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No need to return OpenBand Cable Equipment

Discussion in 'Southern Walk Announcements' started by Wardie, Jun 1, 2019.

  1. Wardie

    Wardie New Member

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    Interesting - I scheduled the return of my OpenBand cable equipment for mid June this past week (which was the earliest they had an appointment).

    Today - I received a mail stating that I do not need to return the equipment:

    ...we had an appointment set up to retrieve your boxes but we will not need to do that.

    Now that the Openband video system is shut down in Broadlands we no longer need the cable equipment returned.

    Please dispose of the video equipment according to Loudoun County’s posted guidance on Electronics Recycling:
    https://www.loudoun.gov/408/County-Electronics-Recycling-Events

    Thank you,

    Jayme Patterson
    Openband Tier 2 Support
    703-961-1110

    Nice how they now make the disposal of the equipment my problem and not theirs. OpenBand should be required to pick up or create a drop off center for residences and not make it our responsibility.

    Up until last night it was their equipment and I was leasing - not to own mind you.
     
    Bandit1 likes this.
  2. Excelsior

    Excelsior Southern Walk||IMPERIUM IN IMPERIO||

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    What are they going to do with this stuff? It probably costs more money to pay their workers to drive out and pick it up.
     
  3. Wardie

    Wardie New Member

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    They should take corporate responsibility for their equipment and have a plan to take back all of the equipment they leased me. I get that it costs money - but that's the cost of doing business - maybe poorly in this case.
     
  4. krmckee

    krmckee Member

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    Wow environmentally irresponsible letting everyone dispose of their equipment. How many will end in the trash. Guess OB is no longer so they don't care.
     
  5. kevinq

    kevinq Member

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    The people who improperly dispose of their equipment would be those who are environmentally irresponsible.
     
  6. Wardie

    Wardie New Member

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    You are correct - but since the equipment is the responsibility of OpenBand, they should take care of the disposal of the equipment. I would suspect that it would cost them additional $$ AFTER picking up the equipment at our homes. Instead, they chose to abandon the equipment and put the burden on Loudoun County by having people bring the equipment to the electronics disposal event. This is not free for the county - someone is paying for those items to be disposed of. I bet OpenBand couldn't bring a truck full of equipment to this event and unload it on the county - but with this letter they just did.
     
    Bandit1 likes this.
  7. Bandit1

    Bandit1 Member

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    Thanks for the 'heads-up', Wardie.
     
  8. Jammy

    Jammy New Member

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    Thank you. I missed setting up the return and was planning to contact them, drop at their location tomorrow. Just in time.
     
  9. BDLNDLVR

    BDLNDLVR Member

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    Good to know. Thanks for the information!
     
  10. krmckee

    krmckee Member

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    So does anyone know where we could take them for proper disposal?
     
  11. Wardie

    Wardie New Member

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  12. krmckee

    krmckee Member

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    OK, so I called the link provided above and he was very helpful. Here are some local options for disposing of the Openband equipment (SWHOA feel free to share via email, newsletter etc to residents):

    "Thank you for reaching out to Loudoun County Department of General Services about electronics recycling options.


    As we discussed, Loudoun is currently not hosting any electronics recycling events, however, here are some other local options. It is recommended that residents first review the corresponding websites for details and limitations.


    Best Buy Stores https://www.bestbuy.com/site/services/recycling/pcmcat149900050025.c?id=pcmcat149900050025 (open daily for drop off, accepts up to three electronic components per residence per day, fees for televisions and computer monitors)


    Securis (Chantilly) https://www.securis.com/residential/ (monthly residential collection events, fees for televisions and computer monitors)


    Forever Green Recycle (Chantilly) https://www.forevergreenrecycle.com/items_we_accept (open Monday through Saturday for drop off,does not accept televisions)


    Goodwill Industries (Sterling) https://www.dcgoodwill.org/locations/sterling-virginia-store-donation-center/ (open daily, accepts computers and computer monitors only, do not need to be in working condition, no charge)


    Please let me know if I may be of further assistance.


    Thanks,


    Tony Hayes | Recycling Specialist

    County of Loudoun, VA | Department of General Services | Waste Management Division

    P.O. Box 7100 MSC #48E | Leesburg, VA 20177-7100

    Office 703-771-5514 | Mobile 571-233-1937

    www.loudoun.gov/recycle

    www.loudoun.gov/landfill

    www.loudoun.gov/hhw"
     
    Last edited: Jun 5, 2019
  13. kevinq

    kevinq Member

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    I just switched from DirecTV to Fios and the DirectTV representative said that the satellite is mine. After I asked, the representative said that I can try earth911 for options. I found that DirecTVpartners with GoodElectronics for recycling (http://www.goodelectronicsrecycling.org/DIRECTV).
     
  14. Mike OMalley

    Mike OMalley Active Member

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    They won't last long as a company if they're letting former customers keep satellites.
     
  15. KTdid

    KTdid Well-Known Member

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    I live on a street full of rentals so some of the rooftops have 3 -4 dishes on the roof. Seems they should be able to reuse them if the new tenant (or owner) wants DirectTV.
     
  16. Excelsior

    Excelsior Southern Walk||IMPERIUM IN IMPERIO||

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    Maybe hold on to these items and bring them in the next time Broadlands HOA does the Community Electronics recycle event. I brought big heavy tv there and it was super easy.
     
  17. kevinq

    kevinq Member

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    Excelsior likes this.

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