On Saturday, August 1, Broadlands was pleased to allow the “A” Shift crew of the Moorefield Fire and Rescue, Company 23 to perform water drills at our Community Center pool. This crew is entirely made up of career full time staff.
They used the time to get in some good physical training and practice different scenarios they could encounter in a real life emergency. They also practiced EMS skills and protocols when dealing with drowning/near drowning victims, both pediatric and adults, as well as neck and spinal cord injuries using backboards with straps and foam blocks.
ONE-TIME REGISTRATION ONLY...Residents must first register online by following Steps 1-4 below or download instructions to register. You must submit photos to complete registration to have your virtual ID account set up for each household member to allow entry. There are NO PHYSICAL CARDS to carry or lose! Once your household is registered, pictures have been submitted, and a confirmation email from the HOA has been received, no further action is required for future seasons unless the status has changed for anyone in your household. DO NOT RE-REGISTER IN FUTURE SEASONS!
BUSINESS HOURS…HOA staff only reviews registrations and imports photos during business hours, M-F, 9am-5pm.
TENANTS…Must have the owner transfer their pool rights to the tenant by completing the Absentee Owner Statement (AOS) form and submit along with their signed lease to the HOA office at firstname.lastname@example.org BEFORE registering for the pools. Use of Broadlands amenities will only be issued to either an owner OR a tenant. In NO instance will privileges be granted to both.
APARTMENT TENANTS...who live at The Arbors & Van Metre apartments must pay first for a pool membership BEFORE proceeding with registration steps 1-4 below. Please scroll down to “Apartment Tenants” block for more details and to pay. Households are registered only once! For future seasons, just pay for this membership.
GUESTS (of HOA Residents only): For policies and to purchase additional visits beyond your allotted 10, please scroll down to the “Bringing Guests” box below and select the “buy now” button. Additional guest visits are sold in increments of 10 ($40/10 visits) GUEST PASS FAQ’s
LONG-TERM GUESTS… Please scroll down to the “Long-Term Guests of HOA residents” block for details on how to first pay then add your guest to your household.
DISCLAIMER…A valid virtual pool pass is required for admittance into all Broadlands pool facilities. Virtual pool passes will be verified each time a member is checked in and admitted to a pool facility. Pool membership may be temporarily suspended or revoked for failing to comply with the pool rules or disorderly or disruptive behavior. Broadlands reserves the right to reject any resident pool membership for any reason at any time at the sole discretion of management. Scroll down for hours of operations, pool policies and rules.
Access the CELLBADGE REGISTRATION SITE and under Initial Add Request, please enter your information as a primary resident in order to create a master household account. Please enter street number and name only, no suffix (i.e. Ct, Court, Ter, Terrace, etc.). This initial add request will be forwarded to HOA staff who will validate your residency and account status. Please allow 3 business days for the initial approval to be processed. Once validated, you will receive a text/email indicating that your registration has been added but will remain pending until the registration is updated with household members (STEP 3). If you live at the Arbors or Van Metre apartments, you must pay first prior to Step 1. Once fully registered and photos are submitted, no further action is required for future seasons unless your status has changed.
STEP 2 – ACQUIRE PIN….read more>>
After you have received a text/email that your registration has been added, please return to the same REGISTRATION SITE. Enter your credentials to get your unique PIN via text/email to continue the process. Follow the instructions under STEP 3. (Pins are a one-time use and must be requested each time you would like to access your account via the cellbadge.com/broadlands/register site by clicking the “Request PIN” button again.)
STEP 3 – ADD HOUSEHOLD MEMBERS….read more>>
Enter PIN to access the Household Members page to add all household members. Normally children under 5 do not require a virtual pass, however, it’s recommended that their name be added to your pool account as “Child Under 5”. Please note if a child under 5 will have an older guest accompany them without a household member, then a photo is required for that child.
Select the correct “Relation”:
Owners: for all household members select either “owner-adult” or “owner-child..” or “child under 5”
Tenants: for all household members, select either “tenant-adult” or “tenant-child..” or “child under 5”
Apartments tenants: for all household members, select either “apartments-adult” or “apartments-child..” or “child under 5”
Other: select “Live-in Nanny” or “Long-Term Guest” as appropriate. Payment for long-term guest is needed before they can be added to your account.
Once finished, check the box to verify you have agreed to the facility terms and click Complete Registration. Please allow up to 3 business days for approval, upon which you will receive a text/email indicating that your Broadlands HOA registration has been accepted. Once accepted, you must complete STEP 4 and submit photos to access to the pools. Once registered, if you need to make changes or add family members to your pool account, just revisit the REGISTRATION SITE, obtain a pin and access your account to make updates.
STEP 4 – PICTURES (no entry if this step is missed!)….read more>>
Once your online registration has been accepted, all members are required to submit photos. Be sure to review “What are acceptable photos” below. Members 18 and older must submit a photo ID showing proof of residency. Picture processing hours are Monday-Friday, 9:00am to 5:00pm.
How to Submit Photos:
Email subject line should read: pool photos – Registered Last Name (i.e. pool photos – Smith)
Save photo file name with this naming convention: address.firstname (i.e. 42001Ridgeway.Susan)
ADULTS aged 18 and over are required to show proof of residency, therefore emailing a copy of a driver’s license would be sufficient. HOA staff only need to see the address, picture, name and date of birth on your ID’s. For security reasons, ID numbers and any other information may be crossed out prior to emailing. If an adult’s ID does not show the registered Broadlands address, then additional documentation should be emailed along with the photo showing proof of residency. Acceptable documents would be settlement papers, utility bills or a change of address card.
CHILDREN – please email a current headshot. For teens, a copy of their driver’s license/permit may be emailed. Photos for children aged 4 and under are not required. Normally children under 5 do not require a virtual pass, however, it’s recommended that their name be added to your pool account as “Child Under 5”. Please note if a child under 5 will have an older guest accompany them without a household member, then a photo is required for that child.
All names must correspond with the registered names in your Cellbadge pool account so they can be imported to the proper record. Pictures will be processed within 3 business days.
ACCESSING THE POOLS….read more>>
Once your photos are set up, your process is complete and access to the pools is simple since no pass is required – just check-in with the lifeguard by providing your name and address and they will be able to access your “virtual ID card” and photo in the system to allow access. Once fully registered and photos are submitted, no further action is required for future seasons unless your status has changed.
POOL HOURS& LOCATIONS (Hours are subject to change.)
HOA Resident Guests Only : Residents (owners, tenants & apartments) will have 10-guest visits added for free to their household account each season. Only two (2) guests per member or a maximum of six (6) guests per household are permitted at a time. Guest visits are deducted per each guest entering the pool. They are not refundable, transferable, nor roll over the following season. Once guest(s) enter the pool, those visit passes cannot be returned to your account for any reason. For details on bringing guests, click GUEST PASS FAQ.
Additional Guest Visit Purchases for HOA Residents Only! (For Outside Members guest visits, please click HERE): If HOA residents wish to purchase additional guest visits throughout the season, please use the “Buy Now” button below. Visits are sold in increments of 10-visits for $40 each and are added to your pool account electronically by HOA staff. You must send an email to the HOA at email@example.com to have visits added. Please allow 3 business days for your account to be updated.
Long-Term Guest Membership
Long-Term Guests of HOA residents who wish to access the pools unaccompanied by a resident must purchase a Long-Term Guest Pool Membership. This type of guest includes a person staying with the HOA resident temporarily during the pool season, i.e nanny/caregiver, adult children, relatives etc. 2023 prices are as follows:
–Full season: $125 per person –Beginning July 1: $100 per person –Beginning August 1: $75 per person
The fee must be paid prior to adding them to your account. Please use “Buy Now” button below to purchase. Once paid, please visit theREGISTRATION SITEand select “Other-Longterm” as the relation when adding them to your household account. Guests are only registered one-time under your household – for future seasons, just pay for this guest. Long-term guest fees are non-refundable/non-transferable.
Apartment Tenants (Arbors & Van Metre – Paid Memberships)
Apartment Tenants must purchase a household pool membership for 2023 is $225. This price does NOT prorate as the season progresses. You may add up to five members living in your household with this membership. Household members aged 4 and under do not count towards this limit. No individual memberships available. Please select the “Buy Now” button below to purchase. Once you have paid for your membership below, please review steps 1-4 above under the registration section. Click REGISTRATION SITE to register and select “Apartments-” as the relation when adding them to your household account. Apartment memberships are non-refundable/non-transferable.
Children – Age Changes & Updating Photos
Children ages 5 years or older by June 1 must be added to the household account for the upcoming pool season and a photo must be emailed to firstname.lastname@example.org. Registered children who have turned 13 or 18 will need to have their relation status updated on your account to reflect the proper category. In order to add or change a household member’s status, visit the REGISTRATION SITE, and create a pin to access your account to make updates. Normally children under 5 do not require a photo, however, it’s recommended that their name be added to your pool account – please select “Child Under 5” under the Relation category. If a child under 5 will have an older guest accompany them without a household member, then a photo is required for that child. Children whose photos have not been updated in the last five (5) years should submit a new photo to email@example.com
—Pool Rules – General– General overview of Health and Sanitation, Safety, and Disciplinary Actions. Disorderly or disruptive behavior will not be tolerated
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