Can someone let me know how animal control works when dealing with a neighbor who's dogs are consistently off leash. I would not have a problem if the owner had complete control but she doesn't and she actually thinks she does. She has a medium to large size dog (about 45-50lbs). She moved to the area in the fall. We live in town houses and she lets her off leash in the common areas to play fetch or to just roam. My issue is when I am walking my dog her dog will charge at us and she will have to yell and scream her name until she stops. My dog (40lb) isn't always friendly with other dogs especially when she is on leash and the other dog is not. We had one instance where they had a minor scuffle when it didn't respond to her yelling (mine on leash hers not). Her dog eventually ran away back to her (a long distance) after I had to jump in the middle of them. When I took my girl home I went to her house to speak to her. She kept reassuring me that her dog is harmless and is playful. I tried to explain to her that mine is a rescue, she can be testy, and may be offensive in that situation and that I would hate for her dog to be harmed. It was not penetrating her brain!!!! She kept telling me about all her experience breeding and training yada, yada, yada....her dog is gentle, loves her daughter and her friends, blah, blah, blah... She kept doing it. I didn't see her that much for the past few months while it was cold, but now she is back out tossing the ball with the dog off leash. Over the weekend I saw her pre-teen daughter, by herself doing the same. I have a bad feeling and want to nip it in the bud. I don't think another conversation will change anything. If I call animal control will they do anything? Do I need pictures or a video of them? Thanks in advance for any advice.