Fitness Center

COVID-19 NOTICE: Closed for use effective March 24, 2020 until further notice.

The Broadlands Fitness Center is located in the basement of the Clubhouse at 43360 Rickenbacker Square. The fitness center includes: 5 treadmills, 4 elliptical machines, 2 stationary bikes, 2 multi-functional weight trainers, 5 strength machines and a row machine. Hours of operation are from 5:00 a.m. to 11:00 p.m, 7 days a week. No entry is permitted after 10:30 p.m. All users of the fitness center must read and comply with the Fitness Center Rules. Read our policy on the Surveillance Cameras at the Fitness Center. 


After you have completed the application process including payment, you may pick up your access key card at the HOA Office at the Nature Center located at 21907 Claiborne Parkway. Once obtained, you can access the facility at 43360 Rickenbacker Sq through the lower rear doors of the building, facing the tennis court. For more information, please review the following information or contact the HOA office at 703-729-9704.


STEP 1: Purchase an access card online here>>

Access Cards are $25 each and may be shared within your household or you may purchase additional access cards for household members for $25 each. Click the “Buy Now” button below to pay and follow the instructions on Paypal. No Paypal account needed, just click on “pay with debit or credit card”, enter information and select “pay” at the bottom. You must provide all contact information when paying so we can verify your payment. (check or cash accepted at HOA office, please report lost or stolen access cards immediately to HOA, replacement cards are $25).

STEP 2: Complete an Agreement / Waiver form and return it to the HOA office at the Nature Center>>

All eligible users who intend to use the fitness center MUST be included on the Agreement/Waiver form. Minors, 13-17 years of age, are permitted but only accompanied by an adult that is an access card holder.  Minors under the age of 13 are NOT permitted in the fitness center at any time. Upon receiving a signed Agreement form and payment, you must come to the HOA office at the Nature Center to pick up your access card. Cards are not mailed.

STEP 3: Read Fitness Center Rules>>

Violation of the fitness center rules may result in suspension or termination of privileges. Please note that members who are delinquent for 60+ days in their monthly assessments will be denied access. Frequent Violations at the Fitness Center>>

Community Info – Welcome Packet & Staying Connected, Maps, Gear


If you are a new homeowner, welcome to Broadlands! Please use the appropriate link below to obtain important information about our neighborhood:


Keep Up with Important HOA News, Events & More!

Sign up to receive weekly emails (in between newsletters) on important HOA news and updates by entering your email(s) on the right side of this page under the Broadlands Blast logo.


Broadlands Blast

Like our Facebook page to get the latest on Broadlands Events.

Get real time HOA notifications on your mobile device and quick access to the HOA website and calendar by downloading the Broadlands App.


Broadlands App

Follow us on Instagram to get the latest on Broadlands Events.

Courtyard and Park Glen Villas residents receive seasonal landscape notices. Send email with property address to


Landscape Notices

Check out the summer music concert series at Hillside Park.


The HOA is now selling Broadlands Logo Gear for residents to enjoy. These make great gifts for new residents, birthdays, thank you gifts and for the holidays. Please stop by the Nature Center to check out the following items: BROADLANDS LOGO GEAR – Price Chart – PDF

Return to top of page

Community Center Rentals

COVID-19 NOTICE: Closed for use until further notice.

The Community Center is located at 43004 Waxpool Road, Broadlands, VA 20148 and is the only building available to rent in our community by Broadlands residents for private parties as well as for-profit and non-profit organizations.  The 1,984 sq. ft. building has an official max capacity of 108 persons, however; the space will comfortably fit approximately 60 seated adults. The center has a full kitchen, great room, fireplace and two individual restrooms. Chairs and tables are available for use and are included in the rental fees. Scroll down for pictures. 


  • Pricing, Rental Agreement and FAQ’s are under the APPLICATIONS & GUIDELINES links below.
  • To check rental availability please contact the HOA at 703-729-9704 or email
  • All rental transactions, including applications, payments and key fob pick-up, must be done at the HOA office located in the Nature Center at 21907 Claiborne Parkway during business hours Monday – Friday, 9:00 am-4:30 pm.
  • A booking must be done at least two weeks in advance of the event date.
  • Tenants must have an Absentee Owner Statement (AOS) and current lease on file with the HOA before renting.
  • A booking is considered complete when the HOA has the rental fee, security deposit, application, liability waiver and alcohol waiver (residents rentals only) on hand. Please submit to the HOA office at the Nature Center at 21907 Claiborne Parkway, Broadlands, VA 20148.
  • The Broadlands Station Clubhouse is NOT available for meetings, rentals, or non-Broadlands Association, Inc. related events.
  • Community Center Surveillance System: CAMERA POLICY


  • Resident Agreement
  • Fees for Resident Rentals
  • Cancellation Policy:  If a function is cancelled at least five (5) business days prior to the reserved use date, the rental fee and security deposit will be reimbursed, minus a $50 administration fee and any additional processing fees associated with the reimbursement. If cancelled within five (5) business days of the event, the security deposit will be forfeited plus an additional $50 administration fee will be charged. All refunds will be made within 30 days.


Nature Center

Due to COVID-19, the Nature Center building is closed to the public.

At over 5,000 square feet, the Broadlands Nature Center is the highlight of the community. Multiple events are hosted throughout the year including nature programs ran by our Naturalist. It not only houses animals, but is also the HOA staff offices. Stop by to visit our furry and scaly residents. The Nature Center is open Monday-Friday from 9am-5pm and on the 1st and 3rd Saturday per month from 10am-2pm (No HOA business on Saturdays). Please check the community marquees or call the Nature Center for Saturday dates changes. You can now like the Broadlands Nature Center on Facebook.


Nature Center Surveillance System: Camera Policy

Free Little Library at the Nature Center>>click
free little library

What is a Free Little Library? It is a small model of a building that looks similar to a fancy mailbox or bird house that is used for people in a community to share books with one another. Because we are a Nature Center, our library will feature nature themed books.  Broadlands residents and other Broadlands Nature Center visitors will be able to stop by to donate nature themed books to the library, borrow books and return them, keep them or pass them on. There is no need to officially check out the books. They will also be able to sign the library guest book. If you have any extra field guides or nature books you would like to donate to help us keep it stocked, you can leave them in the box outside the naturalist’s office (next to Sunny the corn snake) in the Nature Center. You can learn more about the Little Free Library movement at

Flag Retirement Bin at the Nature Center >>click

Flag Etiquette – Standards of Respect

“Standing tall as an emblem of justice, perseverance, valor and honor, the American flag is an intricate part of what makes citizens proud to be American.”

Please remember that US flags, no matter where they came from, should always be treated respectfully, never allowing them to touch the ground and be properly disposed of if they become unserviceable. If you need to retire a flag, please contact the HOA office at or 703-729-9704 to arrange a drop off at the Nature Center in the American Legion Post bin located in the lobby. For more details on proper flag etiquette, click HERE>>

Trash & Recycling

patriot truck in neighboorhoodPatriot Disposal provides trash and recycling services for the Broadlands community. An environmentally-conscious company, Patriot Disposal offers a curbside recycling program that extends well beyond those offered by other haulers. 

Questions?  Please direct any questions, comments or concerns to Patriot Disposal at 1-703-257-7100 or For additional information please visit


-Yard Waste
-Special Items (contact Patriot to confirm pickup)
Trash, Recycling & Yard Waste must be at the curb by 6:00am! It is a violation of our covenants to leave or store your trash/recycling bins in public view on non pick-up days. Please have your toter/bin properly stored by 9:00am the day after trash/recycling services.


On occasion, adverse weather conditions may affect service and cause delays or cancellations. Notices that affect services will be posted here:

February 26, 2021 – Recycling services continue today. If your recycling was missed, please leave your toters/bins out until the end of today.


  • Single Family Homes Only:
    • Trash service for Single Family Homes is collected using a special side-loading truck. Please review the following information to ensure your trash is picked up: Automated Side Loader Info
    • Important: All trash needs to be placed in your toter. Any trash that won’t fit and is left outside the container will not be collected until the scheduled trash day, therefore, please hold on to any trash that will not fit until then.
    • If you continue to have excess trash, an option is to purchase another toter for $45 by calling/emailing customer service at 703-257-7100 or
  • Trash must be stored in a container with a lid and not in plastic bags.
    • Using trash bags without a container is not permitted per the Loudoun County Ordinance Read More>>
    • If you have excess trash that will not fit into your container, please keep until the next pick up day.
  • Containers shall not exceed 50 pounds in weight.

Patriot Disposal’s weekly curbside recycling program includes newspapers, mixed paper, cardboard, paperboard, glass bottles and jars, metal and aluminum cans and plastic bottles.  Each Thursday, Patriot Disposal will remove recyclable materials that have been placed at the curb for collection by 6:00am.

  1. Newspapers and magazines should be bundled and placed in paper grocery bags or tied with heavy twine.
  2. Glass, plastic, aluminum and metal, food/beverage containers should be rinsed and placed in bags, cardboard boxes, or recycling bins.
  3. Plastic bags CANNOT be recycled.
    1. Please view video for details>>
    2. The Nature Center collects bags for proper recycling, click for details>>
  4. Overview of: What Can Be Recycled?
  5. Recyclable materials can be co-mingled.
  6. Patriot Disposal will remove and recycle packing boxes and cartons placed at the curb by residents.
  7. Scrap metalPlease call Patriot Disposal to set pick-up day 1-703-257-7100: i.e. foil, pie tins, trays, pots and pans, small car parts, grills, bicycles, swings, etc. Patriot uses a special truck for these recycling items and requires advance notice.
  8. The Loudoun County Department of General Services has produced a new residential RECYCLING GUIDE
  9. Recycling Notice from Patriot>>
  10. Mattress Disposal>>

A separate yard waste collection runs each week from March 1st through December 24th . Patriot Disposal will remove yard waste that has been placed at the curb for collection by 6:00am.  Please note the following requirements the collection of yard waste:

  1. Yard waste must be placed either in a bin or a paper lawn bag. Please scroll down to review details on yard waste.
  2. During January & February, Yard debris (leaves, grass clippings, brush) may be mixed with trash. Yard waste may not be mixed with recycling.
  3. Up to 10 bags, bundles, or containers not to exceed 50 pounds each
  4. Brush must be less than 4 inches in diameter, cut into 4 foot lengths, and tied in small bundles or bagged and no larger than 2 feet in diameter.
  5. Yard debris must be placed in separate containers, marked “yard waste” or in biodegradable bags. Yard waste that is put out at the curb in plastic bags will not be picked up.
  6. Yard waste must be placed at the curbside and/or designated area by 6 a.m. for collection.
  7. Food waste mixed in with yard waste will be accepted, as it can be composted.

Please call Patriot Disposal to arrange a pick-up day 1-703-257-7100 –  i.e. small furniture, mattresses, bed frames, appliances, etc. For larger items, a fee will be charged for removal.


The following items will be picked up by appointment only using a separate truck:

Electronics, used motor oil, auto batteries, appliances and scrap metal such as foil, pie tins, trays, pots and pans, small car parts, grills, bicycles, swings, etc. Please call Patriot Disposal to arrange for pick-up. Some items may incur a charge. Please ask the customer service representative when you call.  Please note the following requirements concerning the collection of special items:  (1) Items for collection must be placed at the curbside and/or designated area by 6:00 a.m. (2) Appliances containing Freon must be certified as “Freon-Free” prior to removal.


Patriot Disposal will provide services on all holidays that fall on regularly-scheduled pickup days with the exception of: Thanksgiving Day, Christmas Day, and New Year’s Day.


Please Tie Down Your Trash to Prevent Wind From Littering Our Neighborhood.

  • Please be sure to bind newspapers with twine or place loose papers in paper bags before setting out at your curb.
  • Weigh down your bottles, plastics and cans by placing heavier recyclables on top.
  • Ensure that the lid of your trash can is tightly secured. Put smaller lightweight bags of trash together in a larger heavyweight bag.
  • Don’t put trash out early and PLEASE no loose “peanuts” or other packing materials.
  • Lastly, if the trash does blow over, please pick it up even if it isn’t yours.
  • Your HOA assessment provides for curbside trash removal. There is no budgeted amount for litter removal. The Association relies on homeowners to keep their neighborhoods free of litter and their assessments reasonable.
CONTAINERS – Additional & Replacements>>

Patriot Disposal provides one wheeled, covered Toter for each residence for the collection of trash. 

  • Each town home will be provided with a 64-gallon trash toter.
  • Each single-family home will be provided with a 96-gallon trash toter. 
  • Each town home and single-family home will also be provided with one 64 gallon recycling toter or recycling bin.
  • Recycling toter and bin dimensions:
    • 64-gallon lidded toter  is 31.75″ (L) x 24.25″ (W) x 41.75″ (H)
    • open recycling bin is  19″(L) x 16″(W) x 15.5″(H)
  • Replacement Container fee for lost containers (paid by resident):   $75.00 each for trash and $50.00 each for recycling.
  • Additional Container fee (paid by resident):  $25.00 each for trash and $25.00 each for recycling containers

You are encouraged to keep a record of the serial number of your toter(s) should you need to identify it in the future.


For information on how to dispose of HHW, please click on the following link: Loudoun County Household Hazardous Waste

The following Unacceptable Waste items will not be collected, and should not be placed in the trash or set out for pickup. This list is limited and includes other dangerous materials as determined by state, federal or local law, or in the reasonable judgment of Patriot Disposal.


construction debris

contaminated soil

dead animals

highly-flammable substances

infectious or medical waste

liquid waste




radioactive materials

toxic materials

Assessments & Resale/Refi & Budget


FirstService Residential provides financial management for Broadlands Association, Inc.  Contact them at or 703-385-1133 for assessment questions.

Please review the monthly assessment and payment information below. Assessment payments and questions should be forwarded to FSR. Payments are not accepted at the Broadlands HOA office.

Broadlands Property Type 2021 Monthly Assessment
Courtyard Homes (lawn mowing & turf services included)$151.00
Town Homes$98.00
Park Glen Villas (lawn mowing & turf services included – outside of fenced areas)$116.00
Single Family Homes on VDOT Streets$84.00
Single Family Homes on Private Streets$105.00
*Condos (Signature and Villages)$63.00
Are you paying the correct assessment amount each month? You can check your account online or contact First Service Residential at 703-385-1133 or by email *FSR does not manage condos, please contact appropriate management company for inquiries HERE>>

ClickPay (most popular)>>

ClickPay has partnered with FirstService Residential to allow you the opportunity to submit payments directly to them through our online portal. With ClickPay you can set up an automatic payment schedule so that you have one less thing to worry about.

  1. Owners can logon to ClickPay via the FirstService Residential Connect® page, or directly at
  2. Through ClickPay, owners may :
    • Make a recurring or one-time payment via e-check or credit card online or over the phone at 1-888-354-0135. Echeck payments are processed at no charge to the owner. Processing fees apply for all credit card payments. Please allow 3-5 business days, depending on the date/time and type of the payment, for the payment to reflect on your Assessment account to avoid any potential late fees:
      • Full Amount Due: Any balance on your account, on the date initiated, will be paid.
      • Full Amount Due with Max: Any balance on your account, up to the max you set will be paid, it is the homeowner’s responsibility to update payment information as necessary.
      • Recurring Charges: Only your regular monthly charges will be paid. The amount paid will automatically adjust as necessary.
      • Flat Fee: When assessments change, it is the homeowner’s responsibility to update payment information.
    • You can set up payment reminders to help keep you on track.

Questions? Call 888.354.0135 (option 1) or visit

Check or Money Order Payments>>

Please send check or money order payable to Broadlands Association, Inc. and mailed:

FirstService Residential, PO Box 62010, Newark, NJ 07101


If you live in the south section of Broadlands, you may be a part of the sub association, Southern Walk at Broadlands. The assessment you pay for SW is for the Verizon Fios contract and that is handled by the Southern Walk Association. Please make sure that the SW HOA assessment and the Broadlands HOA assessment are paid separately to prevent any issues with each account. For any questions related to the SW Verizon assessment, please contact the SWHOA HERE>>


Please direct assessment, refi or condo related questions to your condo management company, click HERE for contact info.

  • For Resale Packet Information: Visit the First Service Residential website to place an order for resale information. Enter the zip code and you will be directed to the order site. Please be sure that you get a confirmation that you have entered all the required components of the order and that it is complete. You will have the ability to track your order. Alternately, you can call First Service Residential at 703.385.1133 to order.
  • Certificate of Insurance (Master Ins. Policy): Please visit Griffin Owens website to obtain this information here:
  • PUD Questionnaires: Click HERE>>
  • Mortgage company need an HOA dues statement? Send email to to request transaction history on your property.

If you would like a copy of the budget, please contact the HOA office at 703-729-9704 or email  Please include your name and address in your request.

Newsletter/Website Advertising

Broadlands Association’s newsletter, Our Neck of the Woods, is mailed directly to resident homes each month to serve as an official notice of HOA News. The newsletter also serves as a resource for homeowner and human interest articles, upcoming events, local news and more.


The Broadlands Association Community Newsletter, Our Neck of the Woods, offers space to advertise your business. Our newsletter is an important resource that serves as a medium to announce upcoming events, HOA and local news, homeowner interest articles and much, much more. The publications are printed, mailed and received by nearly 3800 residents before the first of each month. In addition, we post all monthly issues on our website for everyone to access. Our advertisers have been extremely happy with the recognition and business they have attained from placing their ads within our newsletter. Website advertising is also offered as another means to promote your business. Please continue to read below on how to get your ad placed. QUESTIONS? Contact Stassa Collins or 703-729-9714 to discuss your advertising options.

How to Advertise: 
  1. Select and complete the appropriate Insertion Order Form below and return to HOA office via email, mail or drop off to 21907 Claiborne Parkway
  2. Email camera ready graphic display ad in PDF format or send classified wording (40 words max) in body of email to
  3. Make payment by clicking on “Buy Now” button at the bottom.
Display Ad Insertion Order Form (graphic ad): select>>

Complete the 2021 Display Advertising Insertion Order Form (Fillable). Submissions are due by  the 1st of the month, for inclusion in the next month’s issue (Due Jan 1 for Feb issue). A full submission includes: Ad, Display Insertion order form and Payment (check or if credit card, see below to pay). Ads should be camera ready and emailed in a PDF file to the Advertising Manager at by the deadline date. Click on Spec Sheet  for ad sizes and layouts.

Classified Ad Insertion Form (text only): select>>

2021 Classified Advertising Insertion Order Form (Fillable) Text only ads (40 words max) Submissions are due by the 5th of the month, for inclusion in the next month’s issue (Due Jan 5 for Feb issue). A full submission includes Ad, Classified Insertion Order form and Payment (check or if credit card, see below to pay).  Ads can be sent in body of email to by the deadline date.

Website Ad Insertion Order Form: select>>

2021 Website Advertising Insertion Order (Fillable) The ad will be placed on this website under community advertisers on the right rail. The ad looks best if graphic is small with minimal text – the ad would be linked to your business website. A full submission includes Ad, Website Insertion Order form and Payment (check or if credit card, see below to pay). No specific deadline. Upon receiving a complete submission, please allow 72 business hours for ad to be posted on our website. Website Stats: Website/forums stats – 2014-2015 Website Stats_2015


Please submit payment by deadline date to ensure inclusion. If paying by Credit Card, please use the Buy Now  button below to pay via PayPal. Please note: You do NOT need a PayPal account to pay by credit card through PayPal. Please be sure to enter the total lump sum for all months contracted in the “price per item” box. If paying by check, please make payable to Broadlands Association, inc. and submit to address on Insertion Order Form. QUESTIONS? Contact Stassa Collins or 703-729-9714 to discuss your advertising options.

Ad Type – Enter Full Amount

If you have an article or a suggestion for an article please contact the Newsletter Editor, Natalie Ihanainen. Submission deadlines for editorials are by the 10th of each month for inclusion in the next month’s issue, (i.e.Due Jan 10 for Feb issue).


Go Paperless and Opt Out of hard copies of this monthly newsletter. If you would like to receive electronic copies only of this newsletter, please email OptOut@ and be sure to include your property address. You will no longer be mailed a hard copy, but will be emailed a link to the online version. This option saves money and valuable natural resources such as trees. We encourage all residents to enroll in paperless newsletters.



JAN-21 FEB-21 MAR-21 APR-21 MAY-21 JUN-21 JUL-21 AUG-21 SEP-21 OCT-21 NOV-21 DEC-21
JAN-20 FEB-20 MAR-20 APR-20 MAY-20 JUN-20 JUL-20 AUG-20 SEP-20 OCT-20 NOV-20 DEC-20
JAN-19 FEB-19 MAR-19 APR-19 MAY-19 JUN-19 JUL-19 AUG-19 SEP-19 OCT-19 NOV-19 DEC-19
JAN-18 FEB -18 MAR-18 APR-18 MAY-18 JUN-18 JUL-18 AUG-18 SEP-18 OCT-18 NOV-18 DEC-18
JAN-17 FEB-17 MAR-17 APR-17 MAY-17 JUN-17 JUL-17 AUG-17 SEP-17 OCT-17 NOV-17 DEC-17
JAN-16 FEB-16 MAR-16 APR-16 MAY-16 JUN-16 JUL-16 AUG-16 SEP-16 OCT-16 NOV-16 DEC-16
JAN-15 FEB-15 MAR-15 APR-15 MAY-15 JUN-15 JUL-15 AUG-15 SEP-15 OCT-15 NOV-15 DEC-15
JAN-14 FEB-14 MAR-14 APR-14 MAY-14 JUN-14 JUL-14 AUG-14 SEP-14 OCT-14 NOV-14 DEC-14
JAN-13 FEB-13 MAR-13 APR-13 MAY-13 JUN-13 JUL-13 AUG-13 SEP-13 OCT-13 NOV-13 DEC-13
JAN-12 FEB-12 MAR-12 APR-12 MAY-12 JUN-12 JUL-12 AUG-12 SEP-12 OCT-12 NOV-12 DEC-12
JAN-11 FEB-11 MAR-11 APR-11 MAY-11 JUN-11 JUL-11 AUG-11 SEP-11 OCT-11 NOV-11 DEC-11
JAN-10 FEB-10 MAR-10 APR-10 MAY-10 JUN-10 JUL-10 AUG-10 SEP-10 OCT-10 NOV-10 DEC-10
JAN-09 FEB-09 MAR-09 APR-09 MAY-09 JUN-09 JUL-09 AUG-09 SEP-09 OCT-09 NOV-09 DEC-09

 Return to top of page


Broadlands, Virginia 20148


Even when pools are closed for the season, residents can still register for the pools…All residents must register online in Cellbadge and submit photos to See step-by-step directions below on how to register. Arbor & Van Metre Apartment residents must pay first, please see link below. The Nature Center building will be closed until further notice. Please contact the office at 703-729-9704 or with questions.


Beginning in 2020, Broadlands Association, Inc. is using an online registration and virtual ID process to access our pools – this means NO MORE PHYSICAL CARDS to carry or lose! ALL RESIDENTS, including existing pool pass holders, must complete the online registration through the Cellbadge portal and submit photos in order to gain access to the pools. PLEASE FOLLOW STEPS 1-5 BELOW.

The Arbors & Van Metre Apartment Tenants: You must pay first for a pool membership before proceeding with registration steps 1-5 below. Please scroll down to “APARTMENT TENANTS – POOL MEMBERSHIPS FOR PURCHASE” for more details and to pay.


Upon accessing the Cellbadge REGISTRATION SITE, under Initial Add Request, please enter the information as a primary resident in order to create a master household account. This initial add request will be forwarded to HOA staff who will validate your residency and account status. Please allow 2-3 business days for the initial approval to be processed. Once validated, you will receive a text/email indicating that your registration has been added but will remain pending until the registration is updated with household members (STEP 3). If you live at the Arbors or Van Metre apartments, you must pay first prior to Step 1.


After you have received a text/email that your registration has been added, please return to the same REGISTRATION SITE and follow the instructions under Enter or Update Household Members. Enter your credentials to get your unique PIN via text/email to continue the process.


Enter PIN to access the Household Members page to add all household members, aged 5 and older, including childcare providers that live with you. Please read Relations Info below for clarification. Once finished, check the box to verify you have agreed to the facility terms and click Complete Registration. Please allow up to 2 business days for approval, upon which you will receive a text/email indicating that your Broadlands HOA registration has been accepted. Once accepted, you must complete STEP 4 and submit photos to access to the pools. Once registered, if you need to make changes or add family members to your pool account, just revisit the REGISTRATION SITE, obtain a pin and access your account to make updates.


When adding household members, please select the appropriate relation category as stated below.

Household Member Defined:

  • Persons living in the dwelling permanently
  • College students and other non-resident children of property owner residing in Broadlands
  • Live-in caregivers (select “other-live-in nanny” for relation when registering)
  • Others showing proof of residency in the form of a valid photo ID.


All owners/household members aged 5 and older should be added under your registered household account. Please select “Owner – ” as the relation when adding members to your household. Do not select “tenant”. (The “Tenant” relation is only used for tenants when the owner is absentee and there is a lease in place)


First, you must have owner transfer their pool rights to the tenant by completing the Absentee Owner Statement (AOS) form and submitting it along with the lease to the HOA office at Tenants must then apply for pool access through the REGISTRATION SITE adding all household members aged 5 and older.  Please select “Tenant –” as the relation when adding members to your household account. In this instance, only tenants will have access to the pools; not the owners, through the end of their lease date.  If a lease date has expired, access to the pools will be denied. It is the owner/tenant responsibility to complete a new AOS form and submit it along with a copy of the new lease to the HOA office in order to regain access to the pools.


Residents living at The Arbors and The Van Metre Apartments in Broadlands must purchase a household pool membership. Once you have paid for your membership below, please select “Apartments-” as the relation when adding them to your household account.


***We are not allowing guests this season due to COVID-19, therefore payments are not being accepted.*** Long-Term visiting guests, (i.e. non-resident nanny/caregiver, temporary summer visitor, grandparents, etc.) of residents may be added to the household account for the season for a fee. This will allow visiting guests to use the pools unaccompanied by residents. The cost for the entire season is $100 per person. This price will reduce on July 1 to $75 per person and again on August 1 to $50 per person. The fee must be paid prior to adding them to your account. Once paid, please visit the REGISTRATION SITE and select “Other-Longterm” as the relation when adding them to your household account. The resident member must accompany the long-term guest to the photo session and show proof of identity and address.


Once your online registration has been accepted, all members are required to submit photos. Please read “HOW TO SUBMIT PHOTOS” and WHAT ARE ACCEPTABLE PHOTOSbelow. Photos from the old system will not transfer. Members 18 and older must submit a photo ID showing proof of residency. Picture processing hours are Monday-Friday, 9:00am to 5:00pm.

  • Email an acceptable* photo (jpg or png format) of each member in your household to Driver’s license may be used, headshots or you may scan or take a picture of an existing ID/photo.
  • Subject line of email must be written as: pool photos – Registered Last Name (i.e. pool photos – Smith)
  • Each photo file name must have the following naming convention: address.firstname (i.e. 42001Ridgeway.Susan).
  • All names must correspond with the registered names in your Cellbadge pool account so they can be imported to the proper record. Pictures will be processed within 2 business days.

WHAT ARE ACCEPTABLE* PHOTOS? (copy of valid ID’s or current headshots only)

  • Adults aged 18 and over are required to show proof of residency, therefore emailing a copy of a driver’s license would be sufficient. HOA staff only need to see the address, picture, name and date of birth on your ID’s. For security reasons, ID numbers and any other information may be crossed out prior to emailing. If an adult’s ID does not show the registered Broadlands address, then additional documentation should be emailed along with the photo showing proof of residency. Acceptable documents would be settlement papers, utility bills or a change of address card.
  • For children aged 5 and older, please email a current headshot. For teens, a copy of their driver’s license/permit may be emailed. Photos for children aged 4 and under are not required.

Once your photos are set up, your process is complete and access to the pools is simple since no pass is required – just check-in with the lifeguard by providing your name and address and they will be able to access your “virtual ID card” and photo in the system to allow access. Please remember to following the guidelines, wear a mask and bring a waiver for each person, each day you visit.


Residents living at The Arbors and The Van Metre Apartments in Broadlands must purchase a household pool membership , which must be done prior to registering. Memberships are now $130, which is prorated based on the regular season fee of $200. You may add up to five members living in your household with this membership. Please scroll down to select the “Pay Now” button to purchase and then register at the link above.

Arbors & Van Metre Apartments ONLY


Residents (owners, tenants & apartments) will have 10-guest visits added to their household account each season and may bring up to 3 guests per member. They are not transferable nor roll over the following year. For information on bringing guests to the pool, click GUEST PASS FAQ. If you wish to purchase additional guest visits throughout the season, please use the Buy Now button below. You must send an email to the HOA at to have visits added. Please allow 2 business days for your account to be updated.


Children who are 5 years or older by June 1 must be added to the household account for the upcoming pool season and are required to submit a photo to Registered children who have turned 13 or 18 will need to have their relation status updated on your account to reflect the proper category. In order to add or change a household member’s status, visit the REGISTRATION SITE, and create a pin to access your account to make updates. Children under 5 years old may be added to the household to have an older guest accompany them when other family members are not available. Children whose photos have not been updated in the last five (5) years should submit a new photo to


Disorderly or disruptive behavior will not be tolerated



Pools will be vacated after each time slot noted below and cleaned for 30 minutes. No reservations required. (Hours, locations, and time slots may be adjusted as necessary, pending staffing availability):

Southern Walk Hours – 10:00am – 8:00pm daily through Labor day, September 7th…click for details>>

There will be four, 2-hour time slots. After each time slot, the pool will be vacated and cleaned for 30 minutes. Time slots: 10:00am-12:00pm, 12:30pm-2:30pm, 3:00pm-5:00pm, 5:30pm-7:30pm. (max capacity per time slot: 140)

Community Center Pool: 12:00pm – 8:00pm, daily, closes after August 23rd due to limited staffing…click for details>>

There will be four, 90-minute time slots. After each time slot, the pool will be vacated and cleaned for 30 minutes. Time slots: 12:00pm-1:30pm, 2:00pm-3:30pm, 4:00pm-5:30pm, 6:00pm-7:30pm. (max capacity per time slot: 60)

The Community Center will offer lap swim: 8am-11am Monday – Friday.

The Rec Pool is now open. Please review Rec Pool Rules before use. (max capacity per time slot: 10)

GUIDELINES TO FOLLOW…click for details and WAIVER>>

  • In order to access the pool, you must have already completed the virtual pool pass registration and submitted photos for your household. Please read registration instructions below.
  • All patrons must bring a Liability Waiver for each day they visit the pool. We will be operating at a reduced capacity, therefore no guests will be permitted.
  • All patrons must comply with the Guidelines when visiting the pool.
  • Mask Guidelines:
    • Patrons aged 2 and over must wear a mask for entry into the pool facility and when moving around on deck and/or visiting the restrooms. 
    • Masks may be removed when seated on the pool deck only when patrons not of the same household are seated more than 10 ft away.
    • Masks are not required while patrons are in the water.  Patrons must practice proper physical distancing and sanitizing hygiene.