1. Yes, it's a whole new look! Have questions or need help? Please post your question in the New Forum Questions thread Click the X to the right to dismiss this notice
  2. Seeing tons of unread posts after the upgrade? See this thread for help. Click the X to the right to dismiss this notice

Townhouse Mailbox Kiosk Question

Discussion in 'Homeowners Corner' started by KTdid, Apr 17, 2019.

  1. KTdid

    KTdid Well-Known Member

    Joined:
    Jun 14, 2006
    Messages:
    3,201
    Likes Received:
    95
    Have you had to replace your mailbox lock? Where did you buy it and did you install it yourself? I'm told USPS is not responsible for maintaining the locks or keys.
     
  2. cjfj

    cjfj New Member

    Joined:
    Apr 23, 2003
    Messages:
    78
    Likes Received:
    4
    We paid the USPS $30 - $35 last year to replace our lock. They also gave us 3 keys for the new lock.
     
  3. KTdid

    KTdid Well-Known Member

    Joined:
    Jun 14, 2006
    Messages:
    3,201
    Likes Received:
    95
    Thank you. I found a lot of conflicting information on their website and they made it sound like it was the responsibility of the resident.
     
  4. Goks

    Goks New Member

    Joined:
    Oct 31, 2018
    Messages:
    3
    Likes Received:
    1
    Ours was damaged earlier this month, and went to USPS, paid $30 and they will provide 3 new keys. It may take a week.
     
  5. KTdid

    KTdid Well-Known Member

    Joined:
    Jun 14, 2006
    Messages:
    3,201
    Likes Received:
    95
    Same here. They said they would call me in a week to pick up the keys.

    Update: USPS changed the lock Saturday and delivered the keys just 2 days after submitting the request.
     
    Last edited: Apr 21, 2019
  6. Laura

    Laura New Member

    Joined:
    Aug 1, 2018
    Messages:
    4
    Likes Received:
    1
    was it the USPS in Broadlands that you contacted to help you replace your keys?
     
  7. KTdid

    KTdid Well-Known Member

    Joined:
    Jun 14, 2006
    Messages:
    3,201
    Likes Received:
    95
    I went to the Dulles Distribution Center on Prentiss - the Customer service section.
     
    Laura likes this.
  8. Silly Yak

    Silly Yak Member

    Joined:
    Feb 16, 2006
    Messages:
    232
    Likes Received:
    11
    So, I went to Home Depot and they copied my mailbox key.
     
  9. KTdid

    KTdid Well-Known Member

    Joined:
    Jun 14, 2006
    Messages:
    3,201
    Likes Received:
    95
    Only USPS can replace the locks.
     
  10. Laura

    Laura New Member

    Joined:
    Aug 1, 2018
    Messages:
    4
    Likes Received:
    1
    And they were able to provide a replacement key?
     
  11. KTdid

    KTdid Well-Known Member

    Joined:
    Jun 14, 2006
    Messages:
    3,201
    Likes Received:
    95
    Yes, installed a new lock and gave me two keys.
     
  12. Laura

    Laura New Member

    Joined:
    Aug 1, 2018
    Messages:
    4
    Likes Received:
    1
    Thank you for this information. I will contact them today! I'm sure my mailman isn't too happy with how full my box must be. ;)
     
    KTdid likes this.

Share This Page