UPDATE 5/10/19: The new part has been installed. Please contact the HOA office at 703-729-9704 if you continue to have problems opening the front door using your key card.
UPDATE 5/3/19: The part for the fitness center has arrived and service is scheduled for Friday, May 10th. We will update the website once the part has been replaced.
UPDATE 4/16/19 pm: After several adjustments made to the door over the past couple of weeks, we had another technician service the door this afternoon to find a solution. A part is on order, however, we do not have an ETA on delivery and install as of now. An update will be provided once we have more information. Again, we apologize for the inconvenience.
UPDATE 4/16/19 am: The fitness door is scheduled to be serviced again this evening due to problems with opening the door. You are permitted to use the fitness center now, however, you may experience this issue with the door not opening. We apologize for this inconvenience and will update once we have confirmation from the technician.
UPDATE 4/3/19: Service has been performed on the front door of the Fitness Center and should now be working properly. Please contact the HOA office at 703-729-9704 to report any further issues.