Fitness Center

The Broadlands Fitness Center is located in the basement of the Clubhouse at 43360 Rickenbacker Square.

The fitness center includes: 5 treadmills, 4 elliptical machines, 2 stationary bikes, 2 multi-functional weight trainers, 5 strength machines and a row machine. Hours of operation are from 5:00 a.m. to 11:00 p.m, 7 days a week. No entry is permitted after 10:30 p.m. A key fob ($25 each) must be purchased and an Agreement submitted for entry. All users of the fitness center must read and comply with the Fitness Center Rules. Read our policy on the Surveillance Cameras at the Fitness Center.  The CDC guidelines state that unvaccinated or not fully vaccinated are strongly encouraged to wear masks.

Talking on cell phones and opening the door for non-members are a direct violation of HOA rules and may result in suspension of fitness center privilege’s.

The fitness center building is unstaffed, therefore, the application process is done through the HOA office located at 21907 Claiborne Parkway. The HOA office is currently closed to walk-in traffic, however, you may contact the HOA staff during business hours 9am-5pm, Monday-Friday at or 703-729-9704 to ask questions or to make arrangements to pick up your key fob AFTER your payment and an Agreement form have been submitted. Fitness key fobs are $25 each. Please follow steps 1-4 below to gain access to the fitness center.

STEP 1: Purchase an key fob online here>>

Access Cards are $25 each and may be shared within your household or you may purchase additional access cards for household members for $25 each. Click the “Buy Now” button below to pay and follow the instructions on Paypal. No Paypal account needed, just click on “pay with debit or credit card”, enter information and select “pay” at the bottom. You must provide all contact information when paying so we can verify your payment. (check or cash accepted at HOA office, please report lost or stolen access cards immediately to HOA, replacement cards are $25).

STEP 2: Complete Agreement & email to HOA>> (click)

Email completed Agreement to All eligible users who intend to use the fitness center MUST be included on the Agreement. Minors, 13-17 years of age, are permitted but only accompanied by an adult that is a key fob holder.  Minors under the age of 13 are NOT permitted in the fitness center at any time.

STEP 3: Contact HOA office to pick up your key fob>> (click)

Once you have paid and emailed your completed Agreement application, please contact the HOA at or 703-729-9704 to make arrangements to pick up your key fob since the office is still currently closed to the public. You can then access the fitness facility at 43360 Rickenbacker Sq through the lower rear doors of the building, facing the tennis court. 

STEP 4: Read Fitness Center Rules>> (click)

Violation of the fitness center rules may result in suspension or termination of privileges. Please note that members who are delinquent for 60+ days in their monthly assessments will be denied access. Frequent Violations at the Fitness Center>>

New Owner/Tenant Info

Welcome to Broadlands! Please click on the appropriate WELCOME DOCUMENT link below to obtain important information about our neighborhood:

STAY CONNECTED! Keep Up with Important HOA News, Events & More!

Sign up to receive weekly emails (in between newsletters) on important HOA news and updates by entering your email(s) on home page where you see the Broadlands Blast logo.

Get real time HOA notifications on your mobile device and quick access to the HOA website and calendar by downloading the Broadlands App.

Courtyards, Park Glen Villas & Demott & Silver Townhome residents can receive notices for their landscape services. Send email with property address to

Like our Facebook page to get the latest on Broadlands Events.

Follow us on Instagram to get the latest on Broadlands Events.

Check out the Broadlands Live! summer music concert series at Hillside Park.

BROADLANDS GEAR… The HOA is now selling Broadlands Logo Gear for residents to enjoy. These make great gifts for new residents, birthdays, thank you gifts and for the holidays. Please stop by the Nature Center to check out the following items: BROADLANDS LOGO GEAR – Price Chart – PDF

Community Center Rentals


43004 Waxpool Road, Broadlands, VA 20148

The Community Center is the only building available to rent in our community by Broadlands residents for private parties as well as for-profit and non-profit organizations.  The 1,984 sq. ft. building has an official max capacity of 108 persons, however; the space will comfortably fit approximately 60 seated adults. The center has a full kitchen, great room, fireplace, a TV and two individual restrooms. Chairs and tables are available for use and are included in the rental fees. In addition to the rental fee, a $500 deposit (check only) is required for all rentals.


  • Community Center address: 43004 Waxpool Rd, Broadlands, VA 20148
  • Guidelines/FAQ’s to review:
  • Pricing, Rental Agreement Application and details are under the APPLICATIONS & GUIDELINES links below. Scroll down for pictures. 
  • To check rental availability please contact the HOA at 703-729-9704 or email
  • All rental transactions, including applications, payments and key fob pick-up, must be done through the HOA office. With the HOA office currently closed to the public, please call 703-729-9704 or email to submit application, request invoice to pay online and arrangement for key pick up at the HOA office, 21907 Claiborne Parkway during business hours Monday – Friday, 9:00 am-4:30 pm.
  • A booking must be done at least two weeks in advance of the event date.
  • Tenants must have an Absentee Owner Statement (AOS) and current lease on file with the HOA before renting.
  • A booking is considered complete when the HOA has the rental fee, security deposit, application, liability waiver and alcohol waiver (residents rentals only) on hand. Please submit to the HOA office at 21907 Claiborne Parkway, Broadlands, VA 20148.
  • The Broadlands Station Clubhouse is NOT available for meetings, rentals, or non-Broadlands Association, Inc. related events.
  • Community Center Surveillance System: CAMERA POLICY


  • APPLICATION: Resident Agreement
    1. Check availability at or 703-729-9704
    2. Review and return completed pages 5, 6 & 7 (may be emailed to
    3. Submit rental and deposit payment (may request invoice to pay online, a check is required for the deposit)
    4. Submit host liquor license COI (if applicable)
    5. Review Guidelines for Use for Residents
  • FEES: Resident Rental Pricing
  • CANCELATION POLICY: If a function is cancelled at least five (5) business days prior to the reserved use date, the rental fee and security deposit will be reimbursed, minus a $50 administration fee and any additional processing fees associated with the reimbursement. If cancelled within five (5) business days of the event, the security deposit will be forfeited plus an additional $50 administration fee will be charged. All refunds will be made within 30 days.


Nature Center

The Nature Center building is closed to the public.

The Broadlands Nature Center building is where the HOA offices are located. You may visit the outside grounds for leisure. The building is currently closed to the public, however, you may contact staff members by calling 703-729-9704 or emailing should you need assistance.

Nature Center Surveillance System: Camera Policy

Farewell to our furry and scaly resident friends…read more>>

The Nature Center programs and animals have long been a staple of the Broadlands community. While we absolutely loved having the variety of animals for our members to visit, it was in the best interest of the animals to be relocated to new homes. As anyone with a pet at home knows, providing attention, cleaning, and feeding of most animals is a seven day a week responsibility. This is a challenge in an office environment that is generally staffed only on weekdays during normal business hours. We have been lucky over the years to have wonderful volunteers and part-time employees to provide care, but there is an ever-present challenge when there are interruptions in the normal routine due to inclement weather, holidays, vacations, or illness. It has been particularly difficult during pandemic restrictions. The animals we’ve housed over the years were diverse species, all with differing requirements for habitats, care, and feeding regimens. Some produced allergens to visitors, which was a constant source of concern as the HOA offices are visited by residents. With the building closed the last two years, the community has been unable to engage with the animals and animal care coverage presented a greater challenge than ever before. Fortunately, we were able to find homes for a few animals over the past two years so they received proper care. The Nature Center is now showing its age; particularly due to the extra wear and tear on the flooring, carpet, and ventilation systems due to maintaining animals in a building not built for that purpose. As we rapidly approach the need for renovations, we expect the building will be fully vacated for several months while under construction. We are pleased to announce the remaining animals at the Nature Center have all found new appropriate and caring owners. While we will miss our furry and scaly friends, we are happy they have gone on to loving homes that will provide for them for their remaining years. Please join us in bidding them adieu.

CSA Farm Share Deliveries (2021-2022)…read more>>

Day Spring Farm CSA Registration Information:

Day Spring Farm’s CSA is year round and has 2 six-month sessions from May-October and November-April. We deliver on Thursdays at the Nature Center, in the shed to the left of the fire place, on the right-side patio.

We raise everything with organic practices, but only the veggies are certified because of costs involved. Please visit our website at

Flag Retirement Bin at the Nature Center…read more>>

Flag Etiquette – Standards of Respect

“Standing tall as an emblem of justice, perseverance, valor and honor, the American flag is an intricate part of what makes citizens proud to be American.”

Please remember that US flags, no matter where they came from, should always be treated respectfully, never allowing them to touch the ground and be properly disposed of if they become unserviceable. If you need to retire a flag, please contact the HOA office at or 703-729-9704 to arrange a drop off at the Nature Center in the American Legion Post bin located in the lobby. For more details on proper flag etiquette, click HERE>>

Trash & Recycling

patriot truck in neighboorhoodPatriot Disposal provides trash and recycling services for the Broadlands community. An environmentally-conscious company, Patriot Disposal offers a curbside recycling program that extends well beyond those offered by other haulers. 

Questions?  Please direct any questions, comments or concerns to Patriot Disposal at 1-703-257-7100 or For additional information please visit


–Yard Waste
–Bulk/Special Items i.e. mattress, appliances, etc. (contact Patriot to confirm pickup)
–Bulk/Special Items i.e. mattress, appliances, etc. (contact Patriot to confirm pickup)
Patriot Disposal will provide services on all holidays that fall on regularly-scheduled pickup days with the exception of: Thanksgiving Day, Christmas Day, and New Year’s Day. Changes to services due to inclement weather will be posted here as well.

In the event of predicted inclement weather overnight, Patriot Disposal may not make the determination whether the roads are safe for the trucks until the morning. Please download the Broadlands App and enroll in emergency alert push notifications to receive real time text alerts if services are suspended. The HOA will alert residents via this website, Broadlands Blast, and the Broadlands App as soon as notifications are received from Patriot Disposal. Please keep in mind that road conditions vary by location, conditions can change rapidly, and the trucks are dispatched from Manassas.

DO NOT store your trash or recycling receptacles in public view during non pick-up days, whether from the street, another home, or a path behind your home. Storing in public view or using shrubbery to shield receptacles, either in the front, back or side yard is a direct violation of our covenants, Article 8. Please store inside your garage or inside an approved enclosure. Violation notices will be sent to residents who do not comply, and penalty assessments may be incurred. Trash, Recycling & Yard Waste must be at the curb by 6:00am! Please have your receptacles properly stored by 9:00am the day after trash/recycling services.


  • Single Family Homes Only:
    • Trash service for Single Family Homes is collected using a special side-loading truck. Please review the following information to ensure your trash is picked up: Automated Side Loader Info
    • Important: All trash needs to be placed in your toter. Any trash that won’t fit and is left outside the container will not be collected until the scheduled trash day, therefore, please hold on to any trash that will not fit until then.
    • If you continue to have excess trash, an option is to purchase another toter for $45 by calling/emailing customer service at 703-257-7100 or
  • Trash must be stored in a container with a lid and not in plastic bags.
    • Using trash bags without a container is not permitted per the Loudoun County Ordinance Read More>>
    • If you have excess trash that will not fit into your container, please keep until the next pick up day.
  • Containers shall not exceed 50 pounds in weight.

Patriot Disposal’s weekly curbside recycling program on Thursdays includes newspapers, mixed paper, cardboard, paperboard, glass bottles and jars, metal and aluminum cans and plastic bottles.  Each Thursday, Patriot Disposal will remove recyclable materials that have been placed at the curb for collection by 6:00am.   All recycling must fit within the bin, anything left outside will not be picked up.

Guidelines for Specific Recycling Material:

  1. Newspapers and magazines should be bundled and placed in paper grocery bags or tied with heavy twine.
  2. Glass, plastic, aluminum and metal, food/beverage containers should be rinsed and placed in bags, cardboard boxes, or recycling bins.
  3. Plastic bags CANNOT be recycled.
    1. Please view video for details>>
    2. The Nature Center collects bags for proper recycling, click for details>>
  4. Recyclable materials can be co-mingled.
  5. Patriot Disposal will remove and recycle packing boxes and cartons placed at the curb by residents.
  6. Scrap metalPlease call Patriot Disposal to set pick-up day 1-703-257-7100: i.e. foil, pie tins, trays, pots and pans, small car parts, grills, bicycles, swings, etc. Patriot uses a special truck for these recycling items and requires advance notice.
  7. Mattress Disposal>>

A separate yard waste collection runs each Monday from March 1st through December 24th. During January & February, Yard debris (leaves, grass clippings, brush) may be mixed with trash. Yard waste may not be mixed with recycling. Patriot Disposal will remove yard waste that has been placed at the curb for collection by 6:00am.  Please note the following requirements the collection of yard waste:

  1. Yard waste must be placed either in a bin or a paper lawn bag.
  2. Up to 10 bags, bundles, or containers not to exceed 50 pounds each
  3. Brush must be less than 4 inches in diameter, cut into 4 foot lengths, and tied in small bundles or bagged and no larger than 2 feet in diameter.
  4. Yard debris must be placed in separate containers, marked “yard waste” or in biodegradable bags. Yard waste that is put out at the curb in plastic bags will not be picked up.
  5. Yard waste must be placed at the curbside and/or designated area by 6 a.m. for collection.
  6. Food waste mixed in with yard waste will be accepted, as it can be composted.

You must call Patriot Disposal at 703-257-7100 to arrange for pick-up of bulk or special items. Fees may be charged for certain items, please inquire through Patriot’s customer service.

  • BULK ITEMS:  i.e. small furniture, mattresses, bed frames, appliances, etc.
  • SPECIAL ITEMS: The following items will be picked up using a separate truck: Electronics, used motor oil, auto batteries, appliances and scrap metal such as foil, pie tins, trays, pots and pans, small car parts, grills, bicycles, swings, etc.   Please note the following requirements concerning the collection of special items:  (1) Items for collection must be placed at the curbside and/or designated area by 6:00 a.m. (2) Appliances containing Freon must be certified as “Freon-Free” prior to removal.

Please Tie Down Your Trash to Prevent Wind From Littering Our Neighborhood.

  • Please be sure to bind newspapers with twine or place loose papers in paper bags before setting out at your curb.
  • Weigh down your bottles, plastics and cans by placing heavier recyclables on top.
  • Ensure that the lid of your trash can is tightly secured. Put smaller lightweight bags of trash together in a larger heavyweight bag.
  • Don’t put trash out early and PLEASE no loose “peanuts” or other packing materials.
  • Lastly, if the trash does blow over, please pick it up even if it isn’t yours.
  • Your HOA assessment provides for curbside trash removal. There is no budgeted amount for litter removal. The Association relies on homeowners to keep their neighborhoods free of litter and their assessments reasonable.
CONTAINERS – Additional & Replacements>>

Patriot Disposal provides one wheeled, covered Toter for each residence for the collection of trash. 

  • Each town home will be provided with a 64-gallon trash toter.
  • Each single-family home will be provided with a 96-gallon trash toter. 
  • Each town home and single-family home will also be provided with one 64 gallon recycling toter or recycling bin.
  • Recycling toter and bin dimensions:
    • 64-gallon lidded toter  is 31.75″ (L) x 24.25″ (W) x 41.75″ (H)
    • open recycling bin is  19″(L) x 16″(W) x 15.5″(H)
  • Replacement Container fee for lost containers (paid by resident):   $75.00 each for trash and $50.00 each for recycling.
  • Additional Container fee (paid by resident):  $25.00 each for trash and $25.00 each for recycling containers

You are encouraged to keep a record of the serial number of your toter(s) should you need to identify it in the future.


For information on how to dispose of HHW, please click on the following link: Loudoun County Household Hazardous Waste

The following Unacceptable Waste items will not be collected, and should not be placed in the trash or set out for pickup. This list is limited and includes other dangerous materials as determined by state, federal or local law, or in the reasonable judgment of Patriot Disposal.


construction debris

contaminated soil

dead animals

highly-flammable substances

infectious or medical waste

liquid waste




radioactive materials

toxic materials

Assessments, Refi/Resale, Budget


FirstService Residential provides financial management for Broadlands Association, Inc.  Contact them at or 703-385-1133 for ALL assessment questions. Please review the monthly assessment and payment information below. Payments are not accepted at the Broadlands HOA office. Assessments may change year to year, therefore please check your account online or contact First Service Residential to ensure you are paying the correct amount to avoid late fees.

Broadlands Property Type 2022 Monthly Assessment
Courtyard Homes (landscape services)$160.00
Town Homes$108.00
Town Homes (Demott & Silver – landscape services)$138.00
Park Glen Villas (landscape services – outside of fenced areas)$126.00
Single Family Homes (VDOT Streets)$93.00
Single Family Homes (private Streets)$114.00
*Condos (Signature and Villages)$69.00 (plus condo fees)
*Condos (Demott & Silver – includes trash & road maintenance)$108.00 (plus condo fees)
**Southern Walk Assessments$80

*Condo Assessments: Paid to a separate management company. Please direct assessment, refi or condo related questions to your condo management company please click HERE for condo information.

**Southern Walk Assessments: If you live in the south section of Broadlands, you may be a part of the sub association, Southern Walk at Broadlands. The assessment you pay for SW is for the Verizon Fios contract. Please make sure that the SW HOA assessment and the Broadlands HOA assessment are paid separately to prevent any issues with each account. For all questions related to the SW Verizon assessment, please contact the SWHOA HERE>>


option 1: ClickPay: Partners with FirstService Residential to allow you the opportunity to submit payments directly to them through our online portal. With ClickPay you can set up an automatic payment schedule so that you have one less thing to worry about. Owners can logon to ClickPay via the FirstService Residential Connect® page, or directly at Through ClickPay, owners may make a recurring or one-time payment via e-check or credit card online or over the phone at 1-888-354-0135. Echeck payments are processed at no charge to the owner. Processing fees apply for all credit card payments. Please allow 3-5 business days, depending on the date/time and type of the payment, for the payment to reflect on your Assessment account to avoid any potential late fees. You can set up payment reminders to help keep you on track. Questions? Call 888.354.0135 (option 1) or visit

option 2: Check or Money Order: Please send check or money order payable to Broadlands Association, Inc. and mail to (new address as of 11/1/2021, *does not pertain to condos):

Broadlands Association, Inc.
c/o FirstService Residential
P.O. Box 30403
Tampa, FL 33630-3403

ASSESSMENT ACCOUNT FOR RESIDENTS (contact FSR at the following):

Balance inquiries, coupons & assessment questions: Contact FirstService Residential at or 703-385-1133.

Account History or Statement? Please request a “transaction history report” through

View Your Account Information: First you must register at Owners will need to enter their account number, which can be found on their monthly coupon stubs. To view your account info, log into FirstServiceConnect, which is the site for owners to access their information. Renters should submit their name and address to


Visit the First Service Residential website to place an order for resale information. Enter the zip code and you will be directed to the order site. Please be sure that you get a confirmation that you have entered all the required components of the order and that it is complete. You will have the ability to track your order. Alternately, you can call First Service Residential at 703.385.1133 to order. 


Master Insurance Policy (COI): Please visit Griffin Owens website to obtain this information here:

Payoff Requests: All “Standard Financial Updates” are available online at under the “Order Documents & Certificates” tab.  Simply register or log in to an existing account if you have previously registered.  Please contact FirstService Residential/WelcomeLink at (888) 679-2500 with any questions or assistance navigating the website.      

PUD Questionnaires Click HERE>>


If you would like a copy of the budget, please contact the HOA office at 703-729-9704 or email  Please include your name and address in your request.

Newsletter/Website Advertising

Broadlands Association’s newsletter, Our Neck of the Woods, is mailed directly to resident homes each month to serve as an official notice of HOA News. The newsletter also serves as a resource for homeowner and human interest articles, upcoming events, local news and more.


Our Neck of the Woods is the official newsletter of the Broadlands community that has been enjoyed by our residents for over 20 years.  Since our newsletter is the primary way we communicate to our residents, it serves as an effective resource for advertising. We offer a full-color quality magazine that provides important information such as HOA and local news, events, interest articles and more. The newsletters are printed and mailed each month to nearly 3800 homes in Broadlands. Our advertisers have been extremely happy with the recognition and business they have attained from placing their ads within our newsletter. Website advertising is also offered as another means to promote your business. Please continue to read below on how to get your ad placed. All pricing and specs can be found in our Insertion Order Forms below.

QUESTIONS? Contact Stassa Collins or 703-729-9714 to discuss your advertising options.

How to Advertise: 
  1. COMPLETE INSERTION FORM: Below, download and complete the appropriate Insertion Order Form (includes pricing & dimensions) and return to HOA office via email OR mail/drop off to 21907 Claiborne Parkway.
    1. 2022 DISPLAY Advertising Insertion Order Form (Fillable), review Spec Sheet
    2. 2022 CLASSIFIED Advertising Insertion Order Form (Fillable)
    3. 2022 WEBSITE Advertising Insertion Order (Fillable)
  2. EMAIL AD: Email all ads to (For graphic display ads, submit camera ready PDF in our specs. For classified ads, submit text (40 words max) in body of email. For website ads, submit jpeg or png in our specs.
  3. PAY: Make payment by clicking on “Buy Now” button in the Payment section below and enter in full amount due. Mailed in checks are accepted by the deadline date.

Please submit payment by deadline date to ensure inclusion. If paying by Credit Card, please use the Buy Now  button below to pay via PayPal. Please note: You do NOT need a PayPal account to pay by credit card through PayPal. Please be sure to enter the total lump sum for all months contracted in the “price per item” box. If paying by check, please make payable to Broadlands Association, inc. and submit to address on Insertion Order Form. QUESTIONS? Contact Stassa Collins or 703-729-9714 to discuss your advertising options.

Ad Type – Enter Full Amount

If you have an article or a suggestion for an article please contact the Newsletter Editor, Natalie Ihanainen. Submission deadlines for editorials are by the 10th of each month for inclusion in the next month’s issue, (i.e.Due Jan 10 for Feb issue).


Go Paperless and Opt Out of hard copies of this monthly newsletter. If you would like to receive electronic copies only of this newsletter, please email OptOut@ and be sure to include your property address. You will no longer be mailed a hard copy, but will be emailed a link to the online version. This option saves money and valuable natural resources such as trees. We encourage all residents to enroll in paperless newsletters.



JAN-22 FEB-22 MAR-22 APR-22 MAY-22 JUN-22 JUL-22 AUG-22 SEP-22 OCT-22 NOV-22 DEC-22
JAN-21 FEB-21 MAR-21 APR-21 MAY-21 JUN-21 JUL-21 AUG-21 SEP-21 OCT-21 NOV-21 DEC-21
JAN-20 FEB-20 MAR-20 APR-20 MAY-20 JUN-20 JUL-20 AUG-20 SEP-20 OCT-20 NOV20 DEC-20
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Pools – For Residents

Broadlands, Virginia 20148…. Non-HOA residents click HERE>>

POOLS OPEN SATURDAY, MAY 28TH! Pool season is from Memorial Day weekend to Labor Day. Residents have access to 3 pools in the Broadlands community that each offer a unique experience: Southern Walk, Community, and Summerbrooke

Please review this entire site to set up your virtual passes using registrations steps 1-4 below. Registration steps are done only once. Scroll down for hours of operations, pool policies and rules.

POOL REGISTRATION (only done once!)

Please note the following before proceeding to STEP 1 below to register:

  • DO NOT PROCEED UNTIL YOU READRegistration is only done ONCE! Residents who registered previously in Cellbadge, submitted photos to the HOA and received confirmation that their registration is complete do not need to do anything more for future seasons to gain access to the pools. Remember, these are virtual pool passes only, no physical cards are required to enter the pools – just provide your name or address to the lifeguards each visit.
  • ONE-TIME REGISTRATION ONLY...Residents must first register online by following Steps 1-4 below or download instructions to register. You must submit photos to complete registration to have your virtual ID account set up for each household member to allow entry. There are NO PHYSICAL CARDS to carry or lose! Once your household is registered, pictures have been submitted, and a confirmation email from the HOA has been received, no further action is required for future seasons unless the status has changed for anyone in your household. DO NOT RE-REGISTER IN FUTURE SEASONS!
  • BUSINESS HOURS…HOA staff only reviews registrations and imports photos during business hours, M-F, 9am-5pm.
  • TENANTS…Must have the owner transfer their pool rights to the tenant by completing the Absentee Owner Statement (AOS) form and submit along with their signed lease to the HOA office at BEFORE registering for the pools.
  • APARTMENT TENANTS...who live at The Arbors & Van Metre apartments must pay first for a pool membership BEFORE proceeding with registration steps 1-4 below. Please scroll down to “Apartment Tenants” block for more details and to pay. Households are registered only once! For future seasons, just pay for this membership.
  • GUESTS (of HOA Residents only): For policies and to purchase additional visits beyond your allotted 10, please scroll down to the “Bringing Guests” box below and select the “buy now” button. Additional guest visits are sold in increments of 10 ($20/10 visits) GUEST PASS FAQ’s
  • LONG-TERM GUESTS… Please scroll down to the “Long-Term Guests of HOA residents” block for details on how to register and pay for your guest.
  • QUESTIONS? Contact the HOA office at 703-729-9704 or Swim Lesson inquiries should be sent to


Access the CELLBADGE REGISTRATION SITE and under Initial Add Request, please enter your information as a primary resident in order to create a master household account. Please enter street number and name only, no suffix (i.e. Ct, Court, Ter, Terrace, etc.). This initial add request will be forwarded to HOA staff who will validate your residency and account status. Please allow 2-3 business days for the initial approval to be processed. Once validated, you will receive a text/email indicating that your registration has been added but will remain pending until the registration is updated with household members (STEP 3). If you live at the Arbors or Van Metre apartments, you must pay first prior to Step 1. Once fully registered and photos are submitted, no further action is required for future seasons unless your status has changed.


After you have received a text/email that your registration has been added, please return to the same REGISTRATION SITE and follow the instructions under Enter or Update Household Members. Enter your credentials to get your unique PIN via text/email to continue the process. Pins are a one-time use and must be requested each time you would like to access your account via the site by clicking the “Request PIN” button again.


Enter PIN to access the Household Members page to add all household members, aged 5 and older, including childcare providers that live with you. Please read RELATIONS INFO below for clarification on which relation category to select for each household member. Once finished, check the box to verify you have agreed to the facility terms and click Complete Registration. Please allow up to 2 business days for approval, upon which you will receive a text/email indicating that your Broadlands HOA registration has been accepted. Once accepted, you must complete STEP 4 and submit photos to access to the pools. Once registered, if you need to make changes or add family members to your pool account, just revisit the REGISTRATION SITE, obtain a pin and access your account to make updates.

STEP 4 – PICTURES (no entry if this step is missed!)….READ MORE>>

Once your online registration has been accepted, all members are required to submit photos. Please read “HOW TO SUBMIT PHOTOS” and WHAT ARE ACCEPTABLE PHOTOSbelow. Photos from the old system will not transfer. Members 18 and older must submit a photo ID showing proof of residency. Picture processing hours are Monday-Friday, 9:00am to 5:00pm.



  1. Save acceptable* photo file name using the following naming convention: address.firstname (i.e. 42001Ridgeway.Susan)
  2. Subject line should read: pool photos – Registered Last Name (i.e. pool photos – Smith)
  3. Attach photo of each member to email and send to

*What are acceptable photos?

  • JPEG or PNG files only
  • ADULTS aged 18 and over are required to show proof of residency, therefore emailing a copy of a driver’s license would be sufficient. HOA staff only need to see the address, picture, name and date of birth on your ID’s. For security reasons, ID numbers and any other information may be crossed out prior to emailing. If an adult’s ID does not show the registered Broadlands address, then additional documentation should be emailed along with the photo showing proof of residency. Acceptable documents would be settlement papers, utility bills or a change of address card.
  • CHILDREN aged 5 and older, please email a current headshot. For teens, a copy of their driver’s license/permit may be emailed. Photos for children aged 4 and under are not required.
  • All names must correspond with the registered names in your Cellbadge pool account so they can be imported to the proper record. Pictures will be processed within 2 business days.

Once your photos are set up, your process is complete and access to the pools is simple since no pass is required – just check-in with the lifeguard by providing your name and address and they will be able to access your “virtual ID card” and photo in the system to allow access. Once fully registered and photos are submitted, no further action is required for future seasons unless your status has changed.

POOL HOURS & LOCATIONS (subject to change)

43081 Village Dr

MAY 28 thru JUN 15:

Mon-Fri: 4:00pm-8:00pm

weekends/holidays: 11:00am-8:00pm

JUN 16 thru AUG 24:

daily: 11:00am-8:00pm

AUG 25 thru SEP 5:

Mon-Fri: 4:00pm-8:00pm

weekends/holidays: 11:00am-8:00pm

43008 Waxpool Rd

MAY 28 thru JUN 15:

weekends/holidays only: 12:00pm-9:00pm

JUN 16 thru AUG 24:

daily: 12:00pm-9:00pm

AUG 25 thru SEP 5:

weekends/holidays: 12:00pm-9:00pm

LAP SWIM – JUN 16 thru AUG 24:

Mon-Fri: 5:00am-8:00am

21580 Demott Dr

MAY 28 thru SEP 5:

daily: 10:00am-8:00pm


Bringing Guests (of HOA residents only)

Residents (owners, tenants & apartments) will have 10-guest visits added for free to their household account each season. Only 3 guests per member are permitted at a time. Guest visits are deducted per each guest entering the pool. They are not refundable, transferable, nor roll over the following season. Once guest(s) enter the pool, those visit passes cannot be returned to your account for any reason. For details on bringing guests, click GUEST PASS FAQ.

If residents wish to purchase additional guest visits throughout the season, please use the “Buy Now” button below. Sold in increments of 10 for $20 each.You must send an email to the HOA at to have visits added. Please allow 2 business days for your account to be updated.

Resident-Add’l Guest Visits

Children – Age Changes & Updating Photos

Children ages 5 years or older by June 1 must be added to the household account for the upcoming pool season and a photo must be emailed to Registered children who have turned 13 or 18 will need to have their relation status updated on your account to reflect the proper category. In order to add or change a household member’s status, visit the REGISTRATION SITE, and create a pin to access your account to make updates. Children under 5 years old may be added to the household to have an older guest accompany them when other family members are not available. Children whose photos have not been updated in the last five (5) years should submit a new photo to

Long-Term Guests of HOA Residents – Paid Access

Long-Term Guests of HOA residents who wish to access the pools unaccompanied by a resident must purchase a Long-Term Guest Pool Membership.(i.e. non-resident nanny/caregiver, temporary summer visitor, grandparents, etc.) 2022 Prices are as follows:
–Full season: $100 per person
–Beginning July 1: $75 per person
–Beginning August 1: $50 per person
The fee must be paid prior to adding them to your account. Please use “Buy Now” button below to purchase. Once paid, please visit the REGISTRATION SITE and select “Other-Longterm” as the relation when adding them to your household account. Guests are only registered one-time under your household – for future seasons, just pay for this guest. Long-term guest fees are non-refundable/non-transferable.

Long-Term Guest 2022

Apartment Tenants (Arbors & Van Metre – Paid Memberships

Apartment Tenants must purchase a household pool membership for $200. This price does NOT prorate as the season progresses. You may add up to five members living in your household with this membership. No individual memberships available. Please select the “Buy Now” button to purchase and then register at the link above. Once you have paid for your membership below, please visit the REGISTRATION SITE to register and select “Apartments-” as the relation when adding them to your household account.Apartment memberships are non-refundable/non-transferable.

Arbors & Van Metre Apartments ONLY

Pool Rules

Pool Rules – General– General overview of Health and Sanitation, Safety, and Disciplinary Actions. Disorderly or disruptive behavior will not be tolerated

Pool Rules – Detailed – Full comprehensive rules

Pool Rules – Rec Pool – 5.19.21.v2

Proper Pool Attire

Other Information

The Fun and Games of Breath Holding – Warning Article

–NO individual memberships or daily passes offered

Swim Lessons: High Sierra Pools offers swim lessons at the Broadlands Pools for all members with a valid pool access:

Lifeguards Needed: Click HERE for information.


Add’l Pool Guest Visits Notice