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Now Closed- Forno

Discussion in 'Area Restaurants, Dining and Food' started by redon1, Jun 2, 2010.

  1. redon1

    redon1 aka Aphioni

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    If you bought a Groupon they (Groupon, not Forno) will refund your money...
     
  2. PowerPlay

    PowerPlay Member

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    What happened????
     
  3. JLC

    JLC Member

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    Oh, that's too bad. My husband and I had a feeling that we should use our Groupon quickly but didn't get around to it.
     
  4. Brit

    Brit New Member

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    Wow, that's unfortunate. I thought they were doing ok. That lot seems jinxed.

    I always had problems with their service, but the food was good. But you need the whole package to survive.
     
  5. redon1

    redon1 aka Aphioni

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    wish I knew for sure- I know it was too empty too often in spite of the food being pretty darn good. but i thought the groupon would boost traffic enough to make a difference. too little too late i guess.
     
  6. mamatothree

    mamatothree New Member

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    They just posted this... "Looking forward to seeing all our of new Friends and Groupon customers! Thank you Ashburn- see you soon!"...on their Facebook page last night...Are you sure they are closed???
     
  7. redon1

    redon1 aka Aphioni

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    positive. their online marketing person clearly didn't get the memo until after the post was made...
     
  8. christinaandrob

    christinaandrob New Member

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    no way! what a bummer!
     
  9. luftinarr

    luftinarr Member

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    They just posted on Facebook that they closed their doors.
     
  10. Brit

    Brit New Member

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    Their FB page is now down I think.
     
  11. tyger31

    tyger31 Member

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    I hate to ask this question, but I'm curious, where were they located? Sorry - we don't eat out that often.....
     
  12. Mr. Linux

    Mr. Linux Senior Member & Moderator Forum Staff

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    In the Broadlands Center Plaza (Safeway plaza). As you enter the plaza from Broadlands Blvd, they were directly in front of you.
     
  13. ayayagirl

    ayayagirl New Member

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    I didn't want to post this earlier for fear of creating a buzz, but my son worked for them earlier this year and every paycheck he received had bounced. My husband had to go up there with him to have the owner pay him cash for several checks. I knew their days were numbered.
     
  14. Mel

    Mel New Member

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    This was my first Groupon bought so I'm not sure what needs to happen to have my money refunded. Anyone know how this works?

    Thanks.
     
  15. redon1

    redon1 aka Aphioni

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    I THINK- Groupon will proactively send you a refund, but you can go to their website and email support about it if you want to be sure...

    just let them know the business that you bought a Groupon for went out of biz before you could use it- how do you get the refund- they will be all over it for you.

    :)
     
  16. JLC

    JLC Member

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    Hmm...if his payroll checks were bouncing, I'm not sure a Groupon was the right way to try and CPR the business. For each $10 a customer paid to Groupon, Forno would only get 50%. So a diner could come into their restaurant and run up a $25 tab and Forno would make $5.00 on it. In the long run, if you create enough repeat customers, it might work but I'm not so sure if you're low on operating cash.
     
  17. Villager

    Villager Ashburn Village Resident

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    I bought the Groupon when the deal was on. We just used it and ate there on Friday night (I think it was Friday). I'm glad I was quick!
     
  18. terelli

    terelli New Member

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    Bummer.
     
  19. pbjstokes

    pbjstokes New Member

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    Not going to miss it...went on Mother's day...order was wrong, the bill was wrong and the service was non existent. Let's try again....how about a really good Mexican restaurant?
     
  20. Brit

    Brit New Member

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    I thought it was just me and that after 3 tries of terrible service, I felt slightly pressured to give them another go. I'm sorry, but if you can't take care of the greatest asset in your business - your customer, then I'm not surprised they tanked.

    We went there numerous times only to look around and see many discontented faces, a manager who never really directed his eyes at his customers, and pretty much the slowest, most inattentive service we have had in Ashburn.
     

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