized I did not have issues when working on a word document just when typing emails or using the forum boards. He had me download Firefox and all seems well, for now!
     
  13. merky1

    merky1 Member

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    If using Firefox vs. IE fixes the problem, I would be very concerned about something running on the laptop that is not desired.

    Usually when IE causes issues, there is something running in the background (spy / mal / ad ware) that is causing the problem. It might be worth the time to update the virus scanner and run a full system scan.
     

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