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Openband is down in Broadlands

Discussion in 'Broadlands Community Issues' started by Merlin, Dec 20, 2018.

  1. Merlin

    Merlin New Member

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    Fyi - Talked to support earlier and they reported an issue possibly due to the cabling work by Verizon. Internet, phone and cable are impacted. Openband support line is now on busy state.
     
  2. Bandit1

    Bandit1 Member

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    Thanks for the info, Merlin. Going on four hours of outage and they are still unable to provide an ETOR of service. It will be so good to see Openband evaporate.
     
  3. Capricorn1964

    Capricorn1964 Well-Known Member

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    Unbelievable- they can’t even solve issues when it pops up nor answer calls- one of the worst internet providers ever-

    Can’t wait for them to disappear and Van Metre to stop getting their 12% kickback from OB.
     
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  4. shim

    shim shim

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    I checked their website for outage info and nothing is posted. Called the (703) number as (866) was going unanswered and was on hold for 22 minutes to hear there's a neighborhood outage and no other info is available.

    I plan to ask/demand a credit for the outage period, suggest others do the same.
     
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  5. gfred611

    gfred611 New Member

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    6pm is the now recorded restoration time
     
  6. Tech91

    Tech91 Member

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    Agree that this is a huge inconvenience but the outage was not caused by OpenBand but rather by Verizon cutting a line when they were digging.
     
  7. gfred611

    gfred611 New Member

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    hmmmm They probably did it on purpose
     
  8. Excelsior

    Excelsior Southern Walk||IMPERIUM IN IMPERIO||

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    I am up running. others?
     
  9. JJB

    JJB Member

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    TV and Internet came back around 3:45pm
     
  10. Merlin

    Merlin New Member

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    Up and running around 4PM for sure. Good times...
     

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