A Notice from FirstService Residential (FSR)...Please be advised that beginning July 15, 2024, ClickPay has been authorized BY FSR to implement a $3.00 convenience fee for any owner making a one-time payment on their portal. Owners selecting this payment option will see this additional amount added to their total amount prior to approving the payment. Please note that owners can still choose to pay their assessments at no cost using the following options:
- Recurring ACH through ClickPay – Owners can select a pre-determined date for their funds to be withdrawn from their bank account
- Online Banking Bill Pay – Owners use their bank’s online bill-pay platform
- Mailing Checks to the lockbox – Owners can mail their checks to the lockbox with their assessment coupon or invoice
We encourage owners to set up recurring payments or bank bill-pay at no cost. These options ensure the timely receipt of payments to the association and reduce the number of questions and issues related to one-time payment processing, and delays with the postal service delivering checks. While this might only affect a small number of the owners, as many of them already use the no-cost options listed above, we wanted you to be aware in case you are contacted by an owner inquiring about this change. Please direct all inquiries to FirstService Residential (FSR) at 703-385-1133 or ar.dcmetro@fsresidential.com
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