Pool Season Runs May 27-Sep 4
Pool access will be denied for the following reasons:
- If you have not registered for virtual pool passes for your household prior to this season, you must do so in order to gain access to our pools. Please follow Steps 1-4 of the online registration process HERE>>
- If you have registered your household, BUT have not emailed photos/ID’s to the HOA, please refer to Step 4 HERE>>
- If you are a tenant and have not submitted an AOS and copy of your lease, OR your AOS/lease has expired, please submit a new AOS and lease as per instructions HERE>>
- If a child has turned 13 and their status is still 12 & under in our system, please email firstname.lastname@example.org to update their status so they are allowed access without an adult.
- If a child has turned 5 and you have not added them to your account and submitted their photo, please email email@example.com.
If you are unsure of your virtual pool pass status, please email firstname.lastname@example.org to inquire prior to pool season to avoid entrance issues.
Please visit our pool page where you will find answers to most pool related questions.