*Household Member Defined: Persons living in the dwelling, including college students, other non-resident children visiting for the summer, live-in caregivers (select “other-live-in nanny” for relation when registering) or others showing proof your residency at the registered address.

• Outside – Adult: Anyone age 18 and older must provide a valid photo ID showing proof of your residency at the registered address. Select “Outside-Adult” as the relation when adding them to your household account. 
• Outside – Child:  Children who are 5 years or older by June 1 must be added to the household account for the upcoming pool season and are required to have their picture taken. Select “Outside-Child” as the relation when adding them to your household account if under 18. Registered children who have turned 13 or 18 will need to have their relation status updated on your account to reflect the proper category. In order to add or change a household member’s status, visit the registration site, and create a pin to access your account to make updates. Children under 5 years old may be added to the household to have an older guest accompany them when other family members are not available. Remember, you must pay an additional $125 per person over 5 members prior to adding.

• Email an acceptable photo (jpg or png format) of each member in your household to info@broadlandshoa.com. Copies of driver’s license should be used for 18+ members. For security, you may cross out all info except Photo, Name, Address & DOB before emailing a copy. Recent copies of headshots may be used for children under 18. Pictures will be processed within 2-3 business days.
• Subject line of email must be written as: “pool photos – Registered Last Name” (i.e. pool photos – Smith)
• Each photo must be attached as a separate file to your email with the following naming convention: “address.firstname” (i.e. 42001Ridgeway.Susan).
• All names must correspond with the registered names in your Cellbadge pool account so they can be imported to the proper record.

WHAT ARE ACCEPTABLE* PHOTOS? (copy of valid ID’s or current headshots only)

• Adults aged 18 and over are required to show proof of residency, so emailing a copy of a driver’s license would be sufficient. HOA staff will only need to see the address, picture, name and date of birth on these ID’s. For security reasons, ID numbers and any other information may be crossed out prior to emailing. If an adult’s license does not reflect the registered Broadlands address, then additional documentation should be emailed along with your photo showing proof additional documentation should be emailed along with your photo showing proof of residency. Acceptable documents would be settlement papers, utility bills or a change of address card.
• For children aged 5 and older, please email a current headshot. For teens, a copy of their driver’s license/permit may be emailed. Photos for children aged 4 and under are not required.