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Using VPN and Wireless

Discussion in 'Community Broadband & Computers' started by luftinarr, Feb 1, 2010.

  1. luftinarr

    luftinarr Member

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    I'm having problems connecting to my work VPN while I'm on the internet wirelessly. I have a new laptop with Windows 7 Professional and I'm completely unable to connect to my VPN for more than a few seconds. I have to disconnect it in order to remain online. Originally my laptop had Windows 7 Home Premium, but I heard that the Home edition doesn't support VPN. So I purchased an upgrade to Professional and it still doesn't work. Any suggestions?
     
  2. Mr. Linux

    Mr. Linux Senior Member & Moderator Forum Staff

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    Are you using a VPN client supplied to you by your employer, or the built-in VPN functionality in the OS? If it's one supplied by your employer, can you give us the name of it, such as Cisco, etc?

    Give us a bit more info, such as if you're a Comcast, FiOS or OB customer, if you're using their router and/or your own, etc. If you're using your own router in conjunction to the one supplied, give us an idea of how it's setup, such as does it issue it's own IP's as opposed to simply bridging the 2 networks, etc.
     
  3. SchwarzFamily

    SchwarzFamily New Member

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    I had the same problem. My wireless router had a firewall that I had to disable for the VPN to function properly.
     
  4. Villager

    Villager Ashburn Village Resident

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    Agree. Some firewall software blocks VPN connections so you might check that first.
     
  5. luftinarr

    luftinarr Member

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    It's the VPN client through the OS. I use OB and my own router. Not sure about it being in conjunction to the one supplied...don't know what that means. But, there's only one router in the house and that's hooked directly in the OB box in the basement. I have played around with firewall settings (I was coached through that by another coworker), but even that didn't work. I've gotten to the point where it's a race against the machine. I log into the VPN, race through the folders to open all the documents I need, and then log off VPN and do my work with the already opened documents.
     
  6. Mr. Linux

    Mr. Linux Senior Member & Moderator Forum Staff

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    Does this only occur when you're wireless? Your original post specified 'wirelessly'; does this occur also when you use an ethernet cable?
     
  7. luftinarr

    luftinarr Member

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    Well...that's tricky. On my desktop where I'm wired it's fine. However, on my laptop when I'm wireless it's not fine. I tried an ethernet cable and it's still not fine, but I don't know if I'm supposed to turn off the wireless while I have the ethernet cable or not.
     
  8. Villager

    Villager Ashburn Village Resident

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    Does the VPN have to somehow recognize your MAC address for your laptop? Maybe it only lets known addresses connect? That's all I got.
     
  9. luftinarr

    luftinarr Member

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    I have no idea what you're talking about.
     
  10. Mr. Linux

    Mr. Linux Senior Member & Moderator Forum Staff

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    Luftinarr is actually able to 'connect', it's just that the VPN connection dies within a very short period of time. It's enough time to quickly copy some files needed, but definitely not enough time to do productive work directly on the VPN.

    So it doesn't 'seem' to be a MAC address issue since the connection is actually happening; it's just that it dies after a few minutes (or less).
     
  11. Villager

    Villager Ashburn Village Resident

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    I'll defer to your expertise on that. You would *think* that she simply would not be able to connect at all if it was a MAC address filtering issue but I don't know how that works on the server end. :)
     
  12. lilpea

    lilpea Member

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    Give us a call at home or mobile today and we will make a house call.

    Hubby is working from home (for a few weeks) until I recover from surgery.

    Ironically my MIL is here and has/had the same issues with her VPN. We did a crazy work around after trouble shooting with OB & on own own and she now stays connected to her VPN until the RSA token expires.

    You know out #'s give us a shout and we'll be up to help fix it (if we can).
     
  13. luftinarr

    luftinarr Member

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    Okay, so just to renew this a bit -

    purchased a new wireless-N router and tried to install - failed
    obtained a static IP address so that I can use VPN at least on my hardwired computer and it worked once. So now I'm paying $14/month extra for a service that's not working AND that I used to get for free (using VPN, not static IP).

    I'm at a loss. I cannot get my router to accept the static IP addresses. I can install it, but it's either one router or the other. Not in tandem. I cannot get my old router to accept the static IP address either.

    All of this sucks because I'm using a VPN client through the OS that is FREE. I used to be able to do this for FREE. I don't understand what could possibly have changed to prevent me from using VPN. I truly do not understand.

    Oh, and forget calling Openband. They're clueless. "Try calling your router manufacturer for assistance."
     

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